Celebrations Passport® is an annual membership that offers free standard shipping and no service charges on eligible gifts across the 1-800-Flowers.com Family of Brands. Members also receive exclusive offers and seasonal surprises throughout the year. Passport makes celebrating easier and more affordable for our customers all year long. Pesonalization Mall Things Remembered Vital Choice Wolferman's Bakery Fruit Bouquets Simply Chocolate 1800 baskets.com Cheryl's Cookies Shari's Berries The Popcorn Factory Harry & David 1800 Flowers Rules & Restrictions Can Be Used On -Sale items -Clubs and subscriptions -Orders with promotion codes or employee discounts Enrollment Requirements -Valid email address required -Customer must be signed in to use benefits online -Auto renews each year unless turned off -Customers can sign up online or on the phone. Cannot Be Used -On past orders -For business accounts or business-related orders -With customers outside the U.S. -In combination with airline promotions Enrollment Restrictions -Gift cards cannot be used to buy membership -Coupons cannot reduce the membership price 302Q Transfer to Priority code Free Standard shipping -Members receive free standard shipping on eligible gifts delivered by a carrier. -Members do not pay the standard service on florist delivered gifts. -Wine gifts do not qualify for free standard shipping ; hwever, Passport members receive a discounted $0.01 shipping fww on eligible wine gifts, where permitted by law. -Members also receive discounted express shipping options. -No extra shipping surcharges apply for Alaska, Hawaii or , PO Boxes How Customers Sign Up Customers can join anytime while shopping: -On the Product Page, Enrollment Page, or at Checkout -In the mobile app -By calling the Customer Care team Customers must have a valid email to enroll If the customer doesn't have an account, one is created automatically. They’ll get a welcome email with: -How to sign in -How to reset their password -How to start using their benefits Terms & Conditions You MUST read the Terms & Conditions VERBATIM after every Celebrations Passport membership acceptance. Click here to view the required VERBATIM enrollment script. This script can also be found in Article KA-03595. This is a legal requirement for every phone enrollment. https://www.1800flowers.com/passport-terms-and-conditions “Let me provide you with the important terms and conditions of the Celebrations Passport Program. The cost of this 12-Month membership is [CURRENT PRICE] plus applicable taxes. Your membership benefits start today, including this order, and are valid for 12-Months from today. The membership is cancellable at any time. However, because you are placing an order today, and using your Passport benefit, you would not be eligible for a refund. You will be receiving a membership welcome email with a link to the full Terms and Conditions. This email includes your membership information and how to contact us with questions or if you wish to cancel. Some items, locations and dates are ineligible for Passport benefits. These will be indicated on each of our family of brands websites or you may ask your phone representative for details. For your convenience, your Passport membership will automatically renew each year thereafter on the 12-Month anniversary of your enrollment at $29.99 or at the then current price. The renewal will be billed to any eligible payment method on file, including the payment method used on your most recent purchase. You may opt-out of the automatic renewal feature at any time prior to your renewal date. At least 30 days prior to your renewal date, you will receive an email reminding you of the auto-renewal, the then current cost of your membership renewal, and how to cancel if you wish to do so. Do you wish to enroll today in the Celebrations Passport Program?” (KA-03595) Celebration Passport Process Celebrations Passport App -The Celebrations Passport App allows customers to shop across multiple brands. -Subscriptions are not supported in the app. -Site specific promo codes cannot be used in the app. -Customers do not need a Passport membership to use the app. -Passport members must sign in to receive free standard shipping. Lesson Summary: What Passport Offers: -Free standard shipping on eligible orders -No standard service charge on florist deliveries -Reduced express shipping charges -Member only discounts -A full year of benefits for one annual fee What Passport Does Not Cover: -Past orders -Business accounts -Canadian and international orders -Airline promotions -Gift card purchases How Costumers Join: -Online -In the app -Calling Customer Care (Benefits begin after sign up when signed in)