❤❤ SPIELS ❤❤

•••• OPENING ••••

✔ Hello from Amazon Selling Partner Support, I hope you are doing doing well, my name is Mary Jane and I will be assisting you today.

✔ May I know your name please?

•••• CLOSING ••••

✔ Thank you for contacting Amazon Selling Partner Support. Please click the End chat button to close this window. It has been a pleasure to assist and provide you the best resolution for your request. Have a great online sales!

✔ Thank you for contacting Amazon Selling Partner Support. Have a great day!

✔ Thank you for contacting Selling Partner Support. Please click the End chat button to close this window. Have a great day.

•••• BREAK ••••

✔ Is it okay if I take 2 minutes of your time to research this?

✔ I have to gather additional information to help resolve your concern. May I step away from the chat for two minutes to complete my research?

✔ Thank you for staying connected. My research is taking more time than expected. I'd like your permission to have another 2 minutes of your time to complete my research.

✔ Thank you for staying connected. I require additional time to gather the information to resolve your concern. May I request another 2 minutes of your time to complete my research?

✔ Thank you for staying connected. I'm currently still researching the issue and I've been able to find information on so far. To complete my research, I'll require 2 additional minutes of your time. May I continue to place this chat on hold?

✔ Thank you for staying connected. I appreciate your patience.

✔ Thank you for patiently waiting.

✔ Thank you for the long wait.

•••• IDLE ••••

✔ It has been 2 minutes. Please reply if you are still online, I’ll be forced to disconnect the chat if I do not get a response in next 1 minute.

✔ As I have no response from you I’m disconnecting the chat. Thank you for contacting Amazon. Have a great day!

✔ Is there anything else I can help you with?

•••• TECHNICAL ISSUES ••••

✔ I apologize due to technical issues, I'm unable to pull up your account right now. Please feel free to contact us again after a few minutes.

✔ I apologize I'm unable to pull up your account, we are experiencing technical issues right now. I am very sorry for the inconvenience this has caused. Please feel free to contact us again after a few minutes.

•••• DISCONNECTING ••••

✔ Is there anything else I can help you with?

✔ As I have no response from you I’m disconnecting the chat. Thank you for contacting Amazon. Have a great day!

•••• TRANSFERRING ••••

✔ The issue you’re reporting isn’t supported by the chat contact channel. I must transfer this case to correct team who will follow up via email.

✔ I will have to transfer your chat to a team trained to resolve your specific issue, they will support you later in this chat.