For future reference, you can track your order through the app or Online: 1. Log in to My.T-Mobile.com . 2. Navigate to Account. 3. Scroll down and select line under Line Details. 4. Scroll down and select Check Order Status. 5. Follow the on-screen instructions to check order status or track shipping. Or you can also track your order with this link: https://www.t-mobile.com/order-status