S and R

S: Adoption of tool. tried contacting the seller with their registered phone number but failed to do so. R: Sent an email to the seller that we tried to reach his/her phone number but was unreachable.

Hey! We tried to reach you with your registered phone number but failed to do so. May we ask for your active phone number and when is the best time to call you back? Thank you!

S: Adoption of tool. Able to contact seller with their registered phone number and discussed tools. R: Sent email about the topics discussed for seller references.

Hi! We already sent you an email about the topics that we able to discussed. We were hoping that you will utilized the tools. Thanks!

S: Adoption of a tool. We are able to contact you using your registered phone number, but you are not available for discussion today. R: Sent an email about the topics that were supposed to be discussed for the seller's reference.

Hi! We already sent you an email about the topics that we supposed to discussed for your reference. We are hoping that you will utilized the tools and install the application DINGTALK. Thank you!

Work Station Remarks: For Contacted: 09752686916-

For Uncontacted: 09514778985-Seller is unreachable

S: Able to contact seller and confirmed that they don't have shop here in Lazada R: Sent email to inform them that we tried to reach them but failed to do so

Hey! We tried to reach you with your registered phone number however they said that they don't have shop here in Lazada. May we ask for your active phone number and when is the best time to call you back? Thank you!

S: Seller Recovery. Able to contact seller to participate in our Monthly Survey. R: Sent email about the Seller Recovery for seller references.

Hi! We already sent you an email about the Monthly Survey. We are hoping that you will take the survey within the day. Thanks!

S: Monthly Survey, tried contacting the seller to participate in our monthly survey but failed to do so. R: sent an email to the seller that we tried to reach them with their registered phone number but failed to do so.

Hey! We tried to reach you with your registered phone number but failed to do so. May we ask for your active phone number and when is the best time to call you back? Thank you!

Update! S: Tried contacting seller with registered phone number (09973951518) to give some update with the shop, but failed to do so. R: Sent email about the update for seller references.

Hi! We already sent you an email with regards to an update since we weren't able to contact you. Thanks!

S: Able to contact seller with registered phone number (09959430487) and able to discussed the update's to seller. R: Sent email about the update discussed for seller references.

Hi! We already sent you an email about the update discussed for your references. Thanks!

Graduate: S: Contact Seller to inform them that they already graduating from the 90-Day Incubation Program. R: Sent email to seller where they can reach out if they have a concern or clarification since we will no longer be handling their account.

Hi! We already sent you an email that since you will now be moving on to the next step of your Lazada journey, I would like to inform you that I will no longer be handling your account. Thanks!

Payout:

Request to be removed from on-hold status due to: "ACCOUNT NUMBER FORMAT INVALID."

Seller already updated the needed information to be requested to removed from on hold status.

S; Seller requested to removed on being on hold with their payout. R: Able to check in MDB why seller's payout being on hold and able to assist seller in updating the needed information.