CLAIM/ASSURANT

Thank for waiting. As per checking here you can process the claim using this link https://mytmoclaim.com or you can contact the Assurant representative to further assist you with this. Here is the phone number 1-866-866-6285.

DEDUCTIBLE

Thank you for waiting. Upon checking here we are not able to add the deductible fee on the bill since it is you will need to settle it with Assurant. You can definitely check with them the options how to paid the deductible. Do you have questions on this?

Assurant Claim: (This link will be use to check the cost of deduction apply on the device upon claiming the Assurant)

https://mytmoclaim.com/deductible/

Note: *Customer's device must have P360 insurance for them to become eligible for the claim. *There's no limit on hardware service *There’s a $5 processing fee for mechanical breakdown claim exchanges through T-Mobile. There’s no processing fee for eligible mechanical breakdown claims handled by the manufacturer. *There's a $29 screen-only repair service fee for eligible smartphones. This applies when and where service is provided through Assurant-authorized repair centers. Otherwise, we'll provide a replacement device and collect the appropriate all other accidental damage service fee/deductible based on device tier. (Depend on the tier level. Tier 1: $10 Tier 2-5: $29 Tier 6: $199) $29 screen-only repair is not applicable to tablets and iPads.

Advantage of having P360:

*IT PROTECT THE CUSTOMERS -Mobile security with ID theft protection -Tech support -AppleCare Services -JUMP! Upgrades

*AND PROTECTS YOUR DEVICE

-Unlimited screen protector replacement -Hardware service coverage -Accidental damage, loss, & theft coverage -$29 screen-only repair for eligible phones -$18/month

For more Device Protection & 360 coverage information, Kindly refer to this C2 link: https://c2.t-mobile.com/device-programs/features-and-eligibility-device-protection