NEW PHONE/THIRD PARTY

We understand the urgency for you to have a working phone. Indeed the promotion required for the offer you saw online requires a new line to get discounted device.

If we plan to keep the existing line and not add up any bill increase for additional line, we can keep it and option to get a new device is thru a new phone order or may consider a third party store if they provide screen replacement though this is an out-of-pocket cost since phone replacement will only work having a protection plan to file a claim.

We can check other ongoing offer we have here, Do you have any phone that you fully owned, which we may trade in just in case?