PA DALETION

I understand that there are some unforeseen events that may hinder from paying on time and we appreciate for letting T-Mobile know about this. Please be advised that once a payment arrangement is set on the account, the option to modify the dates to extend or delete it is no longer available but no worries! I'll take a look in your account and see what I can do to find an alternative option, alright?

Thank you for patiently waiting, XXX. Upon further review of the account and I could see here you are one of our valuable customer, as one time courtesy we will be removing the current arrangement and set up a new one, we will be doing this just for you and for this conversation.