spiels for Create a Delivery Request - Residential A030

-Thank you for calling AmeriGas. My name is Jen, how can I help you today?" AmeriGas America's Propane Company "Good morning, Jen. I would like to place an order for delivery?" -"I'll be happy to process a delivery request for you. May I have your name please?" "Melanie Jackson." -"Thank you, Melanie. May I have either your account number or service address including your zip code to access your account?" -"Yes, my account number is 201123456." "Thank you. Please bear with me a minute while I locate your account."... -"Okay, I have located your account. Can you please verify the name on the account?" "Yes, it's Chad & Melanie Jackson." -"Thank you. Can you please verify the service address including your zip code?" "Yes, my address is 123 Happy Lane, Anytown, ME 12345." -"Thank you, I show a phone number of 123-456-7890, is this a good mobile number for you." "Yes, it is." -"Thank you, and I have an email address of myemail@mail.com. Is this the best email for you?" "Yes." "Great" "I see you have a 500-gallon tank; may I have the current tank percentage?" "My husband says we are at 22%❞ "Thank you. While I am processing your request, I just wanted to mention a great service available at AmeriGas. I see that you typically call in for delivery requests. We have convenient worry-free automatic delivery program to ensure continual, uninterrupted gas flow. We use historical delivery data along with your appliance information to estimate when a delivery is needed and come out when the tank level is 20-30%." "Well that sound-like a great option. I will talk to my husband and call back if we want to upgrade to the automatic delivery program." "Perfect. Melanie, I have your order in the system. Can you verify if there is a clear path to the tank, any locked gates or outdoor pets that the driver may need to know about?" "The path is clear and we don't have a gate but we have a little dog who is out a lot. Can you call me so I know when to bring him inside?" "Absolutely, we have a pre route call system that will send an automated alert the day before the delivery to inform the order is scheduled. Will that work?" "Yes, that would be great." "It really is a great way to inform you of your upcoming delivery. Should we call the phone number you have already provided, 123-456-7890?" "Yes, that is my cell phone number." "Great. Melanie, I have everything noted on your order. You can expect a delivery within 7 days." "Wow that long. What if I run out of gas" "Melanie, I hear your concern but I do want to assure you with a 500-gallon tank at 22% you have approximately 110 gallons of propane left. Based on the information I see in your account, that is about a 30-day supply so you should have plenty of propane to last until we are able to deliver." "Ok thank you that helps to know we have that much." "My pleasure. Melanie, have I effectively answered all of your questions today?" "Yes, Thank you" "You are welcome. Thank you for being a valued AmeriGas customer." "Have a wonderful day."