As I can see here, that you're a prepaid customer, as much as I want to fully assist you, I only have limited access to the accounts which I am in, I am a postpaid representative. No worries, let me provide you with the prepaid department tall free number so you can reach them out in regards with your concerns and requests. Here is our Prepaid Department tall free number: Prepaid: 1-877-778-2106 (64386)
 
I personally want to fully-assist you with the best of my tools and my resources. However, there is still no accounts showing on my end. Nothing to worry since T-Mobile is a working team, let me coordinate you to our Care department Team by giving their contact info below: CONTACT: CONTACT #: 1-800-937-8997
HOURS OF OPERATION: 4 a.m. PT – 12 a.m. PT / 7 days a week. Thank you for your understanding!
 
 
By the way, how are you doing today? I hope you are having an easy day.
 
Thank you for that Information. I'll be more than happy to check that for you. Please stay with me While I check this one.
 
Just to set up proper expectation, We can no longer delete or modify an arrangement that has been created past 24 hours already, But no worries, as I can see that you are still eligible to create a new one again.
Here's how it goes.
You arrangement will reset by the system on the _____ after midnight, all you have to do is monitor your account on your T-Mobile app, and once the payment arrangement reset on your account, the system will allow you once more to create a new payment arrangement so you can extend it a little more. How's that sound to you?
 

I will be sending you a One Time Pin for this process and once you have received the pin just send it back to me. Thank you.

 
Hi! This is Pao from T-Mobile, thank you for patiently waiting in line. I'll be more than happy to assist you today.


Hi! This is Pao from T-Mobile and I'm here to help. Thank you for patiently waiting in line. Let's partner together to get this resolved.
 
 
Hi! This is Pao from T-Mobile, thank you for patiently waiting in line. How may I help you?

Hi! This is Pao from T-Mobile, thank you for patiently waiting in line. I'll be more than happy to assist you today.


Hi! This is Pao from T-Mobile. thank you for patiently waiting in line. I'm happy to take care of your ****** for you. (move forward statement).

Thank you for reaching out to us today. We appreciate your time and effort doing so. Just reach us back again if you have further questions and other concerns, we are more than happy to assist you in any way we can. Again, this is Pao from T-MOBILE, you have a good one and bye for now!

I just need the IMEI of the device, please put space in every 4 numbers. Thank you!

I will be sending you a One Time Pin for this process, and once you receive it please kindly send it back to me, thank you!

We are also going to send you a Text message approval that needs to be approve to complete the the sim or e-sim activation, in which number on the account we can send it beside your number?



home internet activation or inquiry  - 8448395057
T-Mobile home internet tech for issues - 9410518442759310IMPORTANT VDN AND DIRECT LINES
T-Mobile: 1-800-937-8997 (64770)
Spanish: 64401
TMOB International: 1-505-998-3793
Business Care: 1-888-310-8369 (63210)
Telesales: 1-800-672-5390 (62629)
Prepaid: 1-877-778-2106 (64386)
NTC: 1-877-789-3106 (64604)
Rebate: 1-877-311-8853 (66663)
Tech Expert: 62512
STC: 63905
DIGITS Tech: 65474
Home Internet Sales: 1-844-839-5057 (62159)
Home Internet Tech: 1-844-275-9310 (62156)
Assurant: Phone: 1-866-866-6285
VDN: 62254