Reviewing Messages;
MESSAGE TYPE - this tells u the kind of communication being sent about an order. Each message includes a code (like DLC or ASK) and text that explains the situation. these messages help u understand order status,, florist/vendor updates, or customer requests.

DATE - date the message was sent.

TIME - time the message was sent

AGENT - the name of the agent who performed the action.

MESSAGE TEXT - any message from an agent or the florist.

FILLING SHOP - shop code of the shop filling the order.

SHOP NAME - name of the shop sending the message 

ACTIONS - click on the envelope icon to review additional details about the message.