I understand the experience was frustrating, however, we are unable to provide compensation for this concern.

While we understand this may be frustrating, our policy states that we don’t provide refunds/compensation in this case. We appreciate your understanding.

I understand the experience was frustrating, however, we are unable to provide further compensation for this concern. Thanks for understanding.

I understand the experience was frustrating, however, we are unable to provide further compensation for this concern. We hope you’ll understand that in order for us to be fair to everyone using the guest check out order, we have to be consistent. 

I understand that you want to be compensated for the experience. However, that is not in accordance with the process and the system won't allow me to fulfill the request.

I understand that you want to be compensated for the experience. However, we are unable to provide compensation for this concern additionally, the money that you were supposed to use to pay for the order will not be taken out of your card it will automatically back to your account including the promotion.