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NAME: Mavin Joeana Nouvil Ofril NUMBER: 09929863125 ADDRESS: Lt 20 BLK 60 Brgy. Inarawan Antipolo City EMAIL: mavinjoeananouvil@gmail.com

Goodafternoon, This is Nel from Smart Communications.May i please speak to Ms. Mavin Ofril

I am calling po regarding your Smart Postpaid Account .Since you're one of our Valued customer and as per as i checked pre qualified na po kayo for plan renewal. pwede ko po bang idiscuss ito sa inyo for a few minutes of your time .

before we proceed and to ensure this call is valid to Smart . inform ko po kayo na this call is being recorded for quality assurance purposes.

paverify po if anong plan kayo nakasubscribe as of now

may I ask if ano po yung mas nagagamit niyo if data or call & text

sapat naman po ba yung data niyo nauubos niyo po ba

ioffer ko po sa inyo yung plan 999 with 25% discount so magiging 750 nalang po siya with 12 months contract and yung mga inclusions niya po is 20GB data allocation, ulimited 5G for 12 months, magagamit niyo po yung 5G if yung simcard , device and location po ninyo is 5G ready, unlimited calls to all network, ulimited call to all landline numbers except sa special numbers or calls na may operator assistance, unlimited text to all networks

meron pa po ba kayong question

to proceed with the application may Iknow your

Name: Mavin Joeana Nouvil Ofril Number: 09929863125 date of birth: September 22 2006

This is to confirm that you Ms.Mavin Joeana Nouvil Ofril agree to avail plan renewal from Plan 599 will now be changed to plan 999 with inclusions of 20GB data allocation ulimited 5G for 12 months magagamit niyo po yung 5G if yung simcard , device and location is 5G ready unlimited calls to all network, ulimited call to all landline numbers except sa special numbers or calls na may operator assistance, unlimited text to all networks, and it will be processed to your smart postpaid mobile number 09929863125

meron din tayong data roll over na yung 1st month remaining data niyo will go on top of your 2nd month data allocation and valid lang po ito for 1 billing cycle

if di niyo matapos ang contract required to pay the Pre-termination fee if ever man na di niyo matatapos yung contract kindly drop by to our smart stores for better assistance.

ask if may other related account

just to inform that upon activation of smart signature plans will automatically assigned to 1 billing cycle from 1st of the moth and end of the month 28 29 30 or 31st of the months.

confirm ko lang po yung email address niyo po is mavinjoeananouvil@gmail.com this will be declared as an email address for receiving ESOA.

since nag upgrade po kayo from plan 599 to plan 999 possible po na may required amount to pay depending on computation ni credit officer .subject for approval namn po ito.

Malinaw naman po at nag agree kayo sa terms and conditions mentioned during recap.

Thank you for accommodating my call and availing Smart Plan Renewal .This is Nel Have a great day!