5329697

ERRATUMDispute ID: 5329697. DND: 2022-10-17. REG E claim. Old account. CH is disputing 1 UT from Idmann Academy amounting to $109.75. As per Penny, card in possession at the time of purchase. PIN memorized. No merchant credit found as of this time. No claim cancellation. Disputed card ending in 9245 is closed. Claim is force posted. Transaction is international. INVESTIGATION FOUND: TRXN TYPE: Moto 7 Entry Mode 1 UT TIMELINE:2022-08-18 to 2022-10-14 No funding event before the authorization of the disputed transaction. High ending balance after the authorization of the disputed transaction. Galileo deny code 59,51,57, was captured within the UT timeline but not related with the disptued merchant, however, they are on the same disputed card ending 9245. No previous transaction history with the disputed merchant. RTA deny code 51,85,57,59 was captured within the UT timeline but not related with the disptued merchant, however, they are on the same disputed card ending 9245. No RTA response code with the disputed merchant. MCO not initiated. Merchant is overseas. RTA: AVS RESULT B VISA: AVS Result: Not applicable No PII changes captured within UT timeline. No freezing, unfreezing of the disputed card within the UT timeline. Error found. Chargeback initiated. Sent ZD #56065084. VROL Case #2267376106 . Case ongoing. #force_post