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Handling Privacy and Data Removal Requests - 03560 Customers might ask us to: Delete their personal data Unsubscribe from marketing emails Close their account Stop the sale or sharing of their information
These are called Data Subject Access Requests (DSARs) and are protected under privacy laws like GDPR, CCPA, CPRA, and others. These laws give customers control over their personal data and require us to respond within set timeframes.
That’s why it’s important to follow the right process, form, or script for each type of request.
what to say to the customer? we take privacy of ur data very sersly. our priacy notice details how and why we collect personal data, discloses the categories of personal data we collect and the categories of parties with whom we may share ur data. we have a dedicated team of professionals whose responsibility is to address customer privacy questions. u can reach them at privacysupport@1800flowers.com. otherwise, if u have any other questions or request unrelated to privacy, ican certainly help u.