Audits: Conducted on Richard Villegas Audit ID Audit Form Template Name Status Auditee Auditor Transaction Date Audit Date Client Score Internal Score COPC Score 20697430 Call Center - Voice v5 Pending Review Richard Villegas (Agent) Vanessa Jane Amistad (QE) 08/15/2024 08/15/2024 15:05:10 0% 86.67% NA Transaction ID d65106fe-3c23-4846-b8a4-489a5f2d5e98 LOBs Nil Modified By Vanessa Jane Amistad Last Modified 08/15/2024 15:05:10 Coaching Scheduled NA Coaching Acknowledgement Status NA Linked Coaching Session ID