To reboot your Virgin router (Hub), simply unplug the power cable from the wall or the back of the hub, wait 30 to 60 seconds, and plug it back in.


Wait 5 to 10 minutes for the power light on the front to turn solid white, indicating it is fully rebooted, alright?👍

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1.Automated Phone Activation: Call the Virgin Media automated activation line at 0800 953 9500.

2.Account Details: Have your account number and area reference number ready (these can be found on your setup emails or recent bills). Follow the voice prompts to complete the activation.

3.Connect Devices: Once the activation is complete, connect your devices to the Wi-Fi using the password and network name found on the sticker on the bottom of your router