Activation:

QS: then 1

 transfer:   Yes

EQ: Transfer Equipment : Yes

 Reason: T

 SH 1 initiliaze/ refresh
 

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Don't worry, let me do my best to help you out, XXXX.

Kindly do the following steps:

1.To restart your Virgin Media Hub, simply switch it off at the wall socket, wait 30 seconds, and turn it back on.

2. Wait a few minutes for the lights on the front to stabilize—the hub is ready when the power light is solidly lit.

No worries, I'll stay here whilst you try to restart your router, all good?👍

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For a more detailed guide on rebooting or restoring your Virgin Media Hub, you may also check on this link:

https://www.virginmedia.com/help/broadband/reboot-or-reset-hub

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 WHITE:   A solid white light is exactly what you need for normal operation, it means the hub is fully connected and working.

GREEN: The green Wi-Fi symbol (often accompanied by flashing arrows on the bottom) indicates specific wireless activity, alright?


GREEN:  The green Wi-Fi symbol indicates your hub is downloading and applying a software update. (Leave the router alone while this happens!)

A Virgin Media router (Hub) typically takes 5 to 10 minutes to fully restart and reconnect to the internet.


Just to confirm is it working now?

Perfect!😊 In the meantime, is there anything else I can help you with today?