● Thank you for calling dispute services. My name is  Julius. How
    can I help you Today? I’m sorry to hear that, I understand your
    time is valuable, what I can do for you is to schedule an
    appointment with one of our dispute specialist  and they will 
    call you back on your most convenient time.

● But First Can I have your name please ?                              
                                                                            
● Can I have your best call back number ?              
                                                    
● What’s the most convenient time for us to call you back ?        

● Sorry to hear that i do understand your situation at the moment,  
   but the only option that I can do for  you is to 
   scheduled you for  a call back with one of our dispute specialist.


●  Alright , since I've already gathered some information about your concerns , I will transfer it now on our dispute specialists and then they will call you back immediately, so keep your line open to receive a call back , alright ? 
I will be Ending the call , Have a Good Day Bubye .


● I am very sorry for the inconvenient but our dispute team are now encountering large number of calls that they are receiving. so the best way for us to help you through with your problem is to schedule your appointment with them. The sooner I can set up your appointment, the faster the response on your problem happens..  
 
                                                             
●  DISPUTE SPECIALIST are those who gather's all information's regarding 
     those transactions and fix all those issues regarding your concerns.
                                                                 
●  PLEASE STAY ON THE LINE AS I TRANSFER YOU TO THE 
     APPROPRIATE DEPARTMENT.                                                  
                                                                     

“There are no dispute specialist available right now. We can have one of them call you back within 24 hours. I can take your information and set that up, if you’d like.” 



Un Authorized transaction
Cancel/ Closed the card    
Follow up Pending transactions