PHASE 1: SALES WITH PASSPORT

1800 flowers

production intro

please allow me to assist u in making sure that your sister's special day is one she will never forget

2nd: by the way, for what occasion would this be?

3rd: that's such a thoughful gesture on your part! im sure she's going to feel amazing

4th: to get started, may i have your first name and last name please?

5th: may i ask your hone number and the zip code?

6th: got it! can i have the first and last name of the recipient, please?

7th: thank you! to make sure i got it correctly, your sister's name is karen smith, is that correct?

8th: perfect! may i have the zip code where to order should be delivered to?

9th: Thankyou. this order is going to new york, new york correct?

U WILL BEGIN TO ORDER ENTRY 1st: Thank you so much. may i ask if this is going to a home address or an apartment? (location type)

2nd: got it. may i have the recipient's street address, please? (street address)

3rd: thank you, what i have here is 13th street, 47 west, correct?

5th: thank you, may i have the recipient's phone number too?

6th: confirmation or phone number (babanggitin mo)

7th: may i have please the email address of the recipient.

8th: thank you for confirming the inormation needed. may i have the item number of the product u want to send for your sister?

9th: great choice! let me quickly check that for u, may i place thi call on hold for a minute or two?

10th: thankyousomuch please stay on the line

PLACE THE CALL ON HOLD AND MUTE