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NELSON J. CINTRON
Nelson J Cintron, 29 Feb. 2024 , 12:16am Hello
Nelson J Cintron, 29 Feb. 2024 , 12:16am I want to change something on an order
Nelson J Cintron, 29 Feb. 2024 , 12:16am Check Order #71115780290
Nelson J Cintron, 29 Feb. 2024 , 12:16am View full order details
Nelson J Cintron, 29 Feb. 2024 , 12:17am I need help with that
Nelson J Cintron, 29 Feb. 2024 , 12:17am Chat with a live Expert
Nikkaeunice, 29 Feb. 2024 , 12:18am Hi Nelson, this is Eunice from T-Mobile, I’m here to help. Let’s partner together to get this resolved. [Read]
Nikkaeunice, 29 Feb. 2024 , 12:18am Can I ask for the reason why you want you want to change your order details? [Read]
Nelson J Cintron, 29 Feb. 2024 , 12:18am Hey, so i ordered the revvl tablet yesterday and im sort of regretting not getting the insurance for it
[Privately] Richelle, 29 Feb. 2024 , 12:19am Assurance of help and tell the customer that you can certainly add the insurance for it [Sent]
Nikkaeunice, 29 Feb. 2024 , 12:20am I see, I understand how important it is to get the full order that you would like to receive, especially the insurance will be a big help for you. Rest assured that I will do my best to add it for you, sounds good? [Read]
Nelson J Cintron, 29 Feb. 2024 , 12:20am Yes. The insurance is a monthly cost right? I dont pay anything today?
Nikkaeunice, 29 Feb. 2024 , 12:21am Yes that is correct there won't be any upfront cost since it is a monthly charge! [Read]
Nelson J Cintron, 29 Feb. 2024 , 12:22am Ok. If you could add it, i would appreciate it.
Nikkaeunice, 29 Feb. 2024 , 12:23am Sure! anything for you Nelson, I would love to add it for you. let me just work on your account. [Read]
Nikkaeunice, 29 Feb. 2024 , 12:23am While I am working on your account, do you perhaps have any other concern related to your plan, bill, promotion, network to ensure we can make your day great today? [Read]
Nelson J Cintron, 29 Feb. 2024 , 12:24am No, nothing else today.
Nelson J Cintron, 29 Feb. 2024 , 12:24am Actually yea now that i think about it. My ohines been saying "slow connecrion" when i live stream
Nelson J Cintron, 29 Feb. 2024 , 12:24am Phone*
Nelson J Cintron, 29 Feb. 2024 , 12:25am If i go live on facebook it says slow connection
Nikkaeunice, 29 Feb. 2024 , 12:27am I got you! please bear with me while I process your request and we will proceed with the troubleshooting once I finished this so I can help you with your other concern. Is that alright with you? [Read]
Nelson J Cintron, 29 Feb. 2024 , 12:28am Ok
Nikkaeunice, 29 Feb. 2024 , 12:30am Okay! thank you so much Nelson. [Read]
Nikkaeunice, 29 Feb. 2024 , 12:32am Great news Nelson! I have successfully added an insurance on your device, rest assured that you will not be paying anything upfront and would only pay it monthly! [Read]
Nelson J Cintron, 29 Feb. 2024 , 12:32am Thank you. I appreciate it.
Nikkaeunice, 29 Feb. 2024 , 12:33am You are very much welcome, let's check about the connection. Can I ask how many signal bars you are having? [Read]
Nelson J Cintron, 29 Feb. 2024 , 12:33am 4
Nelson J Cintron, 29 Feb. 2024 , 12:34am 5 now. It goes between 4 and 5 when im in my house and not on wifi
Nelson J Cintron, 29 Feb. 2024 , 12:34am But when i live stream, in the house or outside, it says "slow connection"
Nelson J Cintron, 29 Feb. 2024 , 12:34am Thats been that way for about 2 weeks
Nikkaeunice, 29 Feb. 2024 , 12:35am Okay! thank you so much for that information, may I ask if it only happens during your livestream or on a daily basis for the past 2 weeks? [Read]
Nelson J Cintron, 29 Feb. 2024 , 12:36am Ive only noticed it durring live streaming. Never when im watching something or just scrolling.
Nikkaeunice, 29 Feb. 2024 , 12:37am I see, I appreciate you confirming it for me. When you receive those notifications does your live stream lag most of the time? [Read]
Nelson J Cintron, 29 Feb. 2024 , 12:37am Yes
Nikkaeunice, 29 Feb. 2024 , 12:39am Alright! just to confirm you have a normal connection when you are using the service except when you are live streaming, is that correct? [Read]
Nelson J Cintron, 29 Feb. 2024 , 12:40am Yes
Nikkaeunice, 29 Feb. 2024 , 12:42am Thank you for the confirmation, I am suggesting that the app itself might be the problem for the slow connection, can you please check for me if you have you facebook app updated to the latest version? [Read]
Nelson J Cintron, 29 Feb. 2024 , 12:42am Ok ill check
Nikkaeunice, 29 Feb. 2024 , 12:43am Thank you so much Nelson! Please get back to me once you have checked it. [Read]
Nelson J Cintron, 29 Feb. 2024 , 12:43am Its updated automatically
Nelson J Cintron, 29 Feb. 2024 , 12:44am Its the newest version
Nikkaeunice, 29 Feb. 2024 , 12:47am I appreciate you checking it out for me. What is the device that you are using for the live stream? [Read]
Nelson J Cintron, 29 Feb. 2024 , 12:47am My s22 ultra
Nikkaeunice, 29 Feb. 2024 , 12:51am Okay thank you Nelson, let's try restarting your network, I will be sending you a path for it and the things to note when we proceed with this option. Shall we proceed? [Sent]
Nikkaeunice, 29 Feb. 2024 , 12:55am Hello Nelson, just letting you know that I am still here ad would like to help you out with your connection problems. [Sent]
Nikkaeunice, 29 Feb. 2024 , 12:58am Hi Nelson may I please know if you are still connected? [Sent]
Nikkaeunice, 29 Feb. 2024 , 01:24am Hi Nelson, I tried calling you but your line is busy. What I can suggest you since you are only having trouble when you are live streaming on Facebook is to contact the Facebook, you can use this email: support@fb.com Thank you and have a nice day! [Sent]
YANCY LEE
Yancy Lee, 29 Feb. 2024 , 12:54am Hi
Yancy Lee, 29 Feb. 2024 , 12:54am Purchase device
Nikkaeunice, 29 Feb. 2024 , 12:56am Hi Yancy, this is Eunice from T-Mobile, I’m here to help you purchase a device. I am so excited for you to get your new device! [Read]
Nikkaeunice, 29 Feb. 2024 , 12:57am Can I kindly ask what are your preference for this new purchase? [Read]
Yancy Lee, 29 Feb. 2024 , 12:57am I want to purchase iPhone 14 promax but it shows out of stock online.
Yancy Lee, 29 Feb. 2024 , 12:59am Can you check if any stock ?
Nikkaeunice, 29 Feb. 2024 , 01:00am Oh I see! iPhone 14 promax is a good choice of device, I would gladly help you check it out to see if there is any stock. Please wait for a few moments. [Read]
Yancy Lee, 29 Feb. 2024 , 01:00am Alright
Nikkaeunice, 29 Feb. 2024 , 01:03am Hello Yancy! Upon checking the stocks I can confirm that there is no more iPhone 14 Pro Max although we have the iPhone 15 Pro Max If you like I can help purchase it for you. [Read]
Yancy Lee, 29 Feb. 2024 , 01:04am Do you know when it will be back in stock ?
Nikkaeunice, 29 Feb. 2024 , 01:06am As of know Yancy we still do not have the estimated time for the restock, but I'll make sure to call you if I do see it restocked. What I can advice you right now is check on the 3rd party store such as Best Buy or Apple. [Read]
Yancy Lee, 29 Feb. 2024 , 01:07am yes but I want to trade in my phone to purchase new device
Yancy Lee, 29 Feb. 2024 , 01:07am Will they have same promotions?
Nikkaeunice, 29 Feb. 2024 , 01:08am Oh I see Yancy! Can I ask what device will you be trading in so I can check it for you? [Read]
Yancy Lee, 29 Feb. 2024 , 01:14am iPhone 8
Nikkaeunice, 29 Feb. 2024 , 01:15am Thank for that information Yancy let me check it for you! [Read]
Yancy Lee, 29 Feb. 2024 , 01:15am Ok
Nikkaeunice, 29 Feb. 2024 , 01:20am I'm still here checking promotions available for you, please bear with me [Read]
Yancy Lee, 29 Feb. 2024 , 01:21am OK
[Privately] Louise, 29 Feb. 2024 , 01:23am acknowledged and respond [Sent]
Nikkaeunice, 29 Feb. 2024 , 01:25am Thank you so much for patiently waiting I am still currently looking for any other promotions that is suited for you to make sure that you get the best promotion available. [Read]
Yancy Lee, 29 Feb. 2024 , 01:27am ok
Nikkaeunice, 29 Feb. 2024 , 01:30am I have checked your account and want to confirm, is the iPhone 8 device you have a phone that you have purchased from T-mobile? [Read]
Yancy Lee, 29 Feb. 2024 , 01:30am no
Yancy Lee, 29 Feb. 2024 , 01:30am unlocked
Nikkaeunice, 29 Feb. 2024 , 01:33am Thank you for confirming that for me Yancy! can I please ask if you have the IMEI of that device you want to trade in? [Read]
Yancy Lee, 29 Feb. 2024 , 01:33am I don’t have it now
Nikkaeunice, 29 Feb. 2024 , 01:38am No worries that's fine may I please also confirm the memory capacity of your iPhone 8? [Sent]
Nikkaeunice, 29 Feb. 2024 , 01:40am Hello Yancy, just letting you know that I am still here ad would like to help you out with your trade in. [Read]
Yancy Lee, 29 Feb. 2024 , 01:41am 64 Gb
Nikkaeunice, 29 Feb. 2024 , 01:42am Alright thank you so much for confirming it for me! While I am looking for other promotions suited for you, do you perhaps have any other concern related to your plan, bill, promotion, network to ensure we can make your day great today? [Sent]
Yancy Lee, 29 Feb. 2024 , 01:44am Yes I have questions regarding bill .
Yancy Lee, 29 Feb. 2024 , 01:45am The current bill is $180 something. It overcharged me because I only have 7 lines in total not 8 lines. It charged me $160 for 8 lines
Yancy Lee, 29 Feb. 2024 , 01:45am I purchased a device and added a new line on 02/08. Previously I only have 6 lines
Yancy Lee, 29 Feb. 2024 , 01:46am They suppose to charge me 7 lines
Nikkaeunice, 29 Feb. 2024 , 01:46am Thank you so much for patiently waiting Yancy! upon checking here I can see that you are qualified for our $100 off trade, if you trade it in with our iPhone 15 series. Are you interested in this? [Read]
Yancy Lee, 29 Feb. 2024 , 01:47am $100 off trade what is that mean ?
Nikkaeunice, 29 Feb. 2024 , 01:47am Thank you for bringing this into our attention Nancy, I understand how important it is to have your bills in order. Let me check on it for you so that I can confirm. Is that alright? [Read]
Yancy Lee, 29 Feb. 2024 , 01:48am Ok
Yancy Lee, 29 Feb. 2024 , 01:49am I joined on the mid cycle . Regardless the prorated. They charged me more than expected
Nikkaeunice, 29 Feb. 2024 , 01:52am Here's how our promotion works, you will receive a total credit amounting $100.
You will received a one time credit for your trade-in device around $10 (fair market value) then the remaining will split into 24 months. [Sent]
Nikkaeunice, 29 Feb. 2024 , 01:53am $100 - $10 = $90/24 = $3.75 (monthly credit) [Read]
Nikkaeunice, 29 Feb. 2024 , 01:56am I understand how important it is to get the bill that you deserve and been expecting so I am here to help you get it back on track. If you dont mind me asking can I ask how much are you expecting for your bill monthly? [Read]
Yancy Lee, 29 Feb. 2024 , 01:56am Ok i don’t want it the.
Yancy Lee, 29 Feb. 2024 , 01:57am Suppose to be $140 for 7 lines + device fee
Nikkaeunice, 29 Feb. 2024 , 01:59am I understand, It is unfortunate to hear that you are not interested with the promotion as of know that is the best promotion I can provide you, but once we have a better promotion in the future I'll make sure to give you a call to let you know about it, sounds good? [Read]
Yancy Lee, 29 Feb. 2024 , 01:59am I think it overcharged me more than $30
Yancy Lee, 29 Feb. 2024 , 01:59am Ok if there is iPhone 14 available, please call me
Yancy Lee, 29 Feb. 2024 , 02:00am iPhone 14 promax.
Nikkaeunice, 29 Feb. 2024 , 02:00am As per your bill it is correct that you are still paying for the 7 lines for $140 the additional fee that you are having is from the iPhone 14 Pro Max - Space Black - 256GB which is $27.29 [Read]
Yancy Lee, 29 Feb. 2024 , 02:01am Yes but the current bill charged me 8 lines
Nikkaeunice, 29 Feb. 2024 , 02:01am resulting a $167.29 on your bill. Does this clarify your concern? [Read]
Nikkaeunice, 29 Feb. 2024 , 02:02am Can I ask how much did you pay for the current bill? [Read]
Nikkaeunice, 29 Feb. 2024 , 02:02am Rest assured that I will be calling you back once we have the restock for the iPhone 14 Pro Max. I got you Yancy! [Read]
Yancy Lee, 29 Feb. 2024 , 02:03am [Image]
Yancy Lee, 29 Feb. 2024 , 02:04am Usually is $120 for 6 lines plan
Yancy Lee, 29 Feb. 2024 , 02:04am But I told that i added a new line and device on 02/09. It suppose to be 7 lines which is $140.
Yancy Lee, 29 Feb. 2024 , 02:06am They charged me $189.32. You see $154.22 balance because some credit forwarded.
Nikkaeunice, 29 Feb. 2024 , 02:07am I see thank you for providing me those information [Read]
Nikkaeunice, 29 Feb. 2024 , 02:10am Upon carefully checking your account the line ending with 8408 has already been cancelled and you can be assured that the estimated bill moving forward will only be $167.29 with seven lines. [Read]
Yancy Lee, 29 Feb. 2024 , 02:10am The current balance should be around $127 after my calculations. They overcharged me $20 ( one line) + $14 ( plan change prorated )=34
Yancy Lee, 29 Feb. 2024 , 02:10am 8408 is replaced with phone 7211
Yancy Lee, 29 Feb. 2024 , 02:11am So I actually have 7 lines not 8 line a
Nikkaeunice, 29 Feb. 2024 , 02:12am Yes you only have 7 lines charges it's just the bill was already generated before you make the changes. [Read]
Yancy Lee, 29 Feb. 2024 , 02:12am Sorry the current balance should be $154-$34=$120
Yancy Lee, 29 Feb. 2024 , 02:13am So what about the overcharge ?
Yancy Lee, 29 Feb. 2024 , 02:13am Will it credit to me ?
Yancy Lee, 29 Feb. 2024 , 02:13am I don’t want to overpay for this current bill
Nikkaeunice, 29 Feb. 2024 , 02:16am I understand, since we value you and your precious time what I will do is to apply a $20 credit to cover the line, sounds good? [Read]
Nikkaeunice, 29 Feb. 2024 , 02:17am I want to make sure that you get the best service here in T-mobile so I wish to provide you everything so that I can help you have a nice day, shall we proceed with the adjustment Yancy? [Read]
Yancy Lee, 29 Feb. 2024 , 02:17am Not $35 adjustments?
Yancy Lee, 29 Feb. 2024 , 02:18am Sorry $34
Nikkaeunice, 29 Feb. 2024 , 02:20am Sure I'll make it a $34 adjustment to cover for the prorated charge. Shall we go with that? [Read]
Yancy Lee, 29 Feb. 2024 , 02:23am Yes please
Nikkaeunice, 29 Feb. 2024 , 02:24am I got you Yancy! please bear with me will I add the credit. Thank you! [Read]
Nikkaeunice, 29 Feb. 2024 , 02:27am Thank you so much for patiently waiting Yancy, great news I have successfully adjusted your bill, you may check the changes by dialing #225# [Read]
Yancy Lee, 29 Feb. 2024 , 02:27am Great thank you
Yancy Lee, 29 Feb. 2024 , 02:28am If iPhone 14 Pro Max back in stock, please call me 347-573-7211
Nikkaeunice, 29 Feb. 2024 , 02:28am You are most welcome! I hope I was able to help you is there anything else you would like me to help you with? [Read]
Yancy Lee, 29 Feb. 2024 , 02:28am No that’s it . Thank you
Nikkaeunice, 29 Feb. 2024 , 02:28am Anything for you Yancy! As we represent T-mobile, we always aim to provide an excellent experience. The way you see T-mobile is the way you see my assistance. I'd like to ask, how was your experience with your T-mobile services so far? [Read]
Yancy Lee, 29 Feb. 2024 , 02:29am Excellent
Nikkaeunice, 29 Feb. 2024 , 02:29am Cool! Customer experience is always the center of our commitment. I hope I was able to positively impact your overall T-Mobile experience. T-Mobile's goal is to put YOU-our customers first, and you will always be our number one priority! [Read]
Nikkaeunice, 29 Feb. 2024 , 02:29am Did we take care of your reasons for reaching out today completely? [Read]
Nikkaeunice, 29 Feb. 2024 , 02:31am I just want to make sure that all of your concerns has been taken care of today. [Sent]
Yancy Lee, 29 Feb. 2024 , 02:40am Yes
HERNANDO LAARNI
HERNANDO LAARNI, 29 Feb. 2024 , 02:35am It is confusing to me that I still have payment overdue when I just made a payment yesterday. Pls help me understand
Nikkaeunice, 29 Feb. 2024 , 02:37am Hi, this is Eunice from T-Mobile, I’m here to help. Let’s partner together to get this resolved. Thanks for letting me know that, Hernando! We appreciate you being a valuable customer to T-Mobile. I understand what you feel right now as I know things can sometimes be confusing. [Read]
Nikkaeunice, 29 Feb. 2024 , 02:38am Rest assured I will help you answer all of your problems, let me just check on your account so I can further explain it to you, is that alright? [Read]
HERNANDO LAARNI, 29 Feb. 2024 , 02:39am Thank you
Nikkaeunice, 29 Feb. 2024 , 02:40am You are most welcome Hernando! While I am working on your account, do you perhaps have any other concern related to your plan, bill, promotion, network to ensure we can make your day great today? [Read]
HERNANDO LAARNI, 29 Feb. 2024 , 02:41am Just seeing if there are any other discounts I can get for my bill
Nikkaeunice, 29 Feb. 2024 , 02:43am Thank you for waiting Hernando! As per checking your account I can see here that you have paid $130.22 in your account last 2/27/2024 although as per checking your past due balance is $265.40 in total and you only paid for the half of the past due. But the good thing here is that once you paid for the $135.18 you will no longer have any past due on your account. [Read]
Nikkaeunice, 29 Feb. 2024 , 02:44am Does this answer your question? [Read]
HERNANDO LAARNI, 29 Feb. 2024 , 02:44am Ok
Nikkaeunice, 29 Feb. 2024 , 02:45am Thank you! Will you be able to pay for the remaining past due today? [Read]
Nikkaeunice, 29 Feb. 2024 , 02:45am Also I will be happy to check some discount for you! [Read]
HERNANDO LAARNI, 29 Feb. 2024 , 02:45am I had setup a payment arrangement
HERNANDO LAARNI, 29 Feb. 2024 , 02:45am Online
HERNANDO LAARNI, 29 Feb. 2024 , 02:45am But pls check if there are any discounts
Nikkaeunice, 29 Feb. 2024 , 02:48am Alright got you on that! let me check some discounts that might be available for you! sounds good? [Read]
HERNANDO LAARNI, 29 Feb. 2024 , 02:48am Thank you
Nikkaeunice, 29 Feb. 2024 , 02:52am You are very much welcome Hernando [Read]
Nikkaeunice, 29 Feb. 2024 , 02:54am Upon checking here the rate plan that you have is heavily discounted already. What we can suggest is to set up auto pay so that you will be able to have $5 discount per line and once you settle your payment arrangement you can definitely enroll on auto pay. [Read]
HERNANDO LAARNI, 29 Feb. 2024 , 02:55am Ok ty
Nikkaeunice, 29 Feb. 2024 , 02:56am To extend my help I will be sending you a SSO for enrolling on auto pay, sounds good? [Sent]
Nikkaeunice, 29 Feb. 2024 , 02:58am This is a self service option for you if you decided to enroll on auto pay:
- Log in to the T-Mobile app.
- Select the MORE tab, select Profile.
- Select Billing & Payments, then select AutoPay.
- Select Add a card or Add a bank.
- Enter the required payment method information, and select Continue.
- Select Agree and submit. [Sent]
Nikkaeunice, 29 Feb. 2024 , 03:18am Here in T-Mobile we're glad to assist you regarding your bill concern. We hope our service and work brought a smile to your face and made your life just a little easier. So happy we were able to help. Have a great rest of your day! [Sent]
JOSUA LOMELI
JOSUE LOMELI, 29 Feb. 2024 , 03:00am I’m trying to make the payment
Nikkaeunice, 29 Feb. 2024 , 03:04am Hi Josue, this is Eunice from T-Mobile. I'll be more than happy to assist you with your payment today. The good news is you’re through to the right person and I’m more than happy to help guide you through the process. [Read]
JOSUE LOMELI, 29 Feb. 2024 , 03:05am Trying to set up a payment plan
Nikkaeunice, 29 Feb. 2024 , 03:05am I appreciate you trying to keep up with your bill and I will be more than willing to help you set it up. You are referring to a payment arrangement is that correct? [Read]
JOSUE LOMELI, 29 Feb. 2024 , 03:06am Yes
Nikkaeunice, 29 Feb. 2024 , 03:07am Thank you for confirming that for me Josue! let me check on your account so I can further help you with your request. [Read]
JOSUE LOMELI, 29 Feb. 2024 , 03:08am Please
Nikkaeunice, 29 Feb. 2024 , 03:08am While I am working on your account, do you perhaps have any other concern related to your plan, bill, promotion, network to ensure we can make your day great today? [Read]
JOSUE LOMELI, 29 Feb. 2024 , 03:10am How can I make payment
Nikkaeunice, 29 Feb. 2024 , 03:11am Got the account, Josue, and it shows that we can still set up an arrangement on the account; all we have to do is to settle the 31 plus days minimum payment of $262.65. Shall we go ahead and proceed in processing the payment? [Read]
JOSUE LOMELI, 29 Feb. 2024 , 03:12am Yes
Nikkaeunice, 29 Feb. 2024 , 03:12am That's perfect! Would you like me to process the payment for you while I am here? Just please note that there will be a $10 processing fee for this. On the other hand, let us save those fees by doing this on your T-Mobile app or website. I can walk you through it. Which one do you prefer? [Read]
JOSUE LOMELI, 29 Feb. 2024 , 03:13am Okay
JOSUE LOMELI, 29 Feb. 2024 , 03:13am Website I can’t login because it’s sends me a sms to verify but I can’t get text
Nikkaeunice, 29 Feb. 2024 , 03:14am I see that is unfortunate to hear, do you mind if I process it on my end although there will be a $10 processing fee, Is that alright? [Read]
JOSUE LOMELI, 29 Feb. 2024 , 03:15am Yes
Nikkaeunice, 29 Feb. 2024 , 03:16am Alright I got you on that! can I ask what type of payment method will you be using? [Read]
Nikkaeunice, 29 Feb. 2024 , 03:21am Josue just letting you know that I am still here to help you make your payment, just making sure that we are still connected. [Read]
JOSUE LOMELI, 29 Feb. 2024 , 03:22am How do I make the payment
Nikkaeunice, 29 Feb. 2024 , 03:22am Oh! you will do the payment on your end is that correct? [Read]
JOSUE LOMELI, 29 Feb. 2024 , 03:23am Can you
Nikkaeunice, 29 Feb. 2024 , 03:25am Yes I can! although like I sad there is a support fee which is $10 and I would need to have your payment method. Shall we proceed. [Received]
Nikkaeunice, 29 Feb. 2024 , 03:31am Hello Josue! I will be sending you a payment form please fill it up so I can process your payment on my end. Thank you! [Received]
T-Mobile, 29 Feb. 2024 , 03:32am Click here to access our secure forms: https://t-mo.cc/26oqfc5ccy [Sent]
Nikkaeunice, 29 Feb. 2024 , 03:32am Please notify me once you are able to answer the form. Is that alright? [Received]
Nikkaeunice, 29 Feb. 2024 , 04:05am Hello Josue I tried to call you to get the payments done but you're out and about but nothing to worry you can definitely process the payment in your most convenient time doing the steps below:
- Go to My T-Mobile and log in to your account.
- Click BILL.
- Click Pay Now. [Received]
Nikkaeunice, 29 Feb. 2024 , 04:06am Thank you Josue and have a nice rest of your day! [Received]