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( The seller is requesting an assistance regarding on listing the product in both categories like handmade and normal category. ) * Resolved *
Hello from Amazon Selling Partner Support, I hope that you are doing well, my name is Frances and I will be assisting you today. Thank you for taking time to contact us. As I understand you are requesting an assistance regarding on listing the product in both categories like handmade and normal category. We're sorry for the inconvenience this may have caused you, I know how important this issue to you and to your business. Rest assured that we did our best to provide you the best resolution regarding this matter.
As per checking our resources, once you are approved to sell on Amazon Handmade, you can list your products.
If you are new to Amazon, go to the List products manually section of this help page or to learn more go to Amazon Handmade: Use inventory templates to upload products help page which we will provide below.
If you are already selling products on Amazon that meet the criteria for Amazon Handmade, you can relist them in the Handmade store.
Please note that products can only be listed in a single category, so you must delete the original listings and relist them in Amazon Handmade.
When you relist items in Amazon Handmade, you can choose to use a new seller SKU for your products, or delete your existing SKU from your inventory and wait up to 24 hours to reuse that SKU. For instructions to delete existing listings, go to Stop selling a product.
For more information you may visit the Help page below:
Amazon Handmade: Use inventory templates to upload products: https://sellercentral.amazon.com/help/hub/reference/GMU4YRNPVSDUGJZX Amazon Seller mobile app: https://sellercentral.amazon.com/sellermobileapp
It was a pleasure assisting you in this regard, have a nice day ahead!
🍦 Critical Information: The seller is requesting an assistance regarding on listing the product in both categories like handmade and normal category. 🍦 PWF followed: Other Amazon Svcs Handmade Everything Else 🍦 TOOLS/SOP used: Amazon Handmade: List your products: https://www.sellercentral.amazon.dev/help/hub/reference/G201817280 Stop selling a product: https://www.sellercentral.amazon.dev/help/hub/reference/G200216110 Amazon Seller App: https://www.sellercentral.amazon.dev/sellermobileapp Amazon Handmade: Use inventory templates to upload products: https://www.sellercentral.amazon.dev/help/hub/reference/GMU4YRNPVSDUGJZX 🍦 Transfer/PAA Reason: N/A 🍦 Seller Dissatisfaction: N/A 🍦 Andon Reason: Case Review
( The seller is having an issue regarding on listing removal and requesting to appeal for ASIN ) * Resolved *
Hello from Amazon Selling Partner Support, I hope that you are doing well, my name is Frances and I will be assisting you today. Thank you for taking time to contact us. As I understand you are having an issue regarding on listing removal and requesting to appeal for ASIN: B08P2GT677. We are sorry for the inconvenience this may have caused you, I know how important this issue to you and to your business. Rest assured that we did our best to provide you the best resolution regarding this matter.
As per checking our resources, we were unable to find a listing for the ASIN: B08P2GT677. This means that the ASIN mentioned will no longer affect your account in any way.
As for its presence on the Account Health Dashboard, please be informed that generally if a seller receives any product compliance/restriction and they have appealed and proved that the complaint is no longer for their product or removed from their inventory then the complaint will get removed from their account metrics only after completion of next account review cycle.
And also, violations will be removed when: • The seller successfully appeals the violation. • The seller disputes the violation and we confirm that the listing enforcement action was taken in error. • More than 180 days have passed since the violation was detected. • Rights owner retracts a complaint (Received Intellectual Property Complaints). This is an automated process and no action can be taken to expedite.
Please know, that the listing violation will be removed in your account health after the next account review cycle.
For more information, you can look at this link: Account Health FAQ: https://sellercentral.amazon.com/gp/help/G200285250
It was a pleasure assisting you in this regard, have a nice day ahead!
🍦 Critical Information: The seller is having an issue regarding on listing removal and requesting to appeal for ASIN: B08P2GT677 🍦 PWF followed: Seller Performance Account Health Account At Risk AHR Questions 🍦 TOOLS/SOP used: 🍦 Transfer/PAA Reason: N/A 🍦 Seller Dissatisfaction: N/A 🍦 Andon Reason: Case Review
( The seller is requesting an assistance regarding on listing ) *Resolved
Hello from Amazon Selling Partner Support,
I hope that you are doing well, my name is Frances and I will be assisting you today. Thank you for providing the required information. As I understand you are requesting an assistance regarding on the listing for Canon. We sincerely apologize for the frustration and inconvenience this may have caused as we know the impact of this to you and your business. Rest assured that this case is handled carefully to provide you with the best resolution.
As per checking our resources, you are currently being rejected for the brand name Canon because the documents you have provided does not meet our criteria. You may reapply for Canon however, we suggest you to provide new/different documents for the application to be approved.
For more information kindly see our Help page below to help you with listing a product: Add one product at a time:
https://sellercentral.amazon.com/help/hub/reference/G200220550
It was a pleasure assisting you today, have a nice day ahead!
🍦 Critical Information: The seller is requesting an assistance regarding on listing 🍦 PWF followed: Listings Manage Listings Add a product 🍦 TOOLS/SOP used: Help page: https://sellercentral.amazon.com/help/hub/reference/G200220550 🍦 Transfer/PAA Reason: N/A 🍦 Seller Dissatisfaction: concerned 🍦 Andon Reason: Case Review
(The seller is requesting an assistance regarding on their listing ) *Resolved
Hello from Amazon Selling Partner Support,
I hope that you are doing well, my name is Frances and I will be assisting you today. Thank you for providing the required information. As I understand you are requesting an assistance regarding on inactive listing. We sincerely apologize for the frustration and inconvenience this may have caused as we know the impact of this to you and your business. Rest assured that this case is handled carefully to provide you with the best resolution.
Please be advised, whenever you add or change your bank account information, a three-day security hold goes into effect. Fund transfers cannot be initiated until the hold expires, including those from any settlement cycles that close during the hold period.
However, we recommend that you do not update your bank account within three days of your next regularly scheduled disbursement to avoid any delays in payments. Only the primary account owner can make changes related to payment information.
For more information, kindly see the Help page below:
Add, view, and update your bank account information:https://sellercentral.amazon.com/help/hub/reference/GWHNLFB8G85QAZ5W
We hope that we have provided all the information regarding on this matter, it was a pleasure assisting you today, have a nice day ahead!
🍦 Critical Information: The seller is requesting an assistance regarding on their listing 🍦 PWF followed: Account Settings Account Details Update Account Banking/Credit Card Info 🍦 TOOLS/SOP used: Help page: Add, view, and update your bank account information: https://sellercentral.amazon.com/help/hub/reference/GWHNLFB8G85QAZ5W 🍦 Transfer/PAA Reason: N/A 🍦 Seller Dissatisfaction: Frustrated 🍦 Andon Reason: Case Review