LOB: Earner Priority
Issue Type: Other
Reason for Calling:
driver calling in regarding he cannot log in on his app, required action

alcohol delivery, notification received 

Is this contact impacted by an outage: No
If Yes, what specific outage:


Issue Resolved?: No
If No, Why?: Transfer/Routed

Action Taken:
support response 0
Phone agents: Route to messaging

Did the contact feel like their issue was resolved: No

KB Link:
https://uberkb.lightning.force.com/articles/en_US/Knowledge/Realtime-ID-Check