seller would like to make changes for SIV * RESOLVED *

seller would like to make changes for SIV ) * RESOLVED * March 27

Hello from Amazon Selling Partner Support, I hope that you are doing well, my name is Frances and I will be assisting you today. Thank you for taking time to contact us regarding your Seller Identity Verification. Apologies for the frustration and inconvenience this issue has caused. I know how important this issue to you and to your business. Rest assured we have maximized our resources to have you assisted accordingly.

As per checking our resources, I see that you’d like to make changes to the information that you submitted for seller identity verification.

Once submitted for verification, the name, business location, and business type can’t be changed. To list the desired information, you can register a new account with a different email address.

Thank you for giving me the chance to be of assistance.

• Critical Information: seller would like to make changes for SIV • PWF followed: Account Settings Account Access New Account Registration Issues • TOOLS/SOP used: Seller Identity Verification FAQ: https://paragon-na.amazon.com/hz/codex?id=GUID-70B06950-1B12-40E6-9200-B2E94F254CCC&layer=US&referrer=Paramount • Transfer/PAA Reason: N/A • Seller Dissatisfaction: N/A • Andon Reason: Case Review

( The seller reopened a case and wants to make changes for SIV ) * Resolved *

Hello from Amazon Selling Partner Support, I hope that you are doing well, my name is Frances and I will be assisting you today. Thank you for reaching out us again, regarding on your Seller Identity Verification. Apologies for the frustration and inconvenience this issue has caused. I know how important this issue to you and to your business. Rest assured we have maximized our resources to have you assisted accordingly.

As per checking our resources, I see that you’d like to make changes to the information that you submitted for seller identity verification.

Please be advised, once submitted for verification, the name, business location, and business type can’t be changed. To list the desired information, we suggest you to register a new account with a different email address.

I am sorry that this might not be the outcome you were expecting. However, I want to share with you that policies and rule change depending on the marketplace as well as location, and it is part of the sellers' agreements with Amazon to always comply with these updates. It was a pleasure assisting you in this regard, have a nice day ahead!

• Critical Information: The seller reopened a case and wants to make changes for SIV • PWF followed: Account Settings Account Access New Account Registration Issues • TOOLS/SOP used: Seller Identity Verification FAQ: https://paragon-na.amazon.com/hz/codex?id=GUID-70B06950-1B12-40E6-9200-B2E94F254CCC&layer=US&referrer=Paramount • Transfer/PAA Reason: N/A • Seller Dissatisfaction: Frustrated • Andon Reason: Case Review

The seller is raising an issue regarding on a Seller Identity Verification *Resolved *

Hello from Amazon Selling Partner Support, I hope that you are doing well, my name is Frances and I will be assisting you today. Thank you for taking time to contact us. As I understand you are raising an issue regarding on Seller Identity Verification (Amazon FBA). Apologies for the inconvenience this issue has caused. I know how important this issue to you and to your business. Rest assured we have maximized our resources to have you assisted accordingly.

Please be advised, we encourage you to respond to this case: 12298814051 which you have provided. We do not encourage our sellers to make multiple cases to avoid mishandling contact.

As per your concern on your bank statement, you should provide a Bank/credit card statement issued in the last 180 days and shows both:

1.your full name or business name 2.business address (if you are a business) or residential address (if you are operating as an individual) It was a pleasure assisting you in this regard, have a nice day ahead!

• Critical Information: The seller is raising an issue regarding on a Seller Identity Verification (Amazon FBA) • PWF followed: Account Settings Account Access New Account Registration Issues • TOOLS/SOP used: Seller Identity Verification FAQ: https://paragon-na.amazon.com/hz/codex/?id=GUID-70B06950-1B12-40E6-9200-B2E94F254CCC&layer=Published/US&locale=en-US In-Person Video Verification FAQ: https://paragon-na.amazon.com/hz/codex?id=GQ744FJW74EX3EGB • Transfer/PAA Reason: N/A • Seller Dissatisfaction: N/A • Andon Reason: Case Review