I'm really sorry for what happened. However, we do not have the option on our end to see why your account disables the promotions. You may reach out to help.uber.com for more information about the guidelines.

I apologize for what happened. However, we are unable to investigate the reasons for your account's promotion inactivity from our end. For additional details on the restrictions, you can contact help.uber.com

REVOKED 2

We understand this situation can be upsetting, however, we do not have the ability to activate the discount or make additional accruals of the discount amount. I am really sorry.

I apologize for what happened. However, we are unable to investigate the reasons for your account's promotion inactivity from our end. For additional details on the restrictions, you can contact help.uber.com.