Upgrade—ate J's

This option is for you if you will trade in your iPhone 7.

You will have a trade-in offer of $175 Trade in value of iPhone 7 is $10 that you will receive on your one time credit. Remaining of $165 will be divided to 24months Then monthly discounts will be $6.875

Full amount: $629.99 Monthly : $26.25 If there is a discount this will be ($26.25-$6.875) = $ Estimated monthly rate charges : $_______

** if not trade in

The difference If you will be processing on normal upgrade without trade-in.

The monthly would be : $26.25 Unlike if you will trade-in your device this will be only $19.375 monthly.

Please let me know if you have any further clarifications.

===================================== Hi, . This is Marj from T-Mobile, I'm here to help. Let's partner together to get this resolved. We appreciate your patience in being connected with us here in Messaging.

We're so sorry to hear about this. No problem. I'm sure we can have this checked for you.

May we know the order number, please?

We appreciate your kind patience, . As per checking the shipping address is same with the billing address on the account.

You have an option not to receive the device if this is an unauthorized purchase on your account and rest assured that the payment or charges will be reversed once the package is fully return to us and scanned by our warehouse staff, estimated 1 bill cycle for this to be fixed.

Please let us know if you have any questions or clarifications. Thank you

↓ It looks like you've stepped away. Not a problem. For a recap we've discussed recent order or change on the account.

If ever needed, you may visit this helpful link to lessen your effort: https://www.t-mobile.com/contact-us

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