CALL FLOW

damaged--- not in a good condtion lost-----did not arrived yet

first 120 secs ---AER should be provided

2-3 mins -unli hold time 45 secs dead air

FOR RECOMMENDATION: -analyze needs -compliment the product -pitch for sale

ZCR -time frame -email confirmation -tracking email -free shipping

-if damaged: safely disposed...

ACRE -refund amount (tax not inlcuded) -email confirmation -timeframe

I appreciate your paticne on this, we have successfully processed your refund of 75 dollars email confirmation for with will be sent within 24 hours. this refund will be credited back to using the payment method