Inactive listing

( The seller reopened a case regarding on inactive listing ) *Resolved

Hello from Amazon Selling Partner Support,

I hope that you are doing well, my name is Frances and I will be assisting you today. Thank you for contacting us again. As I understand you are requesting an assistance regarding on inactive listing. We sincerely apologize for the frustration and inconvenience this may have caused as we know the impact of this to you and your business. Rest assured that this case is handled carefully to provide you with the best resolution.

As per checking our resources, it shows that your listing is inactive due to your marketplace is currently on a vacation status. However, you may change the status of your listing by following the steps below:

1. In Seller Central, hover over Settings in the top-right corner of the screen, and then click Account Info from the drop-down menu.
2. On the Seller Account Information page, in the Listings Status section, click Going on a vacation?
3. On Vacation Settings, change the marketplace status to Active.

For more information, kindly see the Help page below: Listing status for vacations, holidays, and other absences: https://sellercentral.amazon.com/help/hub/reference/G200135620

Please do not hesitate to contact us again regarding this matter. We hope that we have provided all the information you need. It was a pleasure assisting you today, have a nice day ahead!

🍦 Critical Information: The seller reopened a case regarding on inactive listing 🍦 PWF followed: 🍦 TOOLS/SOP used: Seller central: https://sellercentral.amazon.com/hz/sc/account-information Help page: Listing status for vacations, holidays, and other absences: https://sellercentral.amazon.com/help/hub/reference/G200135620 🍦 Transfer/PAA Reason: N/A 🍦 Seller Dissatisfaction: Frustrated 🍦 Andon Reason: Case Review