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SLOW SPEED If I may ask, when do you usually experience a slow speed connection? Just to confirm, you're experiencing slow speed even if you're next to the router, is that correct?
DROPPING CONNECTION If I may ask, aside from slow speed, do you usually experience dropping connection? Just to confirm, you're experiencing a dropping connection even if you're next to the router, is that correct?
LANDLINE ISSUE If I may ask, when do you usually experience an issue with your landline? Just to confirm, you cannot make or receive a call, is that correct?