Changing Addresses, Items, and Greetings Customers may change their minds mid-order and suddenly want to select a different item, change a greeting, or realize that one of their recipients recently moved and their address needs to be updated. HOW: To make changes to addresses, items/dates, or greetings after you've already entered them and moved on: Select the recipient from the recipient drop-down that you need to make changes to Press Tab Press F2 in the appropriate field (address, item number, date, greeting) WHY: Pressing F2 in the address field will open the recipient page back up and allow you to change/update information. Pressing F2 in the item number or date fields will present a window of options to choose from, like "change item" or "select arrival date." Press F3 to save any changes you make.