23NOV23 1. 2A2AHV - 72669714177487 RM BO TKTG // ** REFUNDS RM BO TKTG // ** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG // ** CXLD FLT VN6855 SGNSIN RM BO TKTG // ** FLT IS OPERATED BY PACIFIC AL RM BO TKTG // ** CALLED AL FOR WA FOR OAL RM BO TKTG // ** CID: 45e873d2-49c5-46f2-a500-e972a8e13b29 RM BO TKTG // ** ROUTED TO VM DUE TO LONG QUEUE RM BO TKTG // ** HENCE, SEND EML INSTEAD AT: RM BO TKTG // ** refund-reroute.us@vietnamairlines.com RM BO TKTG // ** ECID: b6b5e2a1-78b8-434c-9675-20d3494e22d6 RM BO TKTG // ** LEAVE RES AS IS | S#171078036 RM BO TKTG // ** QD | NFAT RM BO TKTG // ** AYA | MSH0049091 |23NOV 2. 46ATYT - 72596642004488 RM BO TKTG // ** REFUNDS RM BO TKTG // ** UPON CHECKING IN PREV NOTES RM BO TKTG // ** WAITING FOR AL RESPONSE FOR WA RM BO TKTG // ** CHECKED ADDITIONAL NOTES RM BO TKTG // ** WA VJ891 CXL NO WA PLCMNT ADDED RM BO TKTG // ** HENCE, ADD IT IN WARM, FE & OSI RM BO TKTG // ** TRIED TO PROCESS REFUND RM BO TKTG // ** ERROR:AUTOMATED REFUND DATA NOT PERMITTED RM BO TKTG // ** TRIED TO CALL AL FOR OPTIONS RM BO TKTG // ** WAS ADVSD TO SEND EML TO AL TO THEM RM BO TKTG // ** VIJAYA | INDIA RM BO TKTG // ** CID: 6ad55f5f-ad5b-49f7-83d4-4b48315d870e RM BO TKTG // ** ECID: f2f5048d-d355-4b2f-9c28-a36c511c9f8b RM BO TKTG // ** LEAVE RES AS IS | S#171061191 RM BO TKTG // ** QD | NFAT RM BO TKTG // ** AYA | MSH0049091 |23NOV 3. 37YRBH - 72647445754818 RM BO TKTG // ** REFUNDS RM BO TKTG // ** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG // ** CXLD FLT AS 586 / AS4511 RM BO TKTG // ** CHECKED HT 29331 RM BO TKTG // ** WA WITNCF PLCMNT WARM, FE AND OSI RM BO TKTG // ** PROCEED WITH REF PROCESS RM BO TKTG // ** UPON CHECKING, ALL OF THE TKT IS IN EXCH STATUS RM BO TKTG // ** CALLED AL TO CONFIRM THE TKT STATUS OF THE PAX RM BO TKTG // ** CID: 4a10d59d-c157-45f7-ba96-762d2c5fc5dc RM BO TKTG // ** JAIME | LZ | BOIZE RM BO TKTG // ** NEW TKT NUMBERS OF THE PAX'S RM BO TKTG // ** 027-2353133857 - NICOLE RM BO TKTG // ** 027-2353133858 - LISA RM BO TKTG // ** 027-2353133859 - SADIE RM BO TKTG // ** HENCE, PREV DONE BY AL RM BO TKTG // ** NO FURTHER ACTION NEEDED RM BO TKTG // ** QR | S#171077398 RM BO TKTG // ** AYA | MSH0049091 |23NOV 4. 2LG26B - 72569443593654 RM BO TKTG // ** REFUNDS RM BO TKTG // ** CHECKED PREV NOTES RM BO TKTG // ** AS PER CHECKING, RQSTD RM BO TKTG // ** ACM FROM AL RM BO TKTG // ** ACM PROVIDED FROM AL RM BO TKTG // ** TKT IS ALRDY IN S STATUS RM BO TKTG // ** HENCE, LEAVE RES AS IS RM BO TKTG // ** NO FURTHER ACTION NEEDED RM BO TKTG // ** PREV DONE BY AL RM BO TKTG // ** QR | S#171062635 RM BO TKTG // ** AYA | MSH0049091 |23NOV 5. 4YA82J - 72655352798032 RM BO TKTG // ** REFUNDS RM BO TKTG // ** CHECKED PREV NOTES RM BO TKTG // ** STILL WAITING FOR AL RESPONSE FOR WA RM BO TKTG // ** CHECKED VNNEXT RM BO TKTG // ** STILL NO AL RESPONSE RM BO TKTG // ** HENCE, SENT FLW UP EML RM BO TKTG // ** ECID: e50f1b72-0c53-4e3d-9883-1da398f58634 RM BO TKTG // ** LEAVE RES AS IS | S#171062967 RM BO TKTG // ** QD | NFAT RM BO TKTG // ** AYA | MSH0049091 |23NOV 6. 3B2SC7 - 72684986511084 RM BO TKTG // ** REFUNDS RM BO TKTG // ** CHECKED PREV NOTES RM BO TKTG // ** CCI TO CXLD FLTS | VOL. REFUND RM BO TKTG // ** AS PER GCO 80000KRW=62.00USD PE RM BO TKTG // ** PROCEED WITH REF PROCESS RM BO TKTG // ** TKT079-8023367581 | SAC- 079NZ53U4T6SD | REFAMT395.80 RM BO TKTG // ** TKT079-8023367580 | SAC- 079NZ5D0WALJW | REFAMT395.80 RM BO TKTG // ** TTLREFAMT 791.60 | SENT RFND EML RM BO TKTG // ** QR | NFAT | S#171063985 RM BO TKTG // ** AYA | MSH0049091 |23NOV 7. 3FUD4Q - 72599612795276 RM BO TKTG // ** REFUNDS RM BO TKTG // ** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG // ** CXLD FLT ACAMEX AM305 RM BO TKTG // ** CHECKED HT 29331 NO POL ADDED FOR OA RM BO TKTG // ** CALLED AL FOR WA TO USE RM BO TKTG // ** CANNOT PROVIDE WA RM BO TKTG // ** HENCE, SENT EMAIL AT: etrefunds.delta@delta.com RM BO TKTG // ** ECID: 8c5ffb0a-2731-4f1a-855d-b929a22b7a1c RM BO TKTG // ** LEAVE RES AS IS | S#171065236 RM BO TKTG // ** QD | NFAT RM BO TKTG // ** AYA | MSH0049091 |23NOV 8. 2XW235 - 72684159890067 RM BO TKTG // ** REFUNDS RM BO TKTG // ** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG // ** CXLD FLT X13496 JBQCTG RM BO TKTG // ** CHECKED HT 29331 RM BO TKTG // ** AS PER POL SEND EML FIRST TO:service@hahnair.com RM BO TKTG // ** IF THE PAX IS ELIG. FOR REFUND RM BO TKTG // ** ECID: 8c067c26-885c-4e82-b17f-1fdf6b79486c RM BO TKTG // ** LEAVE RES AS IS | S#171065805 RM BO TKTG // ** QD | NFAT RM BO TKTG // ** AYA | MSH0049091 |23NOV 9. 4KOYLI - 72531907953606 RM BO TKTG // ** REFUNDS RM BO TKTG // ** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG // ** CHECKED HT 29331 FOR AC POL RM BO TKTG // ** CALLED AL FOR PARTIAL REF COMPUTATION RM BO TKTG // ** UPON CHECKING, THERE WAS A RE-PRO OF 1 RM BO TKTG // ** PAX ISN'T ELIGIBLE FOR REFUND RM BO TKTG // ** AURORA | TORONTO RM BO TKTG // ** CID: 17e12b6e-a6aa-4ec0-9779-9e78520e3792 RM BO TKTG // ** CALLED PAX TO PROVIDE OPTIONS RM BO TKTG // ** ROUTED TO VM | SENT REFUND APOLOGY EML INSTEAD RM BO TKTG // ** ECID: 3cdcf154-dcb4-4bc1-b040-bf3f499fa88a RM BO TKTG // ** LEAVE RES AS IS | S#171070736 RM BO TKTG // ** QR | NFAT RM BO TKTG // ** AYA | MSH0049091 |23NOV 10. 39RW7G - 72661016555001 RM BO TKTG // ** REFUNDS RM BO TKTG // ** CXLD FLT ME1262 RM BO TKTG // ** NO POL ADDED IN RUNWAY RM BO TKTG // ** CALLED AL FOR WA | OUTSIDE CALLING HOURS RM BO TKTG // ** SEND EML INSTEAD AT: callcenter@mea.com.lb RM BO TKTG // ** ECID: 23fd00eb-9b0e-4085-a5cf-546ae29605cf RM BO TKTG // ** LEAVE RES AS IS | S#171072803 RM BO TKTG // ** QD | NFAT RM BO TKTG // ** AYA | MSH0049091 |23NOV 11. 3XLCLD - 72664039292005 RM BO TKTG // ** REFUNDS RM BO TKTG // ** CXLD FLTS GF 973 RM BO TKTG // ** NO POL IN RUNWAY RM BO TKTG // ** CALLED AL FOR WA 1 888 3594853 RM BO TKTG // ** BAHRAIN | AMIRA RM BO TKTG // ** CID: 5b18d926-8922-4b49-bff0-b43e5280c8df RM BO TKTG // ** CANNOT PROVIDE WA SENT EML INSTEAD AT: RM BO TKTG // ** help.desk@gulfair.com RM BO TKTG // ** ECID: dd79f756-7f87-4d4d-a4e6-4d40ea32c6f0 RM BO TKTG // ** LEAVE RES AS IS | S#171074248 RM BO TKTG // ** QD | NFAT RM BO TKTG // ** AYA | MSH0049091 |23NOV 12. 2PCQHU - 72658621183630 RM BO TKTG // ** REFUNDS RM BO TKTG // ** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG // ** KE 424 GUMICN RM BO TKTG // ** CALLED AL FOR WA TO USE RM BO TKTG // ** CID: a8e5881c-3cb6-48a0-acf9-84e3dbfc465f RM BO TKTG // ** CERES | MALAYSIA RM BO TKTG // ** CANNOT PROVIDE WA ADVSD TO SEND EML RM BO TKTG // ** AT: salessupport.us@koreanair.com RM BO TKTG // ** ECID: 3adc173c-ec0f-41b2-8c5b-31d730345eb4 RM BO TKTG // ** LEAVE RES AS IS | S#171075656 RM BO TKTG // **QD | NFAT RM BO TKTG // ** AYA | MSH0049091 |23NOV 13. 4UJPYK - 72700081987867 RM BO TKTG // ** REFUNDS RM BO TKTG // ** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG // ** CXLD FLT H11111 JTRATH RM BO TKTG // ** CHECKED HT 29331 RM BO TKTG // ** AS PER POL, NEED TO SEND AN EML AT: RM BO TKTG // ** service@hahnair.com AS THEY WILL NEED TO RM BO TKTG // ** CHECK IF THE PAX IS ELIG. FOR REFUND RM BO TKTG // ** ECID: a5741f4d-0305-4398-8a99-bb34d532162d RM BO TKTG // ** LEAVE RES AS IS | S#171078730 RM BO TKTG // ** QD | NFAT RM BO TKTG // ** AYA | MSH0049091 |23NOV 14. 2XW235 - 72684159890067 RM BO TKTG // ** REFUNDS RM BO TKTG // ** CHECKED PREV NOTES RM BO TKTG // ** WAITING FOR AL RESPONSE FOR WA RM BO TKTG // ** AL RESPONDED WITH WA AND PLCMNT RM BO TKTG // ** WA ZD545344 | ENDO BOX RM BO TKTG // ** PROCEED WITH REF PROCESS RM BO TKTG // ** TKT169-8023982665 | SAC- 169NZ58FIX2RT | REFAMT450.40 RM BO TKTG // ** TKT169-8023982664 | SAC- 169NZ58FIX2RS | REFAMT450.40 RM BO TKTG // ** TTLREFAMT 900.80 | SENT RFND EML RM BO TKTG // ** QR | NFAT | S#171080676 RM BO TKTG // ** AYA | MSH0049091 |23NOV ******************************************************** 4. 4EC3DH - 72625466902409 - ORBITZ RM BO TKTG // ** REFUNDS RM BO TKTG // ** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG // ** CXLD FLTS DL 439 / DL 2412 RM BO TKTG // ** IVER | NO AGENT SINE | ALBANIA RM BO TKTG // **CID: 1b394e3f-5a39-4231-9f31-e7a3a3818355 RM BO TKTG // ** ITA FARE/SKCH WW 2022/2023 RESTRICTIONS & ENDORSEMENT BOX RM BO TKTG // ** AL ADDED ADDTNL DCMNTN AS WELL IN LINE 29-30 RM BO TKTG // ** PROCEED WITH REF PROCESS | FOP CHECK RM BO TKTG // ** TKT055-8013571412-13 | SAC- 055NYSLMKA4IC RM BO TKTG // ** TKT055-8013571414-15 | SAC- 055NYSLMKA4IE RM BO TKTG // ** TKT055-8013571416-17 | SAC- 055NYSLMKA4IG RM BO TKTG // ** TKT055-8013571418-19 | SAC- 055NYSLMKA4II RM BO TKTG // ** TKT055-8013571410-11 | SAC- 055NYSLMKA4IA RM BO TKTG // ** PROCESSED REF IN VOYAGER RM BO TKTG // ** SENT EML TO PAX WITH THE AMOUNT SHOWS IN VOYA RM BO TKTG // ** TTLREFAMT 4989.60 | SENT RFND EML RM BO TKTG // ** QR | NFAT | S#170973056 RM BO TKTG // ** AYA | MSH0049091 | 22NOV23 3. 2YU8XV - 72633041367657 RM BO TKTG // ** REFUNDS RM BO TKTG // ** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG // ** CXLD FLT CXMATL DL 1873 ATLDAL DL 1666 RM BO TKTG // ** CHECKED HT 29331 FOR WA RM BO TKTG // ** WA DL REFUNDED PER UNACCEPTABLE SCHEDULE CHANGE/27APR24 RM BO TKTG // ** PLCMNT OSI FIELD RM BO TKTG // ** PROCEED IN REF PROCESS RM BO TKTG // ** TKT006-8015014392 | SAC-0060290183239 | REFAMT922.57 RM BO TKTG // ** TKT006-8015014391 | SAC-0060290094506 | REFAMT922.57 RM BO TKTG // ** TTLREFAMT1,845.14 | SENT RFND EML RM BO TKTG // ** QR | NFAT | S#170967241 RM BO TKTG // ** AYA | MSH0049091 | 22NOV23 2. 4YA82J - 72655352798032 RM BO TKTG // ** REFUNDS RM BO TKTG // ** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG // ** CXLD FLT JFKTLV VS 3954 RM BO TKTG // ** FLT IS OPERATED BY DL RM BO TKTG // ** CALLED AL TO ASK IF PAX IS STILL ELIG. FOR REFUND RM BO TKTG // ** CID: c946af57-44ed-4536-a60a-7fc63b6e897f RM BO TKTG // ** UPON CHECKING, PAX IS ELIG. FOR REFUND RM BO TKTG // ** HOWEVER, THE WA IS PROVIDED BY DL RM BO TKTG // ** AGENT PROVIDED PN TO CALL FOR WA REQUEST RM BO TKTG // ** 1-866-325-7723 RM BO TKTG // ** FATAI | NO AGENT SINE | SWANSEA RM BO TKTG // ** TRIED TO CALL THE AL BUT WAS KEPT ON DISCONNECTED RM BO TKTG // ** SENT EMAIL INSTEAD AT: Sales.support@fly.virgin.com RM BO TKTG // ** ECID: e091fcc8-12fb-46e2-9a0e-7700ba59073f RM BO TKTG // ** LEAVE RES AS IS | S#170964679 RM BO TKTG // ** QD | NFAT RM BO TKTG // ** AYA | MSH0049091 | 22NOV23 22NOV 1. 3RH9BC - 72549219147425 RM BO TKTG // ** REFUNDS RM BO TKTG // ** AS PER CHECKING IN PREV NOTES RM BO TKTG // ** WAITING FOR AL RESPONSE FOR WA RM BO TKTG // ** CHECKED EMAIL AGAIN, STILL NO AL RESPONSE RM BO TKTG // ** SENT FOLLOW UP EMAIL TO AL RM BO TKTG // ** ECID: 06909b0c-d1f2-46bf-84d8-90a382f87766 RM BO TKTG // ** LEAVE RES AS IS RM BO TKTG // ** QD | NFAT | S#170959922 RM BO TKTG // ** AYA | MSH0049091 | 22NOV23 5. 2YGDCR - 72684202966223 RM BO TKTG // ** REFUNDS RM BO TKTG // ** AS PER CHECKING IN PREV NOTES RM BO TKTG // ** PAX'S TKT WAS ALRDY TAGGED AS EXCHNGD RM BO TKTG // ** CHECKED TKT IS ALREADY IN EXCHANGED RM BO TKTG // ** AND IN AL CONTROL RM BO TKTG // ** CHECKED HT 40514 AND SENT EML TO PAX RM BO TKTG // ** TO CTC AL DIRECTLY RM BO TKTG // ** ECID: 1b0e4579-ad98-4272-b881-04b71f01314d RM BO TKTG // ** LEAVE RES AS IS | S#170975972 RM BO TKTG // ** QR | NFAT RM BO TKTG // ** AYA | MSH0049091 | 22NOV23 6. 3RH9BC - 72549219147425 RM BO TKTG // ** REFUNDS RM BO TKTG // ** AS PER CHECKING IN PREV NOTES RM BO TKTG // ** WAITING FOR AL RESPONSE FOR WA RM BO TKTG // ** CHECKED EML IN VNEXT RM BO TKTG // ** AL RESPONDED WITH WA TO USE RM BO TKTG // ** WA SKCHGAZ807CN RM BO TKTG // ** NO PLCMNT ADDED THEREFORE, ADD IT IN FE,WARM RM BO TKTG // ** PROCEED WITH REF PROCESS RM BO TKTG // ** TKT044-7930770708 | SAC-C0441FTIBBHBMN RM BO TKTG // ** REFAMT 968.42 | SENT RFND EML RM BO TKTG // ** QR | NFAT | S#170974140 RM BO TKTG // ** AYA | MSH0049091 | 22NOV23 7. 4JJEFB - 72543512275038 RM BO TKTG // ** REFUNDS RM BO TKTG // ** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG // ** CHECKED PREV NOTES RM BO TKTG // ** AS PER CHECKING IN PREV NOTES RM BO TKTG // ** PAX ALRDY COORDINATED WITH AL RM BO TKTG // ** TKT IS ALRDY EXCHANGED AND IN AL CONTROL RM BO TKTG // ** NEW TKT NUMBERS PROVIDED AS WELL RM BO TKTG // ** HENCE, NO FURTHER ACTION NEEDED RM BO TKTG // ** LEAVE RES AS IS | S#170995772 RM BO TKTG // ** QR | NFAT RM BO TKTG // ** AYA | MSH0049091 | 22NOV23 8. 3SDQSP- 72677070861871 RM BO TKTG // ** REFUNDS RM BO TKTG // ** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG // ** CXLD FLT MF 8652 HKGFOC RM BO TKTG // ** CHECKED HT NO POL ADDED RM BO TKTG // ** TRIED TO CALL AL | OFF CALLING HOURS RM BO TKTG // ** SENT EML INSTEAD AT:LAX@xiamenair.com RM BO TKTG // ** ECID: 0b6000b8-44ce-4963-b7d8-bdd86dea58be RM BO TKTG // ** LEAVE RES AS IS | S#170978979 RM BO TKTG // ** QD | NFAT RM BO TKTG // ** AYA | MSH0049091 | 22NOV23 9. 4IM59U - 72523531441206 RM BO TKTG // ** REFUNDS RM BO TKTG // ** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG // ** UPON CHECKING IN PREV NOTES RM BO TKTG // ** STILL NO RESPONSE FROM AL RM BO TKTG // ** CHECKED VNEXT THERE WAS AN AL RESPONSE RM BO TKTG // ** THERE WAS AN ATTACHMENT BUT RM BO TKTG // ** IT CANNOT BE SEEN RM BO TKTG // ** TRIED TO USE OTHER BROWSER TO OPEN RM BO TKTG // ** STILL, THE IMAGE CANNOT BE SEEN RM BO TKTG // ** AS IT IS PIXELATED THEREFORE, RM BO TKTG // ** SENT REPLY TO AL IF THEY CAN PROVIDE WA RM BO TKTG // ** WITHOUT ADDING AN ATTACHMENT RM BO TKTG // ** ECID: 1b62d995-431b-4fbf-a180-8a9dd70f8607 RM BO TKTG // ** LEAVE RES AS IS | S#170999181 RM BO TKTG // ** QD | NFAT RM BO TKTG // ** AYA | MSH0049091 | 22NOV23 10. 4QQS34 - 72654385464613 RM BO TKTG // ** REFUNDS RM BO TKTG // ** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG // ** CXLD FLTS ORD-TLV RM BO TKTG // ** GEORGIA | MILTAH RM BO TKTG // ** CID: f9f6b62f-39d1-4091-838e-dee58ce35bc7 RM BO TKTG // ** ADVSD TO SEND EML INSTEAD CAUSE CANNOT PROVIDE WA RM BO TKTG // ** AT: NYCTERJ@RJ.COM RM BO TKTG // ** ECID: 15aa8d84-af10-46be-be8a-139d718802f8 RM BO TKTG // ** LEAVE RES AS IS | S#170995190 RM BO TKTG // ** QD | NFAT RM BO TKTG // ** AYA | MSH0049091 | 22NOV23 11. 2QJ3T8 - 72658803655860 RM BO TKTG // ** REFUNDS RM BO TKTG // ** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG // ** CXLD FLTS AC1811 / AC840 / AC9255 RM BO TKTG // ** CHECKED HT 29331 RM BO TKTG // ** WA SKCHG AC1811/22JAN24 CNXOAL RM BO TKTG // ** PLCMNT WAIVER CODE BOX RM BO TKTG // ** PROCEED WITH REF PROCESS RM BO TKTG // ** TKT220-8019552984 | SAC- 220NYTHSC19LK RM BO TKTG // ** REFAMT 997.20 | SENT RFND EML RM BO TKTG // ** QR | NFAT | S#170982489 RM BO TKTG // ** AYA | MSH0049091 | 22NOV23 12. 2ZIRCY RM BO TKTG // ** REFUNDS RM BO TKTG // ** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG // ** CXLD FLTS IB 4822 LHRLAX RM BO TKTG // ** CHECKED VNEXT RM BO TKTG // ** THERE WAS A REPLY FROM AL WITH WA TO BE USED RM BO TKTG // ** WA IB4822 PLCMNT WAIVER CODE BOX RM BO TKTG // ** PROCEED WITH REF PROCESS RM BO TKTG // ** TKT075-8024032116|SAC-07512195276895|REFAMT867.60 RM BO TKTG // ** TKT075-8024032115|SAC-07512192917644|REFAMT867.60 RM BO TKTG // ** TTLREFAMT1735.20 | SENT RFND EML RM BO TKTG // ** QR | NFAT | S#170996517 RM BO TKTG // ** AYA | MSH0049091 | 22NOV23 13. 4IM59U - 72523531441206 RM BO TKTG // ** REFUNDS RM BO TKTG // ** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG // ** UPON CHECKING IN PREV NOTES RM BO TKTG // ** STILL NO RESPONSE FROM AL RM BO TKTG // ** CHECKED VNEXT THERE WAS AN AL RESPONSE RM BO TKTG // ** THERE WAS AN ATTACHMENT BUT IT CANNOT BE SEEN RM BO TKTG // ** TRIED TO USE OTHER BROWSER TO OPEN RM BO TKTG // ** STILL, THE IMAGE CANNOT BE SEEN AS IT IS PIXELATED RM BO TKTG // ** THEREFORE, SENT REPLY TO AL IF THEY CAN PROVIDE WA RM BO TKTG // ** WITHOUT ADDING AN ATTACHMENT RM BO TKTG // ** ECID: 1b62d995-431b-4fbf-a180-8a9dd70f8607 RM BO TKTG // ** LEAVE RES AS IS | S#170999181 RM BO TKTG // ** QD | NFAT RM BO TKTG // ** AYA | MSH0049091 | 22NOV23 14. 3UVJ7J - 72636903191899 RM BO TKTG // ** REFUNDS RM BO TKTG // ** CHECKED PREV NOTES RM BO TKTG // ** UPON CHECKING, REFUND IS ALREADY PROCESEED RM BO TKTG // ** THEREFORE, NO FURTHER ACTION NEEDED RM BO TKTG // ** LEAVE RES AS IS | RM BO TKTG // ** PREV DONE BY CAT | S#171000257 RM BO TKTG // ** QR | NFAT RM BO TKTG // ** AYA | MSH0049091 | 22NOV23 15. 3UKFR5 - 72696602336288 RM BO TKTG // ** REFUNDS RM BO TKTG // ** CHECKED PREV NOTES RM BO TKTG // ** AS PER CHECKING, NO WA NEEDED RM BO TKTG // ** PAX IS ELIG. FOR REFUND RM BO TKTG // ** HENCE, PROCEED WITH REF PROCESS RM BO TKTG // ** ANY LIABILITY WILL BE TAGGED TO GCO RM BO TKTG // ** TKT057-8026726003-04 | SAC- 057NYSZEXC6SZ RM BO TKTG // ** REFAMT 3425.80 | SENT RFND EML RM BO TKTG // ** QR | NFAT | S#171002777 RM BO TKTG // ** AYA | MSH0049091 | 22NOV23 16. 3SDQSP - 72677070861871 RM BO TKTG // ** REFUNDS RM BO TKTG // ** AS PER CHECKING IN PREV NOTES RM BO TKTG // ** WAITING FOR AL RESPONSE RM BO TKTG // ** FOR WA AND PLCMNT RM BO TKTG // ** CHECKED FOR AL RESPONSE RM BO TKTG // ** WA LAXHB2311069 PLCMNT WAIVER CODE BOX RM BO TKTG // ** PROCEED WITH REF PROCESS RM BO TKTG // ** TKT731-8022503190 | SAC- 7313112053134 | REFAMT104.20 RM BO TKTG // ** TKT731-8022503191 | SAC- 7313112053304 | REFAMT104.20 RM BO TKTG // ** TTLREFAMT 208.40 | SENT RFND EML RM BO TKTG // ** QR | NFAT RM BO TKTG // ** AYA | MSH0049091 | 22NOV23 17. 3NX68L - 72676472583662 RM BO TKTG // ** REFUNDS RM BO TKTG // ** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG // ** CXLD FLTS VS 194 / VS 193 RM BO TKTG // ** WA OSI VS REFUND DUE TO VS SCHED CHG RM BO TKTG // ** PLCMNT OSI FIELD RM BO TKTG // ** TKT932-8022485938 | SAC-9320127123922 RM BO TKTG // ** REFAMT 686.20 | SENT RFND EML RM BO TKTG // ** QR | NFAT | S#171004549 RM BO TKTG // ** AYA | MSH0049091 | 22NOV23 4. 4EC3DH - 72625466902409 - ORBITZ RM BO TKTG // ** REFUNDS RM BO TKTG // ** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG // ** CXLD FLTS DL 439 / DL 2412 RM BO TKTG // ** IVER | NO AGENT SINE | ALBANIA RM BO TKTG // **CID: 1b394e3f-5a39-4231-9f31-e7a3a3818355 RM BO TKTG // ** ITA FARE/SKCH WW 2022/2023 RESTRICTIONS & ENDORSEMENT BOX RM BO TKTG // ** PROCEED WITH REF PROCESS | FOP CHECK RM BO TKTG // ** TKT055-8013571412-13 | SAC- 055NYSLMKA4IC RM BO TKTG // ** TKT055-8013571414-15 | SAC- 055NYSLMKA4IE RM BO TKTG // ** TKT055-8013571416-17 | SAC- 055NYSLMKA4IG RM BO TKTG // ** TKT055-8013571418-19 | SAC- 055NYSLMKA4II RM BO TKTG // ** TKT055-8013571410-11 | SAC- 055NYSLMKA4IA RM BO TKTG // ** PROCESSED REF IN VOYAGER RM BO TKTG // ** SENT EML TO PAX WITH THE AMOUNT SHOWS IN VOYA RM BO TKTG // ** TTLREFAMT 4989.60 | SENT RFND EML RM BO TKTG // ** QR | NFAT | S#170973056 RM BO TKTG // ** AYA | MSH0049091 | 22NOV23 3. 2YU8XV - 72633041367657 RM BO TKTG // ** REFUNDS RM BO TKTG // ** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG // ** CXLD FLT CXMATL DL 1873 ATLDAL DL 1666 RM BO TKTG // ** CHECKED HT 29331 FOR WA RM BO TKTG // ** WA DL REFUNDED PER UNACCEPTABLE SCHEDULE CHANGE/27APR24 RM BO TKTG // ** PLCMNT OSI FIELD RM BO TKTG // ** PROCEED IN REF PROCESS RM BO TKTG // ** TKT006-8015014392 | SAC-0060290183239 | REFAMT922.57 RM BO TKTG // ** TKT006-8015014391 | SAC-0060290094506 | REFAMT922.57 RM BO TKTG // ** TTLREFAMT1,845.14 | SENT RFND EML RM BO TKTG // ** QR | NFAT | S#170967241 RM BO TKTG // ** AYA | MSH0049091 | 22NOV23 2. 4YA82J - 72655352798032 RM BO TKTG // ** REFUNDS RM BO TKTG // ** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG // ** CXLD FLT JFKTLV VS 3954 RM BO TKTG // ** FLT IS OPERATED BY DL RM BO TKTG // ** CALLED AL TO ASK IF PAX IS STILL ELIG. FOR REFUND RM BO TKTG // ** CID: c946af57-44ed-4536-a60a-7fc63b6e897f RM BO TKTG // ** UPON CHECKING, PAX IS ELIG. FOR REFUND RM BO TKTG // ** HOWEVER, THE WA IS PROVIDED BY DL RM BO TKTG // ** AGENT PROVIDED PN TO CALL FOR WA REQUEST RM BO TKTG // ** 1-866-325-7723 RM BO TKTG // ** FATAI | NO AGENT SINE | SWANSEA RM BO TKTG // ** TRIED TO CALL THE AL BUT WAS KEPT ON DISCONNECTED RM BO TKTG // ** SENT EMAIL INSTEAD AT: Sales.support@fly.virgin.com RM BO TKTG // ** ECID: e091fcc8-12fb-46e2-9a0e-7700ba59073f RM BO TKTG // ** LEAVE RES AS IS | S#170964679 RM BO TKTG // ** QD | NFAT RM BO TKTG // ** AYA | MSH0049091 | 22NOV23 22NOV 1. 3RH9BC - 72549219147425 RM BO TKTG // ** REFUNDS RM BO TKTG // ** AS PER CHECKING IN PREV NOTES RM BO TKTG // ** WAITING FOR AL RESPONSE FOR WA RM BO TKTG // ** CHECKED EMAIL AGAIN, STILL NO AL RESPONSE RM BO TKTG // ** SENT FOLLOW UP EMAIL TO AL RM BO TKTG // ** ECID: 06909b0c-d1f2-46bf-84d8-90a382f87766 RM BO TKTG // ** LEAVE RES AS IS RM BO TKTG // ** QD | NFAT | S#170959922 RM BO TKTG // ** AYA | MSH0049091 | 22NOV23 ********************************************************* 21. 23C5TR RM BO TKTG // ** REFUNDS RM BO TKTG // ** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG // ** CXLD FLT UA 1905 AUSSFO RM BO TKTG // ** CHECKED HT 29331 RM BO TKTG // ** WA OSI UASKEDCHG RM BO TKTG // ** PROCEED WITH REF PROCESS RM BO TKTG // ** TKT016-8016756878 | SAC- 790UA42462044 | REFAMT337.81 RM BO TKTG // ** TKT016-8016756879 | SAC- 790UA42463116 | REFAMT337.81 RM BO TKTG // ** TTLREFAMT 675.62 | SENT RFND EML RM BO TKTG // **QR | NFAT | S#170905762 RM BO TKTG // ** AYA | MSH0049091 | 21NOV23 20. 287LYA RM BO TKTG // ** REFUNDS RM BO TKTG // ** CXLD FLT AF 962 CDGTLV RM BO TKTG // ** AS PER CHECKING IN PREV NOTES RM BO TKTG // ** NO WAIVER REQUIRED AS PER HT 29331 RM BO TKTG // ** PROVIDED TTLREFAMT 2170.73USD RM BO TKTG // ** HENCE, PROCEED WITH REF PROCESS RM BO TKTG // ** ANY LIABILITY WILL BE TAGGED TO PREV AGENT RM BO TKTG // ** TKT057-8014399013-14 | SAC- 057NYG80JTGYT RM BO TKTG // ** REFAMT 2170.37 | SENT REFND EML RM BO TKTG // ** QR | NFAT | S#170904822 RM BO TKTG // ** AYA | MSH0049091 | 21NOV23 19. 3RH9BC RM BO TKTG // ** REFUNDS RM BO TKTG // ** CXLD FLTS TLVFCO AX 815/807 RM BO TKTG // ** AS PER CHECKING IN PREV NOTES RM BO TKTG // ** WAITING FOR AL RESPONSE FOR WA TO USE RM BO TKTG // ** AS PER AL RESPONSE, FLTS SHOULD BE DELETED FIRST RM BO TKTG // ** THEN REQ REFUND WAIVER AT: SalesSupport@aerolineas.com.ar. RM BO TKTG // ** HENCE, WILL DELETE THE ITIN AND SEND EML RM BO TKTG // ** ECID: d9a7c1b5-094e-4167-8dc0-84b5f032e5b7 RM BO TKTG // ** QD | NFAT | S#170903950 RM BO TKTG // ** AYA | MSH0049091 | 21NOV23 18. 4DDDJI RM BO TKTG // ** REFUNDS RM BO TKTG // ** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG // ** CXLD FLT SV 042 LAXJED RM BO TKTG // ** UPON CHECKING IN VNEXT RM BO TKTG // ** THERE WAS A REPLY FROM AL WITH WA AND PLCMNT RM BO TKTG // ** RFSCSV641/04DEC/JEDBEY RM BO TKTG // ** PROCEED WITH REF PROCESS RM BO TKTG // ** TKT065-8010916683 | SAC- 065NYFGG7ALOR RM BO TKTG // ** REFAMT 457.56 | SENT RFND EML RM BO TKTG // ** QR | NFAT | S#170903129 RM BO TKTG // ** AYA | MSH0049091 | 21NOV23 17. 3UAO85 RM BO TKTG // ** REFUNDS RM BO TKTG // ** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG // ** CHECKED THE HT 41232 RM BO TKTG // ** ISSUANCE DATE IS BEYOND THE POLICY RM BO TKTG // ** CALLED AL IF WE CAN STILL PROCEED WITH REF RM BO TKTG // ** UPON CHECKING, WE CAN STILL REQ REFUND RM BO TKTG // ** WA INVOL REFUND PLCMNT ENDORSEMENT RM BO TKTG // ** AGENT WILL ADD IT IN SSR FOR ADDNTL DOCUMNTN RM BO TKTG // ** CHARLES CP | DELHI, INDIA RM BO TKTG // ** CID: 741ebcc4-92eb-4692-b8e3-0505afd5e6f8 RM BO TKTG // ** PROCEED WITH REF PROCESS RM BO TKTG // ** TKT 125-8026715614-15 | SAC- 125NYFL1UFXLQ | REFAMT850.72 RM BO TKTG // ** TKT 125-8026715612-13 | SAC- 125NYFL1UFXLO | REFAMT850.72 RM BO TKTG // ** TTLREFAMT 1701.44 | SENT REFND EML RM BO TKTG // ** QR | NFAT | S#170899363 RM BO TKTG // ** AYA | MSH0049091 | 21NOV23 16. 3KSCW5 RM BO TKTG // ** REFUNDS RM BO TKTG // ** AS PER CHECKING IN PREV NOTES RM BO TKTG // ** PAX RQSTD TO CXL THE RES DUE TO RM BO TKTG // ** MEDICAL REASONS RM BO TKTG // ** CHECKED HT 16901 RM BO TKTG // ** SENT EML TO PAX RM BO TKTG // ** REGARDING THE DOCUMNTS NEEDED BY THE AL RM BO TKTG // ** ECID: 3e02d58c-58ab-4bac-8151-8b1d8753bd40 RM BO TKTG // ** LEAVE RES AS IS RM BO TKTG // ** WRONG QUEUE GOT IT IN REFUNDS-FULL RM BO TKTG // ** IT SHOULD BE REFUNDS-ECR RM BO TKTG // ** QD | NFAT | S#170895777 RM BO TKTG // ** AYA | MSH0049091 | 21NOV23 15. 4JRJWV RM BO TKTG // ** TICKET REJECT RM BO TKTG // ** FLTS IS IN UC STATUS RM BO TKTG // ** NO RMRKS ADDED RM BO TKTG // ** TRIED TO RE-SELL-IN THE FLTS | NO AVAIL RM BO TKTG // ** MOVED TO THE NEXT COS RM BO TKTG // ** CHECKED VOYA FOR ADDITIONAL INFO RM BO TKTG // ** UPON CHCKING, CCI TO CXL THE FLTS RM BO TKTG // ** PENDING PAYMENT WILL FALL OFF WITHIN RM BO TKTG // ** 3 TO 5 BUSINESS DAYS AS PER ADVSD RM BO TKTG // ** HENCE, NO FURTHER ACTION NEEDED RM BO TKTG // ** QR | NFAT | S#170884950 RM BO TKTG // ** AYA | MSH0049091 | 21NOV23 14. 4F66FE RM BO TKTG // ** TICKET REJECT RM BO TKTG // ** NO ACTIVE ITIN RM BO TKTG // ** AS PER CHECKING IN LATEST NOTES RM BO TKTG // ** THERE WAS A DISCREPANCY FOR INF TKT RM BO TKTG // ** THEREFORE, PAX DECIDED TO CXL THIS TKT RM BO TKTG // ** AND THEY WILL REBOOK ONLINE RM BO TKTG // ** PREV AGENT VOIDED THE TKT RM BO TKTG // ** HENCE, NO FURTHER ACTION NEEDED RM BO TKTG // ** QR | S#170879454 RM BO TKTG // ** AYA | MSH0049091 | 21NOV23 13. 3EVVU2 RM BO TKTG // ** REFUNDS RM BO TKTG // ** CHECKED PREV NOTES RM BO TKTG // ** AS CHECKED, PREV AGENT REACHED OUT AL RM BO TKTG // ** FOR BASE FARE USED AND TAX USED TO PROCEED RM BO TKTG // ** WITH PARTIAL REF RM BO TKTG // ** CHECKED AL RESPONSE STILL NO AL RESPONSE RM BO TKTG // ** HENCE, LEAVE RES AS IS RM BO TKTG // ** RECEIVED SAME DAY RM BO TKTG // ** QD | NFAT | S#170878765 RM BO TKTG // ** AYA | MSH0049091 | 21NOV23 12. 3TXHGX RM BO TKTG // ** REFUNDS RM BO TKTG // ** CXLD FLTS JU 877 CAI BEG RM BO TKTG // ** UPON CHECKING IN PREV NOTES RM BO TKTG // ** WAITING FOR AL RESPONSE FOR WA RM BO TKTG // ** CHECKED AL RESPONSE RM BO TKTG // ** WA JUWVR RM BO TKTG // ** PLCMNT ARC waiver box RM BO TKTG // ** ADDNTL NOTE ADDED THAT YR IS NON-REF FOR VOL. RM BO TKTG // ** REFUND PERMITTED FOR ASC ONLY RM BO TKTG // ** PROCEED WITN REF PROCESS RM BO TKTG // ** TKT115-8026708817 | SAC-C11511AWBAHBMN RM BO TKTG // ** REFAMT 314.68 | SENT RFND EML RM BO TKTG // ** QR | NFAT | S#170877901 RM BO TKTG // ** AYA | MSH0049091 | 21NOV23 11. 3J79WD RM BO TKTG // ** REFUNDS RM BO TKTG // ** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG // ** CXLD FLTS AM 901, AM 344, AM 303, AM 305 RM BO TKTG // ** CHECKED HT 10618 NO POL ADDED FOR WA RM BO TKTG // ** UPON CHECKING IN PREV NOTES, RM BO TKTG // ** NO NEED TO CTC AL FOR REFUND WA RM BO TKTG // ** NEED TO REQ IT ONLINE AT AM WEBSITE RM BO TKTG // ** COORDINATED WITH SOD FOR THE LINK TO USE RM BO TKTG // ** TRIED TO USE IT, NOT WORKING RM BO TKTG // ** HENCE, ADVANCED ESCALATION RM BO TKTG // ** VALIDATED AND APPROVED BY IMNJDELASERNA RM BO TKTG // ** QR | NFAT | S#170877013 RM BO TKTG // ** AYA | MSH0049091 | 21NOV23 10. 4TYUM7 RM BO TKTG // ** REFUNDS RM BO TKTG // ** AS PER CHECKING IN PREV NOTES RM BO TKTG // ** CTCD AL BUT ROUTED TO VM RM BO TKTG // ** HENCE, SENT EML INSTEAD RM BO TKTG // ** UPON CHECKING, AL RESPONDED WITH WA RM BO TKTG // ** Use waiver code JUWVR RM BO TKTG // ** PLCMNT waiver code- for refunds-ARC WA BOX RM BO TKTG // ** NOTE ADDED AS WELL THAT YR TAX IS NON-REF RM BO TKTG // ** FOR VOLUNTARY REFUND RM BO TKTG // ** SINCE ASC HENCE, REFUND PERMITTED RM BO TKTG // ** PROCEED WITH REF PROCESS RM BO TKTG // ** TKT115-8025258339 | SAC-C11511R3BAHBMN RM BO TKTG // ** REFAMT 168.69 | SENT RFND EML RM BO TKTG // ** AYA | MSH0049091 | 21NOV23 9. 2MDGQS RM BO TKTG // ** REFUNDS RM BO TKTG // ** AS PER CHECKING IN PREV NOTES RM BO TKTG // ** TKT WAS ALRDY REFUNDED RM BO TKTG // ** LAST 05NOV23 RM BO TKTG // ** HENCE, LEAVE IT AS IT IS RM BO TKTG // ** NO FURTHER ACTION NEEDED RM BO TKTG // ** QR | S#170871660 RM BO TKTG // ** AYA | MSH0049091 | 21NOV23 8. 2PFATA RM BO TKTG // ** REFUNDS RM BO TKTG // ** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG // ** CXLD FLT LHRTLV BA 165 RM BO TKTG // ** POL ADDED FOR TLV AFFCTD FLTS RM BO TKTG // ** HOWEVER, THE PASSENGER WANTED TO KEEP THE OB FLTS RM BO TKTG // ** AS PER CHECKING IN PREV NOTES FROM VOYA RM BO TKTG // ** PAX WILL COORD WITH AL ONCE THE OB FLT IS COMPLETED RM BO TKTG // ** FOR POSSIBLE PARTIAL REF RM BO TKTG // ** HENCE, LEAVE RES AS IS | S#170870849 RM BO TKTG // ** NFAT | QR RM BO TKTG // ** AYA | MSH0049091 | 21NOV23 7. 3TXHGX RM BO TKTG // ** REFUNDS RM BO TKTG // ** AS PER CHECKING IN PREV NOTES RM BO TKTG // ** CTCD AL FOR WA | UATC . SENT EML INSTEAD RM BO TKTG // ** RECEIVED SAME DAY RM BO TKTG // ** LEAVE RES AS IS | S#170869680 RM BO TKTG // ** QD | NFAT RM BO TKTG // ** AYA | MSH0049091 | 21NOV23 6. 49WEWK RM BO TKTG // ** REFUNDS RM BO TKTG // ** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG // **CXLD FLT AI 116 JFKBOM RM BO TKTG // ** CHECKED HT 10618 RM BO TKTG // ** WA OSI AI IRR CANCEL/AI116/21NOV23 RM BO TKTG // ** PROCEED WITH REF RM BO TKTG // ** TKT098-8026954455 | SAC- 098NYFPN8BR9Z | REFAMT1614.35 RM BO TKTG // ** TKT098-8026954454 | SAC- 098NYFPN8BR9Y | REFAMT1614.35 RM BO TKTG // ** TTLREFAMT 3228.70 | SENT RFND EML RM BO TKTG // ** QR | NFAT | S#170869250 RM BO TKTG // ** AYA | MSH0049091 | 21NOV23 5. 4TYUM7 RM BO TKTG // ** REFUNDS RM BO TKTG // ** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG // ** CXLD FLT JU 877 CAIBEIG RM BO TKTG // ** CHECKED RUNWAY, NO POL ADDED RM BO TKTG // ** TRIED TO CALL AL INSTEAD RM BO TKTG // ** ROUTED TO VM, HOWEVER, VM IS FULL RM BO TKTG // ** PROCEED IN SENDING EML INSTEAD AT: RM BO TKTG // ** rs.sales.support@airserbia.com RM BO TKTG // ** ECID: f2d23200-811f-48f4-be25-94656b8e4584 RM BO TKTG // ** LEAVE RES AS IS | S#170866171 RM BO TKTG // ** QD | NFAT RM BO TKTG // ** AYA | MSH0049091 | 21NOV23 4. 3O542P RM BO TKTG // ** REFUNDS RM BO TKTG // ** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG // ** CXLD FLT MF8376 NNGXMN RM BO TKTG // ** CHCKED HT NO POL ADDED RM BO TKTG // ** PROCEED IN CALLING AL RM BO TKTG // ** OUTSIDE CALLING HOURS RM BO TKTG // ** SENT EML INSTEAD AT: LAX@xiamenair.com RM BO TKTG // ** ECID: 1df4df0e-8852-41fb-baa8-8509fa95aae9 RM BO TKTG // ** LEAVE RES AS IS | S#170865208 RM BO TKTG // ** QD | NFAT RM BO TKTG // ** AYA | MSH0049091 | 21NOV23 3. 3AFPKF RM BO TKTG // ** REFUNDS RM BO TKTG // ** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG // ** CXLD FLT DL 5789 BOSRIC RM BO TKTG // ** NO POL FOR OA ADDED RM BO TKTG // ** TRIED TO CALL AL FOR WA | UATC RM BO TKTG // ** SENT EML INSTEAD AT: bookingschangesrefunds@ita-airways.com RM BO TKTG // ** ECID: e08a44d4-d7a7-4e01-a454-9a1e71489d75 RM BO TKTG // ** LEAVE RES AS IS | S#170862307 RM BO TKTG // ** QD | NFAT RM BO TKTG // ** AYA | MSH0049091 | 21NOV23 2. 3LV6HB RM BO TKTG // ** REFUNDS RM BO TKTG // ** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG // ** CXLD FLT CZ3076 HKGWUH RM BO TKTG // ** CHECKED HT 10618 RM BO TKTG // ** AS PER CHECKING, WA IS SCUS RM BO TKTG // ** PLCMNT WAIVER CODE BOX RM BO TKTG // ** PROCEED IN REF PROCESS RM BO TKTG // ** TKT784-8026548491 | SAC- 7843325215516 RM BO TKTG // ** TTLREFAMT 95.70 | SEND RFND EML RM BO TKTG // ** QR | NFAT | S#170861018 RM BO TKTG // ** AYA | MSH0049091 | 21NOV23 21NOV 1. 2IN6CA RM BO TKTG // ** FULL REFUNDS RM BO TKTG // ** AS PER CHECKING IN PREV NOTES RM BO TKTG // ** WAITING FOR AL RESPONSE FOR WA RM BO TKTG // ** UPON CHECKING IN VNEXT, FLEXFLIGHT RM BO TKTG // ** IS NOT AUTHORIZED TO PROVIDE ANY WA RM BO TKTG // ** HENCE, ADVSD TO REQ REFUND VIA BSP LINK RM BO TKTG // ** WILL SEND EML AGAIN TO REQ REFUND FOR RM BO TKTG // ** THE RES OF THE PAX RM BO TKTG // ** HENCE, SENT EML TO: w2.service.req@worldticket.net RM BO TKTG // ** ECID: 6b8087fc-5cd7-45f1-b84d-2f8c709f8d39 RM BO TKTG // ** LEAVE RES AS IS RM BO TKTG // ** QD | NFAT | S#170858427 RM BO TKTG // ** AYA | MSH0049091 | 21NOV23 *************************************** 16. 2IKQLL RM BO TKTG // ** EXCHANGES RM BO TKTG // ** CHECKED PREV NOTES RM BO TKTG // ** UPON CHECKING RM BO TKTG // ** TTL ADDCOL 20.02 PE 0.00 RM BO TKTG // ** AS PER CHECKING TQT SAVED ALRDY RM BO TKTG // ** PROCEED WITH EXCHANGE PROCESS RM BO TKTG // ** ANY LIABILITY WILL BE TAGGED TO GCO RM BO TKTG // ** OLD PCC: SEAEX3100 NEW PCC: SEAEX3100 RM BO TKTG // ** OLD IATA: 11617270 NEW IATA: 11617270 RM BO TKTG // ** EXCHANGED PROCESSED SUCESSFULLY RM BO TKTG // ** QR | NFAT | S#170439099 RM BO TKTG // ** AYA | MSH0049091 | 16NOV23 15. 3O3HIU RM BO TKTG // ** REFUNDS RM BO TKTG // ** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG // ** CHECKED HT 29331 RM BO TKTG // ** UPON CHECKING, DOCUMENTATION IS NOT NEEDED RM BO TKTG // ** WAIVER CODE - NA RM BO TKTG // ** CHECKED TKT IS IN WAIVING PERIOD RM BO TKTG // ** HENCE, PROCEED WITH VOIDING TKT RM BO TKTG // ** VALIDATED AND APPROVED BY: IMNJDELASERNA RM BO TKTG // ** QR | NFAT | S#170431564 RM BO TKTG // ** AYA | MSH0049091 | 16NOV23 14. 26SAJK RM BO TKTG //** REFUNDS RM BO TKTG //** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG //** CXLD FLT LO 727 RM BO TKTG //** CHECKED HT 29331 RM BO TKTG //** UPON CHECKING, Refunds due to cancellation of a LO flight RM BO TKTG //** do not require authorization. RM BO TKTG //** THEREFORE, NO NEED FOR WA AND PLCMNT RM BO TKTG //** PROCEED WITH REF RM BO TKTG //** UPON CHECKING, LAST SEGMENT OF THE FLT RM BO TKTG //** WAS TAGGED AS EXCHANGED RM BO TKTG //** CALLED AL TO VERIFY RM BO TKTG //** AGENT SINE, NAME AND LOC: MARTA | 1581 | WARSAW RM BO TKTG //** CID: ff77fcd7-3898-4c24-94a1-6b9469488e1f RM BO TKTG //** ADVSD TO SEND EML TO OPEN THE LAST TICKET RM BO TKTG //** AT NAMAGENTS@LOT.COM AND OPEN THE EMD TKT RM BO TKTG //** LEAVE RES AS IS RM BO TKTG //** QD | NFAT | S#170430410 RM BO TKTG //** AYA | MSH0049091 | 16NOV23 13. 3FILU3 RM BO TKTG //** REFUNDS RM BO TKTG //** AS PER CHECKING IN PREV NOTES ADDED RM BO TKTG //** FULL REFUND RM BO TKTG //** PE: 0.00 | NON-REF TAX: 0.00 RM BO TKTG //**AGENT SENT EML TO PAX WITH TTL REFAMT RM BO TKTG //** HENCE, PROCEED WITH REF PROCESS RM BO TKTG //** ANY LIABILITY WILL BE TAGGED TO GCO RM BO TKTG //** TKT057-8026402747-48 | SAC- 057NWOAGIBID7 RM BO TKTG //** REFAMT 2412.80 | SENT RFND EML RM BO TKTG //** QR | NFAT | S#170427659 RM BO TKTG //** AYA | MSH0049091 | 16NOV23 12. 44P8Q9 RM BO TKTG //** REFUNDS RM BO TKTG //** PAX RQSTD TO REFND DUE TO ASC RM BO TKTG //** AS PER CHECKING IN PREV EMAIL RM BO TKTG //** SENT FROM THE AGENT TO PAX RM BO TKTG //** TTL REFAMT1455.90 RM BO TKTG //** REFAMT 727.95PP RM BO TKTG //** WAIVER CODE TO USE: DL REFUNDED PER UNACCEPTABLE RM BO TKTG //** SCHEDULECHANGE/02JAN2024 RM BO TKTG //** NO WAIVER PLCMNT RM BO TKTG //** THEREFORE, PUT IT IN WARM AND FE RM BO TKTG //** PROCEED WITH REF PROCESS RM BO TKTG //** TKT006-8016027025 | SAC-0060290012186 | REFAMT877.00 RM BO TKTG //** TKT006-8016027026 | SAC-0060290744811 | REFAMT877.00 RM BO TKTG //** TTLREFAMT 1754 | SENT RFND EML RM BO TKTG //** QR | NFAT | S#170428379 RM BO TKTG //** AYA | MSH0049091 | 16NOV23 11. 388DMI RM BO TKTG //** EXCHANGES RM BO TKTG //** CHECKED PREV NOTES RM BO TKTG //** AS PER CHECKING RM BO TKTG //** TKT IS ALREADY REISSUED BY THE PREV AGENT RM BO TKTG //** HENCE LEAVE RES AS IS RM BO TKTG //** QR | NFAT | S#170423994 RM BO TKTG //** AYA | MSH0049091 | 16NOV23 10. 365ZWB RM BO TKTG //** EXCHANGES RM BO TKTG //** CHECKED PREV NOTES RM BO TKTG //** AS PER CHECKING RM BO TKTG //** PAX IS STILL UNDECIDED WHETHER RM BO TKTG //** TO REBOOK THE FLTS RM BO TKTG //** HENCE, LEAVE FTC AS IS RM BO TKTG //** QR | NFAT | S#170415749 RM BO TKTG //** AYA | MSH0049091 | 16NOV23 9. 3KLQK8 RM BO TKTG //** TICKET REJECT RM BO TKTG //** PASSENGERS FLT WASN'T CONFIRMED RM BO TKTG //** DUE TO INVENTORY INVALID FOR ETKT RM BO TKTG //** SEGMENT NOT VALID FOR ELECTRONIC TKTG RM BO TKTG //** UPON CHECKING IN PREV NOTES AS WELL RM BO TKTG //** PRICE HIKE OF 32.00USD RM BO TKTG //** CHECKED THAT DL ACCEPTS MCO'S RM BO TKTG //** ISSUED MCO FOR 32.00PER PAX RM BO TKTG //**CONTINUED WITH TKT ISSUANCE RM BO TKTG //** TKT NUMBER 006-8026628392-93 RM BO TKTG //** TKT NUMBER 006-8026628395-96 RM BO TKTG //** QR | NFAT | S#170435124 RM BO TKTG //** AYA | MSH0049091 | 16NOV23 8. 3OKQTJ RM BO TKTG //** REFUNDS RM BO TKTG //** ECR RM BO TKTG //** CHECKED PREV NOTES RM BO TKTG //** UPON PAX ALRDY SENT DC AS A DOCUMENTATION RM BO TKTG //** PLCD ON RF QUEUE RM BO TKTG //** PREV AGENT ALRDY SENT EML FOR PAX TO CTC AL DIRECLTY RM BO TKTG //** NO FURTHER ACTION NEEDED RM BO TKTG //** PREV DONE BY PREV AGENT RM BO TKTG //** QR | NFAT | S#170435749 RM BO TKTG //** AYA | MSH0049091 | 16NOV23 7. 2MO7RC RM BO TKTG //** REFUNDS RM BO TKTG //** CHECKED PREV NOTES RM BO TKTG //** UPON CHECKING, THE CCI TO REQ CXLN RM BO TKTG //** TRIED TO PROCESS REF BUT TKT IS IN AL CTRL RM BO TKTG //** SENT EML FOR PAX RM BO TKTG //** HT 40514 RM BO TKTG //** CID: 00d517d8-ee01-4163-8faf-5dd3d74d9870 RM BO TKTG //** TREAT AS PREV DONE BY AL RM BO TKTG //** QR | NFAT | S#170409395 RM BO TKTG //** AYA | MSH0049091 | 16NOV23 6. 3QI63G RM BO TKTG //** REFUNDS RM BO TKTG //** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG //** CXLD FLT KULTLV RM BO TKTG //** CHECKED HT NO POL ADDED RM BO TKTG //** TRIED TO CALL AL FOR POL | IVR ERROR RM BO TKTG //** HENCE, SENT EML AT AmericasSalesSupport@etihad.ae. RM BO TKTG //** ECID: ab9a2d80-ad8e-40e0-a3c4-89cc4da27904 RM BO TKTG //** LEAVE RES AS IS | S#170406863 RM BO TKTG //** QD | NFAT RM BO TKTG //** AYA | MSH0049091 | 16NOV23 5. 26FHYK / 72682173397690 / EXP RM BO TKTG // ** REFUNDS RM BO TKTG // ** NO GCO NOTES | CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG // ** CHECKED AND FOLLOWED HT 29331 RM BO TKTG // ** CXLD FLT FRM BTVJFK RM BO TKTG // ** NO INFO ABT REF GUIDELINES RM BO TKTG // ** WILL CALL AL TO ASK PERMISSION TO PROCEED WITH REFUND AL PN: 1-877-793-1717 RM BO TKTG // ** TRIED CALLING ITA AIRWAYS 3X BUT WAS DCND WHEN I'M ASKING ABT THE WAIVER CODE AND PLACEMENT RM BO TKTG // ** SEND EMAIL INSTEAD AT bookingschangesrefunds@itaairways.com RM BO TKTG // ** EMAIL CID: f49634ca-4173-46fc-a659-4e7cf3c78f43 RM BO TKTG // ** QD | NFAT | S#170407306 RM BO TKTG //** AYA | MSH0049091 | 16NOV23 4. 4WOYJM RM BO TKTG //** REFUNDS RM BO TKTG //** AS PER CHECKING IN PREV NOTES RM BO TKTG //** SENT EML TO AL FOR WA RM BO TKTG //** CHECKED AL RESPONSE RM BO TKTG //** UPON CHECKING, PROCEED WITH REF RM BO TKTG //** NO WA NEEDED RM BO TKTG //** HENCE, PROCEED WITH REF RM BO TKTG //** TKT996 8021202974 | SAC- 996NWNNHIIJA6 | REFAMT393.72 RM BO TKTG //** TKT996-8021202975 | SAC- 996NWNNHIIJA7 | REFAMT393.72 RM BO TKTG //** TKT996-8021202972 | SAC- 996NWNNHIIJA4 | REFAMT393.72 RM BO TKTG //** TKT996-8021202973 | SAC- 996NWNNHIIJA5 | REFAMT393.72 RM BO TKTG //** TTLREFAMT 1574.88 | SENT RFND EML RM BO TKTG //** QR | NFAT | S#170403351 RM BO TKTG //** AYA | MSH0049091 | 16NOV23 3. 3I22B6 RM BO TKTG //** REFUNDS RM BO TKTG //** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG //** CXLD FLTS PNQGOI/BOMGOI RM BO TKTG //** CHECKED HT 10618 FOR WA RM BO TKTG //** WA OSI AI IRR CANCEL/AI663/24NOV23 RM BO TKTG //** PROCEED IN REF PROCESS RM BO TKTG //** TKT098-8012749777 | SAC- 098NWNNHDHCR5 RM BO TKTG //** REFAMT 73.70 | SENT REFND EML RM BO TKTG //** QR | NFAT | S#170400420 RM BO TKTG //** AYA | MSH0049091 | 16NOV23 2. 4RV8NH RM BO TKTG //** REFUNDS RM BO TKTG //** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG //** CHECKED TKT IS IN AL CONTROL RM BO TKTG //** CALLED AL TO VERIFY RM BO TKTG //** AS PER AL, TKT WAS RECENTLY EVEN EXCHANGED RM BO TKTG //** PROVIDED TKT NUMBER 006-2139175376 RM BO TKTG //** CANNOT RETRIEVE, SINCE AL CONTROL RM BO TKTG //** CID: 9cc5a55a-c712-4036-b590-bd0abca351d8 RM BO TKTG //** AGENT SINE AND LOCATION: GS213 | SLC RM BO TKTG //** CALLED PAX TO LET HIM KNOW TO RM BO TKTG //** REACH AL DIRECTLY | ROUTED TO VM RM BO TKTG //** QR | NFAT | S#170413730 RM BO TKTG //** AYA | MSH0049091 | 16NOV23 1. 44R6EL RM BO TKTG //** REFUNDS RM BO TKTG //** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG //** PAX FLTS AMMADD WAS CXLD RM BO TKTG //** CHECKED HT 29331 FOR POL NO POL ADDED RM BO TKTG //** CHECKED HT 10618 AS WELL NO POL AS WELL RM BO TKTG //** CALLED AL TO ASK FOR WA AND PLCMNT RM BO TKTG //** WAS ADVSD THAT NO NEED FOR WA TO BE ADDED RM BO TKTG //** HENCE, ASKED TO ADD IT IN THE OSI FIELD RM BO TKTG //** AGENT SINE, NAME AND LOCATION: RM BO TKTG //** SELIHOM | GLOBALCCADDEGYPT RM BO TKTG //** CID: a40842f6-33c0-49e5-a06b-b7295150a5f7 RM BO TKTG //** REMARKS ADDED: RM BO TKTG //** SC 429H 09DEC AMMADD HK/UN2 0305 0640 TO 429H 10DEC AMMADD RM BO TKTG //** SC/KK2 0305 SC 847H 09DEC ADDCPT HK/HX2 0900 1430 TO 845H 10DEC RM BO TKTG //** ADDCPT SC/KK2 0730 1300 RM BO TKTG //** HENCE, PROCEED WITH REFUND RM BO TKTG //** TKT0718024736830-831 | SAC-C0714IG7B5HBMN | REFAMT885.30 RM BO TKTG //** TKT0718024736832-833 | SAC-C0714HZPB5HBMN | REFAMT885.30 RM BO TKTG //** TTL REF AMT1770.60 | SENT RFND EML RM BO TKTG //** QR | NFAT | S#170392922 RM BO TKTG //** AYA | MSH0049091 | 16NOV23 ********************************************* 20. 34BHTA RM BO TKTG //** REFUNDS RM BO TKTG //** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG //** CXLD FLTS RM BO TKTG //** CHECKED HT 29331 RM BO TKTG //** UPON CHECKING Refunds due to cancellation of a LO flight RM BO TKTG //** do not require authorization. RM BO TKTG //** THEREFORE, NO NEED FOR WA AND PLCMNT RM BO TKTG //** PROCEED WITH REF RM BO TKTG //** CHECKED THE TKT IS IN E STATUS RM BO TKTG //** CALLED AL TO ASK FOR OPTION RM BO TKTG //** ASKED TO DELETE ITIN FIRST RM BO TKTG //** AL CHANGED THE STATUS TO OPEN RM BO TKTG //** PROCEED WITH REF RM BO TKTG //** NAME, SINE AND LOCATION: SANDRA | 58JUUQ | WARSAW RM BO TKTG //** CID: 9f45990d-ab76-4058-8ce3-9044b803e06a RM BO TKTG //** TKT080-8026148786 | SAC-SAC- 080NWBJ2BZK4Y RM BO TKTG //** REFAMT683.40 | SENT RFND EML RM BO TKTG //** QR | NFAT | S#170336599 RM BO TKTG //** AYA | MSH0049091 | 15NOV23 19. 3FPIAV - RM BO TKTG //** REFUNDS RM BO TKTG //** CCI TO CXL FLT RM BO TKTG //** UPON CHECKING IN PREV NOTES RM BO TKTG //** THERE WAS AN ERROR IN THE REFUND PROCESS RM BO TKTG //** HENCE, DELAY RM BO TKTG //** NON-REF TAX PER PAX 185.00USD | YR RM BO TKTG //** REF AMT 3422.60 PP RM BO TKTG //** TTL REF AMT 6845.20 RM BO TKTG //** CHECKED PREV NOTES RM BO TKTG //** IT IS STILL WITHIN THE VOIDING PERIOD RM BO TKTG //** HENCE, CANNOT PROCEED WITN REFUND YET RM BO TKTG //** HENCE LEAVE RES AS IS RM BO TKTG //** UNTIL THE TKT CAN BE REFUNDED RM BO TKTG //** QD | NFAT | S#170335106 RM BO TKTG //** AYA | MSH0049091 | 15NOV23 18. 26QZ2D - RM BO TKTG //** REFUNDS RM BO TKTG //** CCI TO CXL FLT RM BO TKTG //** UPON CHECKING IN PREV NOTES RM BO TKTG //** THERE WAS AN ERROR IN THE REFUND PROCESS RM BO TKTG //** HENCE, DELAY RM BO TKTG //** REF AMT 342.45 RM BO TKTG //** CHECKED THE TKT HAS STILL ORIG. TKT RM BO TKTG //** HENCE LEAVE RES AS IS RM BO TKTG //** UNTIL THE TKT CAN BE REFUNDED RM BO TKTG //** QD | NFAT | S#170334399 RM BO TKTG //** AYA | MSH0049091 | 15NOV23 17. 3C2PTJ RM BO TKTG //** REFUNDS RM BO TKTG //** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG //** CXLD FLTS CDGLAX LO 332/023 RM BO TKTG //** CHECKED HT 29331 RM BO TKTG //** UPON CHECKING Refunds due to cancellation of a LO flight RM BO TKTG //** do not require authorization. RM BO TKTG //** THEREFORE, NO NEED FOR WA AND PLCMNT RM BO TKTG //** PROCEED WITH REF RM BO TKTG //** CHECKED THE TKT IS IN E STATUS RM BO TKTG //** CALLED AL TO ASK FOR OPTION RM BO TKTG //** AL CHANGED THE STATUS TO OPEN RM BO TKTG //** PROCEED WITH REF RM BO TKTG //** NAME, SINE AND LOCATION: SANDRA | 4856JUJQ | WARSAW RM BO TKTG //** CID: c6b948e5-9124-42d6-aa8d-1428fc6f0748 RM BO TKTG //** TKT0808022193865 | SAC- 080NWBJ29MSI1 RM BO TKTG //** REFAMT 589.90 | SENT RFND EML RM BO TKTG //** QR | NFAT | S#170333582 RM BO TKTG //** AYA | MSH0049091 | 15NOV23 16. 2MSHDQ RM BO TKTG //** REFUNDS RM BO TKTG //** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG //** CXLD FLT LO 786/023 TLLLAX RM BO TKTG //** CHECKED TKT IS ALREADY IN S STATUS RM BO TKTG //** CHECKED PREV NOTES RM BO TKTG //** AL REPLIED TO EMAIL THAT THE PAX STILL RM BO TKTG //** HAS A CHARGEBACK CLAIM RM BO TKTG //** HENCE, REFUND IS DENIED RM BO TKTG //** PREV AGENT ALRDY SENT RFND EML RM BO TKTG //** HENCE, LEAVE RES AS IS | S#170332421 RM BO TKTG //** QR | NFAT RM BO TKTG //** AYA | MSH0049091 | 15NOV23 15. 254PCK RM BO TKTG //** REFUNDS RM BO TKTG //** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG //** CXLD FLTS LO 024/195 RM BO TKTG //** CHECKED HT 29331 RM BO TKTG //** UPON CHECKING Refunds due to cancellation of a LO flight RM BO TKTG //** do not require authorization. RM BO TKTG //** THEREFORE, NO NEED FOR WA AND PLCMNT RM BO TKTG //** PROCEED WITH REF RM BO TKTG //** TKT080-8025386077 | SAC- 080NWAW3ETOPP RM BO TKTG //** REFAMT 962.20 | SENT RFND EML RM BO TKTG //** QR | NFAT | S#170331158 RM BO TKTG //** AYA | MSH0049091 | 15NOV23 14. 3JJFMZ RM BO TKTG //** INBOUND CALL RM BO TKTG //** TICKET REJECT RM BO TKTG //** CCI TO REQ TO CHECK FOR FLT OPTIONS FOR HER RM BO TKTG //** FLTS WAS CXLD DUE TO ASC RM BO TKTG //** CHECKED THE FLTS ADDED ON HER ITIN RM BO TKTG //** PAX DECIDED TO CXL IT INSTEAD AND REBOOK IT HERSELF RM BO TKTG //** DELETED THE ITIN RM BO TKTG //** ADVSD ANY CHARGES WILL FALL OFF WITHIN 72 HOURS RM BO TKTG //** CID: bb851dc7-7dd9-4fa6-b3b9-e9a65a7f5925 RM BO TKTG //** QR | NFAT | S#170329485 RM BO TKTG //** AYA | MSH0049091 | 15NOV23 13. 39C85V RM BO TKTG //** REFUNDS RM BO TKTG //** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG //** CXLD FLT LO 536/023 BUDLAX RM BO TKTG //** CHECKED HT 29331 RM BO TKTG //** UPON CHECKING Refunds due to cancellation of a LO flight RM BO TKTG //** do not require authorization. RM BO TKTG //** THEREFORE, NO NEED FOR WA AND PLCMNT RM BO TKTG //** PROCEED WITH REF RM BO TKTG //** TKT 080-8019977180 | SAC- 080NWB5A335Y4 RM BO TKTG //** REFAMT 709.45 | SENT RFND EML RM BO TKTG //** QR | NFAT | S#170329999 RM BO TKTG //** AYA | MSH0049091 | 15NOV23 12. 39PM9Z RM BO TKTG //** TICKET REJECT RM BO TKTG //** UPON CHECKING IN PREV NOTES RM BO TKTG //** THERE WAS A DUP PNR OF THE PAX RM BO TKTG //** ADVSD TO CALL AL TO CONFIRM RM BO TKTG //** TRIED TO CALL AL RM BO TKTG //** OUTSIDE CALLING HOURS RM BO TKTG //** HENCE, SENT FREE FLOW EMAIL TO AL RM BO TKTG //** AT: salesusa@air-europa.com RM BO TKTG //** ECID: c6212901-11ac-452b-a3d2-ddca611f18c0 RM BO TKTG //** LEAVE RES AS IS | S#170327586 RM BO TKTG //** QD | NFAT RM BO TKTG //** AYA | MSH0049091 | 15NOV23 11. 32CK3A RM BO TKTG //** REFUNDS RM BO TKTG //** CCI TO CXL RES RM BO TKTG //** AS PER CHECKING RM BO TKTG //** PE 100.00USD PP RM BO TKTG //** NO REF AMT ADDED RM BO TKTG //** THEREFORE, PROCEED WITH REF RM BO TKTG //** ANY LIABILITY WILL BE TAGGED TO GCO RM BO TKTG //** TKT 044-8026110654 | SAC-C0440UTKB4HBMN RM BO TKTG //** REFAMT 229.40 | SENT RFND EML RM BO TKTG //** QR | NFAT | S#170324891 RM BO TKTG //** AYA | MSH0049091 | 15NOV23 10. 3JPHUW RM BO TKTG //** REFUNDS RM BO TKTG //** CCI TO CXL RES RM BO TKTG //** AS PER CHECKING IN PREV NOTES RM BO TKTG //** TTL REF AMT PP IS 352.78USD RM BO TKTG //** PAX AGREED WITH THE CXL FEE RM BO TKTG //** PE 950.00EGP - 31.00USD RM BO TKTG //** PROCEED WITH REF PROCESS RM BO TKTG //** TKT 077-8015584840 | SAC- 077NWB5A0H0SO | REFAMT352.78 RM BO TKTG //** TKT 077-8015584836 | SAC- 077NWB5A0H0SK | REFAMT352.78 RM BO TKTG //** TTL REFAMT 705.56 | SENT RFND EML RM BO TKTG //** QR | NFAT | S#170323386 RM BO TKTG //** AYA | MSH0049091 | 15NOV23 9. 46E9H5 RM BO TKTG //** REFUNDS RM BO TKTG //** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG //** CXLD FLT GLASEA FI431/681 RM BO TKTG //** CHECKED HT 29331 RM BO TKTG //** WA SKCHG2023 PLCMNT WARM RM BO TKTG //** WA IN OSI - OSI FI FIDOMTIMECHG RM BO TKTG // ** PROCEED IN REFUND PROCESS RM BO TKTG //** TKT 108-8020656972 | SAC- 108NWB0OPR13G | REFAMT706.75 RM BO TKTG //** TKT 108-8020656973 | SAC- 108NWB0OPR13H | REFAMT706.75 RM BO TKTG //** TTL REF AMT 1413.50 | SENT REFND EML RM BO TKTG //** QR | NFAT | S#170321795 RM BO TKTG //** AYA | MSH0049091 | 15NOV23 8. 2WTUUO RM BO TKTG //** REFUNDS RM BO TKTG //** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG //** CXLDFLTS FRATLV RM BO TKTG //** CHECKED PREV NOTES RM BO TKTG //** WAITING FOR AL RESPONSE TO KNOW ABT THE USED FARE RM BO TKTG //** TO PROCEED WITH PARTIAL REF RM BO TKTG //** CHECKED THE TKTS HAS THE SAME FARE CAL RM BO TKTG //** HENCE, PROCEED WITH PARTIAL REF RM BO TKTG //** VALIDATED AND APPRVD BY SOD: IMNJDELASERNA RM BO TKTG //** CHECKED HT 41232 RM BO TKTG //** PAX IS ELIG. FOR REFUND RM BO TKTG //** WA ACATLVOCT23 PLCMNT: ENDO BOX RM BO TKTG //** PROCEED IN REFUND PROCESS RM BO TKTG //** TKT014-8024002111 | SAC- 014NWBS926YIN | RM BO TKTG //** REFAMT 283.70 | SENT RFND EML RM BO TKTG //** QR | NFAT | S#170311856 RM BO TKTG //** AYA | MSH0049091 | 15NOV23 7. 3ISNZV RM BO TKTG //** TICKET REJECT RM BO TKTG //** CHECKED PREV NOTES RM BO TKTG //** TRIED TO CALL AL FOR OPTIONS RM BO TKTG //** ROUTED TO VM RM BO TKTG //** TRIED TO CALL PAX AGAIN STILL UATC RM BO TKTG //** HENCE, LEAVE RES AS IS RM BO TKTG //** RECEIVED SAME DAY | S#170308373 RM BO TKTG //** QD | NFAT RM BO TKTG //** AYA | MSH0049091 | 15NOV23 6. 4WOYJM RM BO TKTG //** REFUNDS RM BO TKTG //** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG //** CXLD FLTS MADTLV/TLVMAD RM BO TKTG //** CHECKED HT 41232 RM BO TKTG //** FLIGHTDATE IS NOT ELIGIBLE FOR POL RM BO TKTG //** TRIED TO CALL AL FOR WA | OUTSIDE CALLING HOURS RM BO TKTG //** HENCE, SENT EMAIL AT: salesusa@air-europa.com RM BO TKTG //** ECID: 2559157a-5503-41ff-96c8-e08ec6fe9230 RM BO TKTG //** LEAVE RES AS IS | S#170307508 RM BO TKTG //** QD | NFAT RM BO TKTG //** AYA | MSH0049091 | 15NOV23 5. 2NQNLR RM BO TKTG //** REFUNDS RM BO TKTG //** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG //** CXLD FLT RJ 183 BKKAMM RM BO TKTG //** CHECKED HT 29331 AND 10618 NO POL RM BO TKTG //** CALLED AL FOR WA AND PLCMNT | UATC RM BO TKTG //** HENCE, SENT EMAIL AT: RM BO TKTG //** NYCTERJ@RJ.COM RM BO TKTG //** ECID: 38240e0d-30a9-45e1-b8ef-a04defe143ff RM BO TKTG //** LEAVE RES AS IS | S#170303526 RM BO TKTG //** QD | NFAT RM BO TKTG //** AYA | MSH0049091 | 15NOV23 4. 2H3YRG RM BO TKTG //** REFUNDS RM BO TKTG //** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG //** CXLD FLT CDGDFW AF 132 RM BO TKTG //** THERE WAS A RE-PRO FROM AL A DAY AFTER LAST 14NOV RM BO TKTG //** HOWEVER, PAX RSTD FULL REFUND INSTEAD 15NOV RM BO TKTG //** CHECKED HT 29331 full refund may be processed without having to RM BO TKTG //** obtain waiver from AFKL Trade Support NA WA NEEDED RM BO TKTG //** THEREFORE, PROCEED WITH REFUND RM BO TKTG //** TKT0578023628290-291 | SAC- 057NWC1FTGCUA | RM BO TKTG //** REFAMT 759.80 | SENT REF EML RM BO TKTG //** QR | NFAT | S#170301742 RM BO TKTG //** AYA | MSH0049091 | 15NOV23 3. 2WTUUO RM BO TKTG //** REFUNDS RM BO TKTG //** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG //** CXLD FLTS CDGDTW/DTWBNA RM BO TKTG //** CHECKED HT 29331 NO POL CHECKED IT UNDER AF RM BO TKTG //** THERE WAS A POL ADDED RM BO TKTG //** PARTIALLY USED TKT RM BO TKTG //** THEREFORE, FILLED OUT THE AGENTCONNECT FORM RM BO TKTG //** LEAVE RES AS IS | S#170296285 RM BO TKTG //** QD | NFAT RM BO TKTG //** AYA | MSH0049091 | 15NOV23 2. 15NOV PNR: 2D63UK RM BO TKTG //** REFUNDS RM BO TKTG //** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG //** CXLD FLTS MADTLV/TLVMAD RM BO TKTG //** CHECKED HT 41232 RM BO TKTG //** WA: NONE LISTED RM BO TKTG //** THEREFORE, CALLED AL FOR WA AND PLCMNT RM BO TKTG //** LONG QUEUE, UATC | SENT EML INSTEAD RM BO TKTG //** CID: b16069c9-948d-46cc-8e22-9db863d3dd96 RM BO TKTG //** LEAVE RES AS IS | S#170293111 RM BO TKTG //** QD | NFAT RM BO TKTG //** AYA | MSH0049091 | 15NOV23 1. 15NOV PNR: 2SWCTN RM BO TKTG //** REFUNDS RM BO TKTG //** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG //** CXLD FLT OS 860 TLVVIE RM BO TKTG //** CHECKED PREV NOTES RM BO TKTG //** SENT EMAIL TO AL FOR WA RM BO TKTG //** CALLED AL TO ASK FOR WA RM BO TKTG //** AGENT ADVISED THAT NO WA NEEDED FOR THE REFUND RM BO TKTG //** THEREFORE, ASKED THEM TO ADD A DOCU IN OSI RM BO TKTG //** AS PER AL, THERE WAS A WA ADDED IN SSR FIELD: 56355700 RM BO TKTG //** ADVSD TO USE IT AS A WA | PLCMNT: ENDORSEMENT BOX RM BO TKTG //** AGENT NAME AND LOCATION: U179022 | ALICIA | SUV RM BO TKTG //** CID: cb6583fc-b985-41d3-80c7-f6142d845cc3 RM BO TKTG //** THEREFORE, PROCEED WITH REFUND RM BO TKTG //** TKT257-7931255550 | SAC- 257NWBNM58DFI | REFAMT585.32 RM BO TKTG //** TKT257-7931255551 | SAC- 257NWBNM58DFJ | REFAMT585.32 RM BO TKTG //** TKT257-7931255549 | SAC- 257NWBNM58DFH | REFAMT585.32 RM BO TKTG //** TTLREFAMT 1755.96 | SENT RFND EML RM BO TKTG //** QR | NFAT | S#170290808 RM BO TKTG //** AYA | MSH0049091 | 15NOV23 **************************************** 20. 11NOV PNR: 3R3SR8 RM BO TKTG //** REFUNDS RM BO TKTG //** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG //** CXLD FLTS DL 983 / DL 2338 RM BO TKTG //** CHECKED HT 29331 RM BO TKTG //** WA DL REFUNDED PER UNACCEPTABLE SCHEDULE CHANGE/20DEC2023 RM BO TKTG //** PLCMNT: OSI BEFORE CXLING FLTS RM BO TKTG //** PROCEED IN PROCESSING REFUND RM BO TKTG //** TKT006-8022771872-73| SAC-0060289514386 | REFAMT 562.74 RM BO TKTG //** TKT 006-8022771874-75 | SAC-0060289157780 | REFAMT 562.74 RM BO TKTG //** TTL REF AMT S#169967464 | SEND RFND EML RM BO TKTG //** QR | NFAT | RM BO TKTG //** AYA | MSH0049091 | 11NOV23 19. 11NOV PNR: 4INXA9 RM BO TKTG //** REFUNDS RM BO TKTG //** CHECKED PREV NOTES RM BO TKTG //** TKT IS IN EXCHG STATUS RM BO TKTG //** NO OPEN TKT AV ETKT CONTROL RM BO TKTG //** PREV AGENT SENT REFUND APOLOGY RM BO TKTG //** TREAT AS PREV DONE | S#169966060 RM BO TKTG //** QR | NFAT | RM BO TKTG //** AYA | MSH0049091 | 11NOV23 18. 11NOV PNR: 3E72BX RM BO TKTG //** REFUNDS RM BO TKTG //** CHECKED PREV NOTES NO POLICY FROM THE AL RM BO TKTG //** TRIED TO CALL AL HOWEVER OFF CALLING HRS RM BO TKTG //** TRIED TO CALL AL | UATC RM BO TKTG //** SENT EML INSTEAD AT: RM BO TKTG //**sales@sichuanairlinesus.com RM BO TKTG //** CC: 3u@aviaworldna.com RM BO TKTG // ** ECID: 7497edb2-715b-4fb0-93a6-e360ccc8117a RM BO TKTG //** LEAVE RES AS IS | S#169963864 RM BO TKTG //** QD | NFAT RM BO TKTG //** AYA | MSH0049091 | 11NOV23 17. 11NOV PNR: 2SWZWQ RM BO TKTG //** REFUNDS RM BO TKTG //** CXLD FLT RM BO TKTG //** CHECKED PREV NOTES NO POLICY FROM THE AL RM BO TKTG //** SENT EMAIL TO: gsa.GB@bambooairways.com RM BO TKTG //** CALLED AL USING PN:+8419001166 RM BO TKTG //** UPON CHECKING, PAX IS ELIG. FOR REFUND BUT CANNOT PROVIDE WA RM BO TKTG //** PROVIDED ME AN EMAIL TO REQUEST FOR WA RM BO TKTG //** HOTRODAILY@BAMBOOAIRWAYS.COM RM BO TKTG //** ADVSD THAT NO NEED TO CALL AL FOR WA RM BO TKTG //** REQ THE WA TO EML FOR CXLD FLTS RM BO TKTG //** KEVIN | 85296 | VIETNAM RM BO TKTG //** CID: 5fbdbd78-ef3f-409d-bd72-e4106a2e5899 RM BO TKTG //** EMAIL CID: 8314ceac-8213-415c-a5aa-0a4f2efee509 RM BO TKTG //** LEAVE RES AS IS | S#169961590 RM BO TKTG //** QD | NFAT | RM BO TKTG //** AYA | MSH0049091 | 11NOV23 16. 11NOV PNR: 4AP4EV RM BO TKTG //** REFUNDS RM BO TKTG //** CHECKED PREV NOTES NO POLICY FROM THE AL RM BO TKTG //** TRIED TO CALL AL | UATC RM BO TKTG //** RE-TRIED TO CALL AL | AGAIN, UATC RM BO TKTG //** SENT EML INSTEAD AT: RM BO TKTG //** gsaunitedstates@airmauritius.com RM BO TKTG // ** ECID: 2d69f8ab-907e-4764-a21c-5c15e95f6f9e RM BO TKTG //** LEAVE RES AS IS | S#169965064 RM BO TKTG //** QD | NFAT RM BO TKTG //** AYA | MSH0049091 | 11NOV23 15. 11NOV 44GR8O RM BO TKTG //** REFUNDS RM BO TKTG //** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG //** CHECKED PREV NOTES RM BO TKTG //** WAITING FOR AL RESPONSE RM BO TKTG //** CHECKED TKT IS ALREADY REFUNDED RM BO TKTG //** OSI ADDED BY AL RM BO TKTG //** OSI DLREFUNDED PER UNACCEPTABLE SKED CHG 10JAN RM BO TKTG //** HENCE DELETED ITIN | TREAT AS PREV DONE RM BO TKTG //** QR | NFAT | S#169962021 RM BO TKTG //** AYA | MSH0049091 | 11NOV23 14. 11NOV PNR: 2H9XPR RM BO TKTG //** REFUNDS RM BO TKTG //** CXLD FLT QH2311 RM BO TKTG //** CHECKED PREV NOTES NO POLICY FROM THE AL RM BO TKTG //** SENT EMAIL TO: gsa.GB@bambooairways.com RM BO TKTG //** CALLED AL USING PN:+8419001166 RM BO TKTG //** UPON CHECKING, PAX IS ELIG. FOR REFUND BUT CANNOT PROVIDE WA RM BO TKTG //** PROVIDED ME AN EMAIL TO REQUEST FOR WA RM BO TKTG //** HOTRODAILY@BAMBOOAIRWAYS.COM RM BO TKTG //** ADVSD THAT NO NEED TO CALL AL FOR WA RM BO TKTG //** REQ THE WA TO EML FOR CXLD FLTS RM BO TKTG //** KEVIN | 85296 | VIETNAM RM BO TKTG //** CID: 5fbdbd78-ef3f-409d-bd72-e4106a2e5899 RM BO TKTG //** EMAIL CID: 4c87284d-38db-4ac5-bf7a-120bc8f756ba RM BO TKTG //** LEAVE RES AS IS | S#169957302 RM BO TKTG //** QD | NFAT | RM BO TKTG //** AYA | MSH0049091 | 11NOV23 13. 11NOV PNR: 2IIEQN RM BO TKTG //** REFUNDS RM BO TKTG //** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG //** CHECKED PREV NOTES RM BO TKTG //** WAITED FOR AL RESPONSE RM BO TKTG //** CHECKED, STILL NO AL RESPONSE RM BO TKTG //** CALLED AL FOR WA RM BO TKTG //** AGENT NAME AND LOC: STEPHANIE | BRAZIL RM BO TKTG //** ADVSD THAT ANY FLTS UNDER UN STATUS SHOULD CTC AL RM BO TKTG //** FOR WA AND PLCMNT FOR REFUNDNO NEED TO CALL AL RM BO TKTG //** EML: TAPAGENTSUS@CRMTAP.PT RM BO TKTG //** CID: 99a66026-fa19-41a6-9d11-0fdd8f052c45 RM BO TKTG //** EMLCID: b6cc5967-a610-488f-b883-7c976dfb15e7 RM BO TKTG //** SENT EML | LEAVE RES AS IS RM BO TKTG //** QD | NFAT | S#169956226 RM BO TKTG //** AYA | MSH0049091 | 11NOV23 12. 11NOV PNR: 2L9T5X RM BO TKTG //** REFUNDS RM BO TKTG //** CHECKED PREV NOTES RM BO TKTG //** WAITED FOR AL RESPONSE RM BO TKTG //** UPON CHECKING, AL RESPONSE WITH WA AND PLCMNT RM BO TKTG //** WA 101123IM | PLCMNT waiver code box of ARC IAR RM BO TKTG //** PROCEED IN PROCESSING REF RM BO TKTG //** TKT047-8021722620 | SAC- 047NUW8AT5918 | REFAMT 608.00 RM BO TKTG //** DLTD ITIN | SEND RFND EML RM BO TKTG //** QR | NFAT | S#169954969 RM BO TKTG //** AYA | MSH0049091 | 11NOV23 11. 11NOV PNR: 3CP9AS RM BO TKTG //** REFUNDS RM BO TKTG //** CHECKED PREV NOTES RM BO TKTG //** UPON CHECKING, AL UATC RM BO TKTG //** HENCE SENT EML RM BO TKTG //** CHECKED HT 10618 FOR AR RM BO TKTG //** NOTED THAT NEED TO CTC AL FOR WAIVER CODE AT RM BO TKTG //** SalesSupport@aerolineas.com.ar. RM BO TKTG //** ECID: 5182bc6a-cd73-4fef-a81f-1665fd30aceb RM BO TKTG //** SENT EML | LEAVE RES AS IS RM BO TKTG //** QD | NFAT | S#169954198 RM BO TKTG //** AYA | MSH0049091 | 11NOV23 10. 11NOV PNR: 2OWSHK RM BO TKTG //** REFUNDS RM BO TKTG //** CXLD FLT QH2311 RM BO TKTG //** CHECKED PREV NOTES NO POLICY TO THE AL RM BO TKTG //** SENT EMAIL TO: gsa.GB@bambooairways.com RM BO TKTG //** CALLED AL USING PN:+8419001166 RM BO TKTG //** UPON CHECKING, PAX IS ELIG. FOR REFUND BUT CANNOT PROVIDE WA RM BO TKTG //** PROVIDED ME AN EMAIL TO REQUEST FOR WA RM BO TKTG //** HOTRODAILY@BAMBOOAIRWAYS.COM RM BO TKTG //** KEVIN | 85296 | VIETNAM RM BO TKTG //** CID: 5fbdbd78-ef3f-409d-bd72-e4106a2e5899 RM BO TKTG //** EMAIL CID: a65aac04-cc48-4197-942c-9cf614d03d02 RM BO TKTG //** LEAVE RES AS IS | S#169952041 RM BO TKTG //** QD | NFAT | RM BO TKTG //** AYA | MSH0049091 | 11NOV23 9. 11NOV PNR: 283UAH RM BO TKTG //** REFUNDS RM BO TKTG //** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG //** CHECKED PREV NOTES RM BO TKTG //** SENT FOLLOW UP EMAIL TO AL RM BO TKTG //** CALLED THE AL AGAIN TO ASK FOR WA TO PROCESS REFUND RM BO TKTG //** NO PN ADDED ON THE HT 26765 RM BO TKTG //** CALLED PN FOR PSGR RM BO TKTG //** UPON CHECKING WITH AL, PAX IS ELIG. FOR REFUND BUT RM BO TKTG //** THEY DON'T HAVE THE WAIVER CODE TO PROVIDE RM BO TKTG //** HENCE, WALK ME THRU THE WEBSITE TO SEND A FEEDBACK FORM AT RM BO TKTG //** https://falconflyer.gulfair.com/#/feedback RM BO TKTG //** AGENT NAME AND LOC: JOSE | BAHRAIN RM BO TKTG //** CID: 827a2fd2-4dea-4bff-b231-b85f454ee9fb RM BO TKTG //** REF# OF THE FEEDBACK FILED: SR230060255 RM BO TKTG //** ADVANCED ESCALATED TO IED IMNJDELASERNA | APPROVED RM BO TKTG //** REMOVED ITIN RM BO TKTG //** QR | NFAT | S#169945227 RM BO TKTG //** AYA | MSH0049091 | 11NOV23 8. 11NOV PNR: 4CQS55 RM BO TKTG //**REFUNDS RM BO TKTG //** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG //** CONTACTED AL FOR WA CODE AND PLCMNT RM BO TKTG //** WAS ADVSD TO SEND EML INSTEAD TO RM BO TKTG //** NORAMTRADESUPPORT.US@QATARAIRWAYS.COM RM BO TKTG //** AGENT NAME AND LOC: GLAIZA | DOHA, QATAR RM BO TKTG //** CID: 015ce6b5-f812-4682-b6e0-e5093739a67f RM BO TKTG //** LEAVE RES AS IS RM BO TKTG //**QD | NFAT | S#169942050 RM BO TKTG //** AYA | MSH0049091 | 11NOV23 7. 11NOV PNR: 3JZS37 RM BO TKTG //** REFUNDS RM BO TKTG //** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG //** CXLD FLT 3M 060 RM BO TKTG //** CHECKED HT 29331 RM BO TKTG // ** WA 3MSKEDCHG | PLCMNT Endorsement Box RM BO TKTG //** PROCEED IN PROCESSING REFUND RM BO TKTG //** TKT449-8015594228 | SAC-C44948NZB0HBMN | REFAMT 200.98 RM BO TKTG //** TKT449-8015594229 | SAC-C449497IB0HBMN | REFAMT 200.98 RM BO TKTG //** TKT449-8015594230 | SAC-C44948DDB0HBMN | REFAMT 200.98 RM BO TKTG //**SEND RFND EML | TTL REF AMT 602.94 RM BO TKTG //** QR | NFAT | S#169938087 RM BO TKTG //** AYA | MSH0049091 | 11NOV23 6. 11NOV PNR: 4EF9T8 RM BO TKTG //** REFUNDS RM BO TKTG //** AS PER PREV NOTES RM BO TKTG //** PAX IS RQSTING FOR REFUND DUE TO RM BO TKTG //** CANNOT ACCEPT REPRO FROM AL RM BO TKTG //** TRIED TO PROCESS REF EXP ERROR RM BO TKTG //** WA: 65K5V PLCMNT: OSI RM BO TKTG //** CHECKED TKT IS ALREADY VOIDED RM BO TKTG //** ORIG TKT IS STILL OPEN RM BO TKTG //** UPON CHCKNG IN PREV NOTES RM BO TKTG //** DUE TO ASC, I CAN PROCEED WITH REF OF THE ORIG TKT RM BO TKTG //** PROCEED IN REF PROCESS RM BO TKTG //** TKT006-8022923124 | SAC-0060289563755 | RM BO TKTG //** SENT RFND EML | REFAMT: 168.00 RM BO TKTG //** QR | NFAT | S#169936387 RM BO TKTG //** AYA | MSH0049091 | 11NOV23 5. 11NOV PNR: 4PRMYN RM BO TKTG //** INVOL EXCHANGE RM BO TKTG //** CIS/ACCEPT EMAIL/AUTO ACCEPT MAJOR RM BO TKTG //** CXLD FLT DL 5434/DL 4964 RM BO TKTG //** CHECKED HT 29331 RM BO TKTG //** PROCEED IN EXCHANGE PROCESS | DMI OK RM BO TKTG //** OLD IATA: 50560985| NEW IATA: 50560985 RM BO TKTG //** OLD PCC: LAXEX3100| NEW PCC: LAXEX3100 RM BO TKTG //** NEW TKT: 006-8026007901 | NEW TKT: 006-8026007898 RM BO TKTG //** QR | NFAT | S#169935160 RM BO TKTG //** AYA | MSH0049091 | 11NOV23 4. 11NOV PNR: 2G6KUK RM BO TKTG //** REFUNDS RM BO TKTG //** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG //** UPON CHECKING, ITIN IS ALREADY FLOWN RM BO TKTG //** CALLED AL TO CONFIRM IF THE PAX USED THE RES RM BO TKTG //** UPON CHECKING, PAX TKT IS ALREADY USED NO ACTIVE TKT RM BO TKTG //** CID: 5b7d0d7d-ebcc-41be-9278-72de61e33f51 RM BO TKTG //** AGENT SINE, NAME AND LOC: MULAJIM | TURKEY RM BO TKTG //** TREAT AS PREV DONE RM BO TKTG //** QR | NFAT | S#169933537 RM BO TKTG //** AYA | MSH0049091 | 11NOV23 3. 11NOV PNR: 3O6C6N RM BO TKTG //** REFUNDS RM BO TKTG //** CXLD FLTS DL 5475/DL454/DL2998 RM BO TKTG //** AS PER CHECKING IN PREV NOTES RM BO TKTG //** PAX RSTD FOR FTC WITH VALUE 761.00USD RM BO TKTG //** RCVD CXLD ITIN RM BO TKTG //** HENCE, LEAVE RES AS IS RM BO TKTG //** QR | NFAT | S#169932391 RM BO TKTG //** AYA | MSH0049091 | 11NOV23 2. 11NOV PNR: 22NQ85 RM BO TKTG //** INVOL EXCHANGE RM BO TKTG //** CIS/ACCEPT EMAIL/AUTO ACCEPT MAJOR RM BO TKTG //** CXLD FLT DL 5217 RM BO TKTG //** CHECKED HT 29331 RM BO TKTG //** PROCEED IN EXCHANGE PROCESS | DMI OK RM BO TKTG //** OLD IATA: 50560985 | NEW IATA: 50560985 RM BO TKTG //** OLD PCC: LAXEX3100 | NEW PCC: LAXEX3100 RM BO TKTG //** NEW TKT: 0068026007744 | SNT MINOR EML RM BO TKTG //** QR | NFAT | S#169931568 RM BO TKTG //** AYA | MSH0049091 | 11NOV23 1. 11NOV PNR: 2IIEQN RM BO TKTG //** REFUNDS RM BO TKTG //** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG //** CXLD FLT TP 834 RM BO TKTG //** CHECKED HT 29331 NO POLICY ADDED RM BO TKTG //** CALLED AL FOR WA AND PLCMNT | UATC RM BO TKTG //** HENCE, SENT EML TO WEBSITE AT TAPAGENTSUS@CRMTAP.PT RM BO TKTG //** ECID: e3f8a25f-fa25-4369-ba45-a57fa23dc55a RM BO TKTG //** QD | NFAT | S#169930610 RM BO TKTG //** AYA | MSH0049091 | 11NOV23 ************************************* 10NOV PNR: 44GR8O RM BO TKTG //** REFUNDS RM BO TKTG //** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG //** CHECKED AL RESPONSE GIVING ME A LINK FOR REFUND RM BO TKTG //** CALL AL AGAIN FOR THE WAIVER CODE AND PLCMNT RM BO TKTG //** CANNOT PROVIDE WA AND PLCMNT RM BO TKTG //** CID: bb1df771-553f-42d3-895b-3543670cb9e3 RM BO TKTG //**HENCE, SENT EMAIL USING: RM BO TKTG //** etrefunds.delta@delta.com RM BO TKTG //**EMAIL CID: 2319f480-cbd3-403b-89a4-a7f2b0d4e388 RM BO TKTG //** QD | NFAT | S#169887232 RM BO TKTG //** AYA | MSH0049091 | 10NOV23 10NOV PNR: 2LGFUO RM BO TKTG //** TICKET REJECT RM BO TKTG //** AS PER CHECKING IN PREV NOTES RM BO TKTG //** THERE WAS A PRICE HIKE HAPPENED RM BO TKTG //** PAX IS UNDECIDED WHETHER TO CONTINUE THE BOOKING RM BO TKTG //** TRIED TO CALL PAX AGAIN FOR CONFIRMATION | UATC RM BO TKTG //** HENCE, QD | NFAT | RCVD SAME DAY | RM BO TKTG //** S#169882215 | TRVLR TIER BASED ON VOYA RM BO TKTG //** VNEXT ISNT WORKING RM BO TKTG //** AYA | MSH0049091 | 10NOV23 10NOV PNR: 2OLPR3 RM BO TKTG //** TICKET REJECT RM BO TKTG //** UPON CHECKING, ERROR DUE TO DUP BOOKING RM BO TKTG //** CHECKED FOR POSSIBLE DUP BOOKING RM BO TKTG //** UPON CHECKING PNR: 2OMSXA IS ALRDY TKTD RM BO TKTG //** CHECKED, SAME EXACT FLTS, DOB AND NAME RM BO TKTG //** THE PNR IS ALREADY TICKETED RM BO TKTG //** THEREFORE, PROCEED TO DELETE THIS ITIN RM BO TKTG //** QR | NFAT | S#169880136 RM BO TKTG //** AYA | MSH0049091 | 10NOV23 10NOV PNR: 4CQS55 RM BO TKTG //** REFUNDS RM BO TKTG //** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG //** CHECKED HT 29331 AND 10618 RM BO TKTG //** NO WAIVER CODE AVAILABLE RM BO TKTG //** CALLED AL TO ASK FOR WA CODE TO USE | UATC RM BO TKTG //** SENT EML INSTEAD AT hoetrodaily@bambooairways.com RM BO TKTG //** EMAIL CID: 37d44a6d-7f70-4b87-a7e1-995765d8099f RM BO TKTG //** QD | NFAT | S#169876150 RM BO TKTG //** AYA | MSH0049091 | 10NOV23 10NOV PNR: 2M4XW8 RM BO TKTG //** EXCHANGE ERRORS RM BO TKTG //** REVIEWED PNR RM BO TKTG //** UPON CHECKING, THERE WAS A NOTES FROM BO TKTG RM BO TKTG //** TREAT AS PREV DONE | LEAVE RES AS IS RM BO TKTG //** QR | NFAT | S#169870716 RM BO TKTG //** AYA | MSH0049091 | 10NOV23 10NOV PNR: 3ITYW4 RM BO TKTG //** REFUNDS RM BO TKTG //** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG //** CHECKED HT 29331 AND 10618 RM BO TKTG //** NO WA FOR OA CALLED AL FOR WA RM BO TKTG //** WA: NAMRZCX PLCMNT: REMARKS RM BO TKTG //** AGENT ADDED IT IN OSI FIELD AS WELL RM BO TKTG //** AGENT SINE, NAME AND LOC: STEPH | 7018RM | MNL RM BO TKTG //** CID: beec4b23-4f1d-45f3-9e6d-7e59fde8049a RM BO TKTG //** PRCOEED WITH PROCESS REF RM BO TKTG //** TKT160-8020212877 | SAC- 160NUJUORAHZH | REF AMT194.80 RM BO TKTG //** SENT RFND EML | S#169873544 RM BO TKTG // ** QR | NFAT RM BO TKTG //** AYA | MSH0049091 | 10NOV23 10NOV PNR: 2N7NYQ RM BO TKTG //** REFUNDS RM BO TKTG //** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG //** CX7605 PHXLAX CXLD FLT RM BO TKTG //** CHECKED HT 29331 AND 10618 RM BO TKTG //** NO WA FOR OA CALLED AL FOR WA RM BO TKTG //** WA: NAMRZCX PLCMNT: REMARKS RM BO TKTG //** AGENT ADDED IT IN OSI FIELD AS WELL RM BO TKTG //** AGENT SINE, NAME AND LOC: STEPH | 7018RM | MNL RM BO TKTG //** CID: beec4b23-4f1d-45f3-9e6d-7e59fde8049a RM BO TKTG //** PRCOEED WITH PROCESS REF RM BO TKTG //** TKT160-8009211701-02 | SAC- 160NUJGWFIL9X | REF AMT 5116.05 RM BO TKTG //** TKT160-8009211699-00 | SAC- 160NUJGWFIL9V | TRF AMT 5116.05 RM BO TKTG //** TTL REF AMT: 10232.10 | SENT REFND EML RM BO TKTG //** QR | NFAT | S#169872039 RM BO TKTG //** AYA | MSH0049091 | 10NOV23 10NOV PNR: 2L9T5X RM BO TKTG //** REFUNDS RM BO TKTG //** CUSTOMER IS REQSTNG FOR REFUND DUE TO CXLN RM BO TKTG //** STILL NO AL RESPONSE RM BO TKTG //** CALLED AL FOR WA RM BO TKTG //** WAS ADVSD TO SEND AN EMAIL TO WA RM BO TKTG //** TAPAGENTSUS@CRMTAP.PT AGNT SN AND LOC 84243F | LISBON RM BO TKTG //** CID: 53c03d46-0c05-4e17-ab32-dcaf6b923f76 RM BO TKTG //** EMAIL CID: 91e30242-088b-4754-ba6a-6e4e561122cd RM BO TKTG //** QD | NFAT | S#169856152 RM BO TKTG //** AYA | MSH0049091 | 10NOV23 10NOV PNR: 4GIV3U RM BO TKTG //** REFUNDS RM BO TKTG //** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG //** TLV FLT WAS CXLD RM BO TKTG //** AL ALRDY REPLIED WITH THE LINK FOR THE WA OF TLV FLTS CXLN RM BO TKTG //** LINK: https://www.tapagents.com/Partners_UI/Article.aspx?ArticleId=1846 RM BO TKTG //** WA: PTTRVW292023 PLCMNT: WARM, FE AND OSI RM BO TKTG //** PRCOEED TO PROCESS REF RM BO TKTG //** TKT047-8020880082 | SAC- 047NUJ34H8KIA | REF AMT322.62 RM BO TKTG //** SEND RFND EML | S#169853921 RM BO TKTG //** QR | NFAT | RM BO TKTG //** AYA | MSH0049091 | 10NOV23 10NOV PNR: 2G22EZ RM BO TKTG //** REFUNDS RM BO TKTG //** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG //** TLV FLT WAS CXLD RM BO TKTG //** CHECKED HT 41232 RM BO TKTG //** NO NEED TO CTC AL SINCE FLT CXLD INCLUDES AY FLT RM BO TKTG //** PAX IS ELIG. FOR REFUND RM BO TKTG //** WA: SR OTHS YY- REFUND DUE ISRAEL WAR RM BO TKTG //** PLCMNT: SSR RM BO TKTG //** PRCOEED TO PROCESS REF RM BO TKTG //** TKT105-8021568008-09 | SAC- 105NUKD2B2D54 | REF AMT2467.22 RM BO TKTG //** TKT105-8021568006-07 | SAC- 105NUKD2B2D52 | REF AMT2467.22 RM BO TKTG //** SEND RFND EML | TTL REF AMT 4934.44 RM BO TKTG //** QR | NFAT | S#169852540 RM BO TKTG //** AYA | MSH0049091 | 10NOV23 10NOV PNR: 4S5MJY RM BO TKTG //** REFUNDS RM BO TKTG //** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG //** TLV FLT AS CXLD RM BO TKTG //**CHECKED HT 41232 RM BO TKTG //** WAIVER CODE: TELEX NO: 85140 REF 84981 ISRAEL STUATION. RM BO TKTG //** NO WAIVER PLCMNT ADDED, HENCE ADD IT IN WARM, FE AND OSI RM BO TKTG //** PROCEED WITH PROCESS REFUND RM BO TKTG //** TKT235-8016613913 | SAC- 23543390C8131 | REF AMT 636.42 RM BO TKTG //** SEND TRFND EML | S#169850093 RM BO TKTG //** QR | NFAT | RM BO TKTG //** AYA | MSH0049091 | 10NOV23 10NOV PNR: 283UAH RM BO TKTG //** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG //** ALL FLTS CXLD INCLUDES TLV RM BO TKTG //** CHECKED AHT 41232 NO POLICY ADDED RM BO TKTG //** CALLED AL TO ASK FOR WAIVER CODE RM BO TKTG //** ZAINAB | GF HDQ BAHRAIN RM BO TKTG //** CID: 3339a0ca-3c67-4c13-9c65-8d37ca92fdb8 RM BO TKTG //** ADVSD TO CTC LAX TRIED TO CALL AL | UATC RM BO TKTG //** HENCE, SENT EML PROVIDED BY ZAINAB RM BO TKTG //** EMAIL ADD: GFUSCA@aviaworldna.com RM BO TKTG //** ECID: c44ee034-56a5-4fc8-a5fa-c90a7bdb9db1 RM BO TKTG //** QD | NFAT | S#169847289 RM BO TKTG //** AYA | MSH0049091 | 10NOV23 10NOV PNR: 493UAI RM BO TKTG //** REFUNDS RM BO TKTG //** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG //** ALL FLTS CXLD INCLUDES TLV FLT RM BO TKTG //** CHECKED HT 41232 RM BO TKTG //** WAIVER CODE: ACATLVOCT23 PLMCNT: ENDO BOX RM BO TKTG //** PROCEED IN PROCESSSING REF RM BO TKTG //** TKT014-8024845645-46 | SAC- 014NUJ34JLKCT | REF AMT: 880.34 RM BO TKTG //** SENT RFND EML | S#169841125 RM BO TKTG //** QR | NFAT RM BO TKTG //** AYA | MSH0049091 | 10NOV23 10NOV PNR: 4MWYEN RM BO TKTG //** REFUNDS RM BO TKTG //** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG //** 9X 180 IADMGW CXLD FLT RM BO TKTG //** CHECKED HT 29331 RM BO TKTG //** WAIVER CODE: Waiver code - OSI UA OASKEDCHG RM BO TKTG //** PROCEED IN PROCESSING REF RM BO TKTG //** PAX IS IN CI STATUS RM BO TKTG //** CALLED AL FOR VER IF THE PAX BOARDED THE PLANE RM BO TKTG //** AGENT SINE, NAME AND LOC: RM BO TKTG //** LEA | EE | DETROIT, MI RM BO TKTG //** CID: cdb071ef-1726-4850-97e9-d8c1e9737327 RM BO TKTG //** WAS ADVSD pax first flt was alrdy tagged as LFTD RM BO TKTG //** CONSIDERED AL CNTRL AS PER ADVSD BY LEA RM BO TKTG //** HENCE, NFAN | QR | S#169838121 RM BO TKTG //** AYA | MSH0049091 | 10NOV23 10NOV PNR: 2G22EZ RM BO TKTG //** REFUNDS RM BO TKTG //** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG //** CXLD FLT HELTLV/TLVMAD RM BO TKTG //** CHECKED HT 41232 RM BO TKTG //** PAX IS ELIG. FOR REFUND RM BO TKTG //** CHECKED HT 29331 FOR APPLICABLE WAIVER CODE RM BO TKTG //** no waiver code added for other OA FLTS RM BO TKTG //** CALLED AL FOR WA | UATC RM BO TKTG //** HENCE, SENT EMAIL AT refunds@finnair.com RM BO TKTG //** EMAIL CID: aa129fa6-eb23-48cd-9792-49693b3179b3 RM BO TKTG //** NFAT | QD | S#169836802 RM BO TKTG //** AYA | MSH0049091 | 10NOV23 *********** 09NOV PNR: 26JHKH 61 RM BO TKTG //** TICKET REJECT 62 RM BO TKTG //** INFANT NAME IS INCOMPLETE 63 RM BO TKTG //** TRIED TO CALL AL TO ASK ASSISTANCE 64 RM BO TKTG //** AL UATC 65 RM BO TKTG //** TRIED TO CALL PAX TO DISCUSS OPTIONS | UATC 66 RM BO TKTG //** HENCE, SENT 2ND ATTEMPT EMAIL TO THE PAX 67 RM BO TKTG //** CID: 0E90F1BD-C4A9-4A4B-91A8-82C92E23E1B2 68 RM BO TKTG //** QD | NFAT | S#169767507 69 RM BO TKTG //** AYA | MSH0049091 | 09NOV23 09NOV PNR: 44GR8O RM BO TKTG //** INVOL REFUND RM BO TKTG //** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG //** CXLD FLT DL DL8335 CDGFLR RM BO TKTG //** CHECKED HT 29331 NO POLICY FOR CS FLTS RM BO TKTG //** CALLED AL TO ASK FOR THE WC TO USE | UATC RM BO TKTG //** HENCE, SENT AN EMAIL USING: RM BO TKTG //** deltaprofessional@delta.com RM BO TKTG //** EMAIL CID: 2ef2d7bb-1ab5-4945-8cce-a23105538cb2 RM BO TKTG //** QD | NFAT | S#169782201 RM BO TKTG //** AYA | MSH0049091 | 09NOV23 09NOV PNR: 2HUOIO RM BO TKTG //** REFUND DUE TO ASC RM BO TKTG //** AS PER PREV NOTES, STILL WAITING FOR THE WAIVER CODE FROM AL RM BO TKTG //** AL REPLIED WITH WAIVERCODE TO USE RM BO TKTG //** PLCMNT IN WARM , FE AND OSI RM BO TKTG //** AA WAIVER CODE: IB398219DEC RM BO TKTG //** PROCEED WITH REFUND PROCESS RM BO TKTG //** TKT075-8014635828 | SAC-07511965383790 | REF AMT: 494.12 RM BO TKTG //** TKT075-8014635829 | SAC-07511962500265 | REF AMT: 494.12 RM BO TKTG //** TKT075-8014635830 | SAC-07511967218923 | REF AMT: 494.12 RM BO TKTG //** TKT075-8014635831 | SAC-07511973772566 | REF AMT: 494.12 RM BO TKTG //** SEND RFND EML | TTL RF AMT: 1976.48 RM BO TKTG //** QR | NFAT | S#169780184 RM BO TKTG //** AYA | MSH0049091 | 09NOV23 09NOV PNR: 43R93W RM BO TKTG //** REFUNDS RM BO TKTG //** AS PER CHECKING IN THE PREV NOTES TKT IS ALRDY RFNDD RM BO TKTG //** CHECKED TKT AND IT IS REFUNDED ALREADY RM BO TKTG //** TREAT AS PREV DONE RM BO TKTG //** QR | NFAT | S#169778608 RM BO TKTG //** AYA | MSH0049091 | 09NOV23 09NOV PNR: 2J8BCB RM BO TKTG //** TICKET REJECT RM BO TKTG //** UPON CHECKING FIRST SEGMENT IS BENING CXLD RM BO TKTG //** ALREADY TRIED TO RE-SELL FLIT IN ANOTHER COS RM BO TKTG //** PAX PLATINUM TIER, ALRDY TRIED UNTIL HIGHEST COS RM BO TKTG //** STILL THE SAME ERROR RM BO TKTG //** TRIED TO CALL PAX TO OFFER OPTIONS | ROUTED TO VM RM BO TKTG //** VOIDED SPLT TKT: 2J7Z53 RM BO TKTG //** SEND EML PAX: 74da9981-5c43-488b-a4f2-99fa15fcb162 RM BO TKTG //** QD | NFAT | S#169776998 RM BO TKTG //** AYA | MSH0049091 | 09NOV23 09NOV PNR: 2IBPMH RM BO TKTG //** TICKET REJECT RM BO TKTG //** NAME CORRECTION RM BO TKTG //** CHECKED PREV NOTES RM BO TKTG //** AS PER CHECKING, PREV AGENT STILL WAITING FOR RM BO TKTG //** AIRLINE REVERT RM BO TKTG //** ENDORSED AND APPRVD BY SOD IMNJDELASERNA RM BO TKTG //** QR | NFAT | S#169770658 RM BO TKTG //** AYA | MSH0049091 | 09NOV23 09NOV PNR: 26AOIG RM BO TKTG //** INVOL EXCH RM BO TKTG //** TKT IS ON AL CONTROL RM BO TKTG //** CHECKED AF WEBSITE TO CHECK ITIN RM BO TKTG //** UPON CHECKING|ITIN IS ALREADY MATCHED TO AL WEBSITE TKT RM BO TKTG //** PREV DONE BY AL RM BO TKTG //** LEAVE RES AS IS RM BO TKTG //** QR | NFAT | S#169769405 RM BO TKTG //** AYA | MSH0049091 | 09NOV23 09NOV PNR: 2A9F9H RM BO TKTG //** TICKET REJECT RM BO TKTG //** INFANT NAME IS INCOMPLETE RM BO TKTG //** TRIED TO CALL AL TO ASK ASSISTANCE RM BO TKTG //** AL UATC RM BO TKTG //** TRIED TO CALL PAX TO DISCUSS OPTIONS | UATC RM BO TKTG //** HENCE, SENT 2ND ATTEMPT EMAIL TO THE PAX RM BO TKTG //** CID: 0e90f1bd-c4a9-4a4b-91a8-82c92e23e1b2 RM BO TKTG //** QD | NFAT | S#169767507 RM BO TKTG //** AYA | MSH0049091 | 09NOV23 09NOV PNR: 3BC32V RM BO TKTG //** INVOL EXCHANGES RM BO TKTG //** CHECKED PREV NOTES RM BO TKTG //** AS PER CHECKING, TKT OF P2 WAS ALREADY IN AL CONTROL RM BO TKTG //** DUE TO RECENT NAME CORRECTION RM BO TKTG //** TRIED TO CALL AL FOR ASSISTANCE | UATC RM BO TKTG //** TRIED TO CALL AL AGAIN TO CHECK FOR OPTIONS | UATC RM BO TKTG //** TRIED TO CALL PAX INSTEAD TO PROVIDE OPTIONS RM BO TKTG //** HUSBAND ANSWERED FAILED SECVER RM BO TKTG //** HENCE SENT EMAIL TO PAX USING HT 40514 RM BO TKTG //** EMAIL CID: 595cf08d-a5f0-4619-a289-8bca423419af RM BO TKTG //** NFAT | QR APPRVD BY SOD IMNJDELASERNA | S#169755738 RM BO TKTG //** AYA | MSH0049091 | 09NOV23 09NOV PNR: 2G5OYT RM BO TKTG //** TICKET REJECT RM BO TKTG //** AS PER CHECKING, FLTS ARE UC THEREFORE RM BO TKTG //** TRIED TO SELL-IN THE FLTS NO FLT OPTIONS RM BO TKTG //** CALLED TO PAX TO OFFER CXLN | ROUTED TO VM RM BO TKTG //** HENCE SENT EMAIL AGAIN TO PAX RM BO TKTG //** CID: 2ed38115-ad2f-4235-b96e-f8f59042d14d RM BO TKTG //** QD | NFAT | S#169754356 RM BO TKTG //** AYA | MSH0049091 | 09NOV23 09NOV PNR: 2EAGIF RM BO TKTG //** TICKET REJECT RM BO TKTG //** AS PER CHECKING, FLTS ARE UC THEREFORE RM BO TKTG //** SELL-IN THE FLTS NO FLT OPTIONS RM BO TKTG //** CALLED TO PAX TO OFFER OPTIONS | ROUTD TO VM RM BO TKTG //** SENT EMAIL TO PAX RM BO TKTG //** CID: c4541ced-4bbb-407e-b4bd-9405f0debc04 RM BO TKTG //** QD | NFAT | S#169747490 RM BO TKTG //** AYA | MSH0049091 | 09NOV23 09NOV PNR: 4GIV3U RM BO TKTG //** REFUNDS RM BO TKTG //** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG //** CHECKED HT 29331 | NO WA ADDED RM BO TKTG //** CALLED AL TO ASK ABOUT WA RM BO TKTG //** WAS ADVSD TO REACH OUT THEIR HELP DESK USING: RM BO TKTG //** TAPAGENTSUSA@CRMTAP.PT RM BO TKTG //** AGENT NAME AND LOC: MARCO ANTONIO | BRAZIL RM BO TKTG //** CID: cedac681-547b-4421-a4f1-956170fdf5ee RM BO TKTG //** EMAIL CID: 48e3249d-437c-4d75-90d7-9a6996fa87ff RM BO TKTG //** QD | NFAT | S#169746011 RM BO TKTG //** AYA | MSH0049091 | 09NOV23 09NOV PNR: 2L9T5X RM BO TKTG //** REFUNDS RM BO TKTG //** CUSTOMER IS REQSTNG FOR REFUND DUE TO CXLN RM BO TKTG //** CHECKED PREV NOTES NO WA ADDED RM BO TKTG //** CALLED AL TO ASK ABOUT WA RM BO TKTG //** WAS ADVSD TO REACH OUT THEIR HELP DESK USING: RM BO TKTG //** TAPAGENTSUSA@CRMTAP.PT RM BO TKTG //** AGENT, SINE NAME AND LOC: GUMARIO | PORTUGAL RM BO TKTG //** CID: ca3211ff-11eb-4a89-b917-e0e8e584bd61 RM BO TKTG //** EMAIL CID: a7d25b92-6cfb-4004-ad46-c5fe3136e34a RM BO TKTG //** QD | NFAT | S#169742947 RM BO TKTG //** AYA | MSH0049091 | 09NOV23 09NOV PNR: 3KG9AO RM BO TKTG //** REFUNDS RM BO TKTG //** CXLD FLT DUE TO ISREAL WAR RM BO TKTG //** AS PER CHECKING IN PREV NOTES RM BO TKTG //** WAIVER CODE: NYCAZ01CC GGSU 09NOV0927L RM BO TKTG //** NO ADDED PLCMNT HENCE PUT IN IN WARM, FE RM BO TKTG //** PROCEED WITH PROCESSING REFUND RM BO TKTG //** TKT:055-8020216515 | SAC- 055NU6U3TMNR7 RM BO TKTG //** SND RFNDEML | AMT: 1476.97 RM BO TKTG //** QR | NFAT | S#169742293 RM BO TKTG //** AYA | MSH0049091 | 09NOV23 9NOV PNR: 2G5OYT RM BO TKTG //** TICKET REJECT RM BO TKTG //** AS PER CHECKING, FLTS ARE UC THEREFORE RM BO TKTG //** TRIED TO SELL-IN THE FLTS NO FLT OPTIONS RM BO TKTG //** CALLED TO PAX TO OFFER OPTIONS | UATC RM BO TKTG //** HENCE SENT EMAIL TO PAX RM BO TKTG //** CID: bd744a4b-6096-4f67-ae44-0b8f00cec44a RM BO TKTG //** QD | NFAT | S#169736604 RM BO TKTG //** AYA | MSH0049091 | 09NOV23 09NOV PNR: 3DTCT8 RM BO TKTG //** REFUNDS RM BO TKTG //** CHECKED PREV NOTES RM BO TKTG //** AS PER CHECKING, PAX RQSTD TO CXL DUE TO ASC RM BO TKTG//** NO ACTION ADVSD BY GCO RM BO TKTG //** CHECKED HT 41232 | REF ALLOWED RM BO TKTG //** PROCEED IN PROCESING REFUND NONE LISTED WAIVER CODE AS PER POLICY RM BO TKTG //** TKT075-8012647644-45 | SAC-07511967975485 | REF AMT: 1296.97 RM BO TKTG //** TKT075-8012647646-47 | SAC-07511974267020 | REF AMT: 1296.97 RM BO TKTG //** SENT RFND EML | TTL REF AMT: 2593.94 RM BO TKTG //** QR | NFAT | S#169735649 RM BO TKTG //** AYA | MSH0049091 | 09NOV23 ************** 08NOV PNR: 2EAGIF RM BO TKTG //** TICKET REJECT RM BO TKTG //** AS PER CHECKING, FLTS ARE UC THEREFORE RM BO TKTG //** SELL-IN THE FLTS NO FLT OPTIONS RM BO TKTG //** CALLED TO PAX TO OFFER OPTIONS | UATC RM BO TKTG //** SENT EMAIL TO PAX RM BO TKTG //** CID: 93ceed3f-ccd7-4874-b815-090248468aac RM BO TKTG //** QD | NFAT | S#169683088 RM BO TKTG //** AYA | MSH0049091 | 08NOV23 08NOV PNR: 2E9Z7W RM BO TKTG //** TICKET REJECT RM BO TKTG //** CHECKED TKT, AS FLT RM BO TKTG //** PAX ADDED INFANT RM BO TKTG //** AS PER CHECKING, AS DOSNT ALLW INF TKTG RM BO TKTG //** TKTS WERE ALRDY ISSUED FOR THE THREE PAX RM BO TKTG //** SENT EML TO PAX CANNOT RETRIEVE ITIN# IN VNEXT, DUE TO ERROR. HENCE SENT IT OUTSIDE RM BO TKTG //** CID: b221c73a-26fa-4004-ae73-5d9c08ed0292 RM BO TKTG //** QR | NFAT | S#169681263 RM BO TKTG //** AYA | MSH0049091 | 08NOV23 08NOV PNR: 26AOIG RM BO TKTG //** EXCHANGE ERRORS RM BO TKTG //** AS PER CHECKING IN PREV NOTES RM BO TKTG //** AF ETKT NOT AUTHORIZED RM BO TKTG //** TRIED TO REISSUE THE TKT AS WELL, SAME ERROR RM BO TKTG //** UPON CHECKING TKT IS IN AL CONTROL ALREADY RM BO TKTG //** REACHED OUT PAX TO ADVISED TO CALL THE AL TO REISSUE THE TKT RM BO TKTG //** UATC | HENCE SENT EMAIL RM BO TKTG //** CID: a5255bcc-6822-4265-a907-08b85eab58bd RM BO TKTG //** QD | NFAT | S#169680286 RM BO TKTG //** AYA | MSH0049091 | 08NOV23 08NOV PNR: 2E2KT5 RM BO TKTG //** TICKET REJECT RM BO TKTG //** UPON CHECKING, NO DOB ADDED RM BO TKTG //** CHECKED VOYAGER, NO DOB ADDED RM BO TKTG //** CALLED PAX TO ASK ABOUT HER BIRTHDAY RM BO TKTG //** CID: 13488f3a-1c26-4c1c-a020-7ca7011d8338 RM BO TKTG //** PROCEED IN ISSUING THE TKT RM BO TKTG //** QR | NFAT | S#169677840 RM BO TKTG //** AYA | MSH0049091 | 08NOV23 08NOV PNR: 2R8DFG RM BO TKTG //** EXCHANGE ERRORS RM BO TKTG //** NAME CORRECTION RM BO TKTG //** CHECKED PREV NOTES FLT IS IN CI STATUS RM BO TKTG //** CHECKED FLT FIRST SEGMENT IS ALREADY FLOWN RM BO TKTG //** PAST-DATED FLIGHT RM BO TKTG //** CANNOT ADD RMRKS IN VOYA DUE TO DIFF POS RM BO TKTG //** QR | NFAT RM BO TKTG //** AYA | MSH0049091 | 08NOV23 08NOV PNR: 2DGZ RM BO TKTG //** TICKET REJECT RM BO TKTG //** CHECKED TKT, AS FLT RM BO TKTG //** PAX ADDED INFANT RM BO TKTG //** AS PER CHECKING, AS DOSNT ALLW INF TKTG RM BO TKTG //** TKTS WERE ALRDY ISSUED FOR THE THREE PAX RM BO TKTG //** SENT EML TO PAX RM BO TKTG //** CID: 4bb011bc-0fe3-4743-8c20-f6849f6adcb7 RM BO TKTG //** QR | NFAT | S#169664813 RM BO TKTG //** AYA | MSH0049091 | 08NOV23 08NOV PNR: 2D5ZUM RM BO TKTG //** TICKET REJECT RM BO TKTG //** CHECKED TKT, AS FLT RM BO TKTG //** PAX ADDED INFANT RM BO TKTG //** AS PER CHECKING, AS DOSNT ALLW INF TKTG RM BO TKTG //** TKTS WERE ALRDY ISSUED FOR THE THREE PAX RM BO TKTG //** SENT EML TO PAX RM BO TKTG //** CID: 968d0529-2368-4c9e-b3bb-c356fbe86bd5 RM BO TKTG //** QR | NFAT | S#169658162 RM BO TKTG //** AYA | MSH0049091 | 08NOV23 08NOV PNR: 2829N4 RM BO TKTG //** TICKET REJECT RM BO TKTG //** PRVSLY DELAYED RM BO TKTG //** AS PER CHECKING, FLTS ARE UC THEREFORE, PREV AGENT RM BO TKTG //** RE-SELL-IN THE FLTS AND CALLED PAX | UATC RM BO TKTG //** TRIED TO RE-SELL-IN THE FLTS AGAIN, NO AVAIL FLTS RM BO TKTG //** SENT FU EMAIL TO PAX RM BO TKTG //** CID: c3f50155-7380-4525-b5cf-c15dba3df1e0 RM BO TKTG //** QD | NFAT | S#169656286 RM BO TKTG //** AYA | MSH0049091 | 08NOV23 08NOV PNR: 2CS29N RM BO TKTG //** TICKT REJECT RM BO TKTG //** AS PER CHECKING, IT'S IN RAINOK RM BO TKTG //** RAINOK WAS ALRDY REMOVED RM BO TKTG //** REPRICED THE TKT, GOT THE SAME FARE RM BO TKTG //** GDS ERROR, NO FOP | ADDED THE OFOP RM BO TKTG //** CHOOSED SEATS RM BO TKTG //** QR | NFAT | S#169653296 RM BO TKTG //** AYA | MSH0049091 | 08NOV23 08nov pnr: 2A9F9H RM BO TKTG //** TICKET REJECT RM BO TKTG //** UNCONFRMD SGMNTS RM BO TKTG //** AS PER CHECKING IN PREV NOTES, AGENT ALRDY CLD PAX RM BO TKTG //** OUTSIDE CALLING HRS HENCE, QD RM BO TKTG //** TRIED TO RE-SELL FLT FOR THE PAX RM BO TKTG //** FARE INCREASE OF 88.00USD RM BO TKTG //** TRIED TO CALL PAX TO DISCUSS OPTIONS | UATC RM BO TKTG //** HENCE, SENT EML 2ND ATTMPT RM BO TKTG //** CID: c3b045ae-1733-42e2-af09-54279696612e RM BO TKTG //** QD | NFAT | S#169649092 RM BO TKTG //** AYA | MSH0049091 | 08NOV23 08nov pnr: 2CPED8 RM BO TKTG //** TICKET REJECT RM BO TKTG //** CHECKED TKT, AS FLT RM BO TKTG //** PAX ADDED INFANT RM BO TKTG //** AS PER CHECKING, AS DOSNT ALLW INF TKTG RM BO TKTG //** TKTS WERE ALRDY ISSUED FOR THE THREE PAX RM BO TKTG //** SENT EML TO PAX RM BO TKTG //** CID: bd0ec7ce-4c8a-45a7-b591-e50406afae16 RM BO TKTG //** QR | NFAT | RM BO TKTG //** AYA | MSH0049091 | 08NOV23 08NOV PNR: 26JHKH RM BO TKTG //** TICKET REJECT RM BO TKTG //** checked prev notes RM BO TKTG //** as per checking, inf first name was incomplete RM BO TKTG //** tried to call al to ask for possible workarnd RM BO TKTG //** outside calling hrs RM BO TKTG //** QD | NFAT | S#169643824 RM BO TKTG //** AYA | MSH0049091 | 08NOV23 08NOV PNR: L7NUOT RM BO TKTG //** TICKET REJECT RM BO TKTG //** as per checking there was an issue with the fop RM BO TKTG //** called pax to issue tkt using cc info | uatc RM BO TKTG //** hence sent email to pax CID: 97ff8af5-1fb1-485d-adf4-cac51e0ee58f RM BO TKTG //** QD | NFAT | S#169640274 RM BO TKTG //** AYA | MSH0049091 | 08NOV23 08NOV PNR: 2BXVSY RM BO TKTG //** TICKET REJECT RM BO TKTG //** RCVD THE PNR AS RAINOK BY THE PREV AGENT RM BO TKTG //** CHECKED RMRKS RM BO TKTG //** PREV AGENT ALRDY SENT EML TO FT RM BO TKTG //**QD | NFAT | RCVD SAME DAY | S#169638020 RM BO TKTG //** AYA | MSH0049091 | 08NOV23 08NOV PNR: 24DHDN RM BO TKTG //** TICKET REJECT RM BO TKTG //** RCVD THE PNR AS RAINOK BY THE PREV AGENT RM BO TKTG //** CHECKED RMRKS, AS PER CHCKNG RM BO TKTG //** DL HX AUTO CXLD RM BO TKTG //** SENT EMAIL TO PAX RM BO TKTG //** CID: 0b4e4fe8-3219-494d-a8a2-1698e0b07643 RM BO TKTG //**QR | NFAT | S#169636852 RM BO TKTG //** AYA | MSH0049091 | 08NOV23 ******************************* 07NOV PNR: 3GZG2G RM BO TKTG //** EXCHANGES ERRORS RM BO TKTG //** CHECKED DMI, ITIN OK RM BO TKTG //** UPON CHECKING IN THE PREV NOTES, AGENT SENT AN EMAIL TO DE RM BO TKTG //** FOR WAIVER TO REISSUE NO ADDED ADDITIONAL INFO RM BO TKTG //** CHECKED TQT, NO ADDED TST YET. TRIED TO FXQ, REISSUE NOT ALLOWED RM BO TKTG //** TRIED TO FXP, PRICE HIKE RM BO TKTG //** TRIED TO SELL-IN THE EXACT SAME FLT DE FLT NOT AVAIL RM BO TKTG //** ESCALATED TO SOD IMJDELASERNA RM BO TKTG //** QD | NFAT | CNT ADD RMRKS TO VOYA DUE TO UNAUTH POS RM BO TKTG //** AYA | MSH0049091 | 07NOV23 07NOV PNR: 28SCPI RM BO TKTG //** TICKET REJECT RM BO TKTG //** CHECKED TKT, AM FLT RM BO TKTG //** PAX ADDED INFANT RM BO TKTG //** AS PER CHECKING, NAME TOO LONG RM BO TKTG //** CONTACTED AL TO ASK ASSISTANCE | UATC RM BO TKTG //** CONTACTED PAX FOR OPTNS | UATC RM BO TKTG //** SEND EML TO PAX RM BO TKTG //** CID: 044a12d6-e295-4567-8024-ac9235a9a613 RM BO TKTG //** QD | NFAT | S#169592066 RM BO TKTG //** AYA | MSH0049091 | 07NOV23 07NOV PNR: 24TJVQ RM BO TKTG //** TICKET REJECT RM BO TKTG //** CHECKED TKT, AS FLT RM BO TKTG //** PAX ADDED INFANT RM BO TKTG //** AS PER CHECKING, AS DOSNT ALLW INF TKTG RM BO TKTG //** CONTINUED TO ISSUE THE TKT FOR TWO PAX RM BO TKTG //** SEND EML TO PAX RM BO TKTG //** CID: 866b6dc5-98b5-4375-a455-aba3cb6e250e RM BO TKTG //** QR | NFAT | S#169590882 RM BO TKTG //** AYA | MSH0049091 | 07NOV23 07NOV PNR: 28NNOJ RM BO TKTG //** TICKET REJECT RM BO TKTG //** CHECKED TKT, AS FLT RM BO TKTG //** PAX ADDED INFANT RM BO TKTG //** AS PER CHECKING, AS DOSNT ALLW INF TKTG RM BO TKTG //** CONTINUED TO ISSUE THE TKT FOR TWO PAX RM BO TKTG //** SEND EML TO PAX RM BO TKTG //** CID: c37215b5-c7d7-4965-899e-93fda4fca911 RM BO TKTG //** QR | NFAT | S#169589462 RM BO TKTG //** AYA | MSH0049091 | 07NOV23 07NOV PNR: 22G48E RM BO TKTG //** REFUNDS RM BO TKTG //** CHECKED PREV NOTES RM BO TKTG //** AS PER CHECKING, PAX RQSTD TO CXL DUE TO ASC RM BO TKTG//** FLT WAS TAGGED AS NO SHOW, CALLED AL RM BO TKTG //** AS PER CHECKING WITH AL, PAX WAS REALLY DIDN'T SHOW UP RM BO TKTG //** CONSIDERED VOL REFND | PE APPLIES RM BO TKTG //** CANT PROCEED WITH REF SINCE STILL WITHIN TKT VOID PRD RM BO TKTG //** SENT RFND EML | CANNOT ADD RMRKS IN VOYA RM BO TKTG //** QD | NFAT | RM BO TKTG //** ERROR: Navigator Documentation service is currently not operational. RM BO TKTG //** AYA | MSH0049091 | 07NOV23 07NOV PNR: 3GM2I6 RM BO TKTG //** REFUNDS RM BO TKTG //** CHECKED PREV NOTES RM BO TKTG //** AS PER CHECKING, PAX RQSTD TO CXL FLT RM BO TKTG//** NO TTL REF AMNT ADDED | FLWD GCO NOTES RM BO TKTG //** PROCEED IN PROCESING REFUND RM BO TKTG // ** USED TAXES 259YQ / 20AA / 154.10DO RM BO TKTG // ** USED TAXES 2.75TY / 15.00 UX / 16.30VB RM BO TKTG //** TKT1398016961473 | SAC-C139555DAWHBMN | REF AMT: 1674.95 RM BO TKTG //** SENT RFND EML | RM BO TKTG //** QR | NFAT | CANNOT ADD RMRKS IN VOYA RM BO TKTG //** ERROR: Navigator Documentation service is currently not operational. RM BO TKTG //** AYA | MSH0049091 | 07NOV23 07NOV PNR: 2SP5HR RM BO TKTG //** REFUNDS RM BO TKTG //** CHECKED PREV NOTES RM BO TKTG //** AS PER CHECKING, PAX RQSTD TO CXL DUE TO ASC RM BO TKTG//** NO TTL REF AMNT ADDED RM BO TKTG //** WA: 90878702 | TO BE ADDED IN ENDORSEMENT RM BO TKTG //** PROCEED IN PROCESING REFUND RM BO TKTG //** TKT220-8023867231 | SAC- 220NTHP3OO09R | REF AMT: 1053.50 RM BO TKTG //** SENT RFND EML | RM BO TKTG //** QR | NFAT | S#169580867 RM BO TKTG //** AYA | MSH0049091 | 07NOV23 07NOV PNR: 35XYOV RM BO TKTG //** REFUNDS RM BO TKTG //** CHECKED PREV NOTES RM BO TKTG //** AS PER CHECKING, STILL WAITING FOR AL RESPONSE RM BO TKTG //** FOR WAIVER CODE AND PLCMNT, CHECKED AND AL RESPNDD RM BO TKTG //** WA: IROP157 | TO BE ADDED IN ENDORSEMENT RM BO TKTG //** PROCEED IN PROCESING REFUND RM BO TKTG //** TKT297-8017660851 | SAC- 297NTH6Q205V7 | REF AMT: 360.50 RM BO TKTG //** TKT297-8017660852 | SAC- 297NTH6Q205V8 | REF AMT: 295.50 RM BO TKTG //** TKT297-8017660853 | SAC- 297NTHFWTHKMT | REF AMT: 360.50 RM BO TKTG //** TTL REF AMT: 1016.50 SENT RFND EML | RM BO TKTG //** QR | NFAT | S#169577175 RM BO TKTG //** AYA | MSH0049091 | 07NOV23 07NOV PNR: 2RIZ7I RM BO TKTG //** INVOL EXCHANGE RM BO TKTG //** CHECKED GCO NOTES RM BO TKTG //** AS PER CHECKING PAX RESTD TO CHANGE FLT DUE TO ASC RM BO TKTG //** WA: INVOL REROUTE PLCMNT: ENDORSEMENT RM BO TKTG //** THERE'S AN ADDED TQT HENCE, PROCEED WITH EXCHANGE RM BO TKTG //** USED COMM SCRIPT RM BO TKTG //** ANY LIABILITY WILL BE TAGGED TO GCO RM BO TKTG //** QR | NFAT | RM BO TKTG //** CANNOT ADD RMRKS IN VOYA DUE TO ERROR RM BO TKTG //** AYA | MSH0049091 | 07NOV23 07NOV PNR: 3XCPEU RM BO TKTG //** REFUNDS RM BO TKTG //** PARTIUAL REF DUE TO ECR RM BO TKTG //** UPON CHECKING, REFUND REASON: DEATH RM BO TKTG //** 25% OF THE BASE FARE WILL BE REFUNDED RM BO TKTG //** AS PER CHECKING, NON-REF TAX: 0.00 RM BO TKTG //** USED GUI FOR PARTIAL REF | WA: WR22152878 RM BO TKTG //** TKT1767925205769 | SAC-1769846715174 | REF AMT: 489.95 RM BO TKTG //** SEND RFND EML | RM BO TKTG //**QR | NFAT | S#169567904 RM BO TKTG //** AYA | MSH0049091 | 07NOV23 07NOV PNR: 3IARQA RM BO TKTG //** INVOL REFUND RM BO TKTG //** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG //** CXLD FLT J2 022/021 CHECKED HT 41232 , 10618 AND 29331 RM BO TKTG //** NO POLICY ADDED CHECKED HT 26765 NO PN RM BO TKTG //** PROCEED TO SEND EMAIL ABT WAIVER CODE AND PLCMNT RM BO TKTG //** EMAIL IN HT 29331 service@hahnair.com RM BO TKTG //** EMAIL CID: bdb810cf-f620-42ae-9ca7-5f077eff23a4 RM BO TKTG //** QD | NFAT | S#169572677 RM BO TKTG //** AYA | MSH0049091 | 07NOV23 07NOV PNR: 4Q53Z7 RM BO TKTG //** REFUNDS RM BO TKTG //** AS PER CHECKING IN PREV NOTES, RFND RMRKS ADDED RM BO TKTG //** NO PE, NO NON-REF TAXES AND NO TTL AMT TO BE RFNDED RM BO TKTG //** SEND RFND EML |PROCEED WITH FULL REFNDS RM BO TKTG //** TKT027-8016578972 | SAC-C0279K13AWHBMNS | AMT: 328.28 RM BO TKTG //** SEND RFND EML | S#169563375 RM BO TKTG //** QR | NFAT RM BO TKTG //** AYA | MSH0049091 | 07NOV23 07PNR: 4TF3CR RM BO TKTG //** REFUND RM BO TKTG //** AS PER CHECKING IN PREV NOTES, CCI TO CXL FLT RM BO TKTG //** PE: 20.00 PP | NON-REF TAX: 0.00 | REF AMT: 280.00 PP RM BO TKTG //** TKT738-8021167999 | SAC-C7381JBBAWHBMN | AMT: 280.00 RM BO TKTG //** TKT7388021168000 | SAC-C7381IROAWHBMN | AMT: 280.00 RM BO TKTG //** TTL REFT AMT: 560.00 | SND RFND EML RM BO TKTG //** QR | NFAT | S#169562328 RM BO TKTG //** AYA | MSH0049091 | 07NOV23 07NOV PNR: 3O9ZDV RM BO TKTG //** REFUNDS RM BO TKTG //** CHECKD PREV NOTES RM BO TKTG //** AS PER CHECKING, DUE TO FLT CNXLN, PAX RM BO TKTG //** WILL NOT CONTINUE THE NEXT FLT RM BO TKTG //** NO HT ADDED IN POLICY RM BO TKTG //** CALLED AL USING PN IN THEIR LINKS RM BO TKTG //** WAIVER CODE: 07112023CWS RM BO TKTG //** WAIVER PLACEMENT: ENDORSEMENT RM BO TKTG //** AGENT SINE, NAME AND LOC: FLORIDA | CHRISTIAN RM BO TKTG //** CID: 6e2b1441-63a4-4db1-bc43-521cd3209eea RM BO TKTG //** PROCEED WITH PARTIAL REFUND RM BO TKTG //** TKT: 504-8024429201 | SAC- 504978B29363E | AMT: 47.91 RM BO TKTG //** SND RFNDEML | S#169557359 RM BO TKTG //** QR | NFAT | RM BO TKTG //** AYA | MSH0049091 | 07NOV23 07NOV PNR: 43MGFA 72651375224479 TRAVLER TIER - BLUE RM BO TKTG //** REFUNDS RM BO TKTG //** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG //** CXLD FLT 08NOV OKCATL / ATLPVR RM BO TKTG //** CHCKD AND FWLD HT 40811 RM BO TKTG //** WA TO BE ADDED IN OSI RM BO TKTG //** PROCEED IN PROCESING REFUND RM BO TKTG //** SAC-0060289581411 | TTL REF AMT: 204.14 RM BO TKTG //** SENT RFND EML | S#169553664 RM BO TKTG //** QR | NFAT RM BO TKTG //** AYA | MSH0049091 | 07NOV23 ******************* 28OCT PNR: 4PWB8K RM BO TKTG //** VOLUNTARY EXCHANGE RM BO TKTG //** UPON CHECKING, TKT IS PARTIALLY USED RM BO TKTG //** UPON CHECKING IN PREV NOTES, RESIDUAL WILL BE FRFTD BUT PE IS 115.00USD RM BO TKTG //** USED GUI AS ATC IS NOT WORKING RM BO TKTG //** TST CREATED RM BO TKTG //** FO LINE NOT UPDATED RM BO TKTG //** TRIED CALLING PAX TO ASK ABOUT FOP TO BE USED RM BO TKTG //** UATC HENCE SEND EMAIL RM BO TKTG //**CID: 1071b647-02aa-487b-a173-6c188e70d9d0 RM BO TKTG //**THERE WAS A SAVED TST ALRDY RM BO TKTG //** QD | NFAT | S#168699083 RM BO TKTG //** AYA | MSH0049091 | 28OCT23 28OCT PNR: 2JTGUL RM BO TKTG //** INVOL REFUND RM BO TKTG //**C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG //** CXLD FLT DL 234 JFKTLV RM BO TKTG //** CHECKED HT 41232 WAS ROUTED TO DL WEBSITE RM BO TKTG //** WILL CALL AL TO ASK FOR THE WC TO USE | UATC RM BO TKTG //** HENCE, SENT AN EMAIL USING: RM BO TKTG //** deltaprofessional@delta.com RM BO TKTG //** EMAIL CID: 52d48aa9-9ad6-41e3-98a0-9395d030ba28 RM BO TKTG //** QD | NFAT | S#168691525 RM BO TKTG //** AYA | MSH0049091 | 28OCT23 28OCT PNR: 4NGRZU RM BO TKTG //** INVOL REFUND RM BO TKTG //** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG //** CXLD FLT TLV ATL 08JAN RM BO TKTG //** CHECKED HT 41232 RM BO TKTG //** AS PER CHECKING N/A THEREFORE RM BO TKTG //** NO NEED FOR WAIVERCODE AND PLCMNT RM BO TKTG //** PROCEED WITH REF INSTEAD RM BO TKTG //** TKT: 932-8021055663 | SAC-9320127983884 RM BO TKTG //** TTL REF AMT: 1340.87 | SEND RFND EML RM BO TKTG //** QR | NFAT | S#168690026 RM BO TKTG //** AYA | MSH0049091 | 28OCT23 28OCT PNR: 3GZNOC RM BO TKTG //** TICKET REFJECT RM BO TKTG //** UPON CHECKING TTL EXPIRED RM BO TKTG //** TRIED TO CALL PAX TO PROVIDE OPTIONS | UATC RM BO TKTG //** HENCE, SENT EMAIL TO THE PAX RM BO TKTG //** Email cid: 6e5c0e14-e1b4-4a41-be62-9a2db22fba08 RM BO TKTG //** QD | NFAT | S#168679906 RM BO TKTG //** AYA | MSH0049091 | 28OCT23 28OCT PNR: 3H4WY7 RM BO TKTG //** TICKET REFJECT RM BO TKTG //** UPON CHECKING, ETKT DISALLOWED NEEDT ET INDICATOR RM BO TKTG //** TRIED TO CALL PAX TO PROVIDE OPTIONS | UATC RM BO TKTG //** PAX CID: 326eba86-cbaf-493b-9899-94d7ac422b0c RM BO TKTG //** TRIED TO CALL AL AS WELL TO ASK FOR OPTIONS | UATC RM BO TKTG //** AL CID: baac92c0-95b7-4bb7-b2fa-f9f36194df5c RM BO TKTG //** HENCE, SENT EMAIL TO THE PAX RM BO TKTG //** Email cid: a738121b-e5a4-4aeb-8d13-01fe30cdd230 RM BO TKTG //** QD | NFAT | S#168678400 RM BO TKTG //** AYA | MSH0049091 | 28OCT23 28OCT PNR: 2BHPCU RM BO TKTG //** INVOL EXCHANGE RM BO TKTG //** CHECKED GCO NOTES RM BO TKTG //** AS PER CHECKING PAX RESTD TO CHANGE FLT DUE TO ASC RM BO TKTG //** PREV AGENT ADDED WC, OSI AND FE THERE WAS ALSO SAVED TQT RM BO TKTG //** HENCE, PROCEED WITH EXCHANGE RM BO TKTG //** ANY LIABILITY WILL BE TAGGED TO GCO RM BO TKTG //** QR | NFAT | S#168675493 RM BO TKTG //** AYA | MSH0049091 | 28OCT23 28OCT PNR: 4YJPQS RM BO TKTG //** INVOL REFUND RM BO TKTG //** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG //** CXLD FLT TLVEZE UX1302/041 RM BO TKTG //** CHECKED HT 41232 RM BO TKTG //** UPON CHECKING, THE POLICY ONLY APPLIES TO RM BO TKTG //** TRVL D FROM OCT8-15 BT THE TD IS ON 01NOV RM BO TKTG //** TRIED TO CALL AL TO ASK IF PAX IS STILL ELIGIBLE FOR REFUND RM BO TKTG //** CALLED PN: 1-844-627-5227 UATC RM BO TKTG //** TRIED TO CALL AL USING NUMBER IN WEBSITE: RM BO TKTG // ** 844 415 39 55STILL UATC TM BO TKTG // ** PROCEED WITH SEND EMAIL USING EMAIL IN HT 26765 RM BO TKTG //** salesusa@air-europa.com RM BO TKTG //** CID: 75da3a9f-4e27-4874-aa1d-568b644f334c RM BO TKTG //** QD | NFAT |S#168670181 RM BO TKTG //** AYA | MSH0049091 | 28OCT23 28OCTPNR: 2E283K RM BO TKTG //** INVOL REFUND RM BO TKTG //** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG //** CXLD FLT H1 2129 CHECKED HT 21339 , 10618 RM BO TKTG //** NO POLICY ADDED CHECKED HT 26765 NO PN RM BO TKTG //** PROCEED TO SEND EMAIL ABT WAIVER CODE AND PLCMNT RM BO TKTG //** EMAIL AT THE WBSITE: accounting@hahnair.com RM BO TKTG //** EMAIL CID: 97e9a38d-5e90-47d5-9e66-42fb122ca1bb RM BO TKTG //** QD | NFAT | S#168668863 RM BO TKTG //** AYA | MSH0049091 | 28OCT23 ************************** OCT 27 PNR: 3TRS94 RM BO TKTG //** INVOL REFUND RM BO TKTG //** C2A CLK RESP/PSGR REQUESTS CANCEL | ASC RM BO TKTG //** CXLD FLT KQ8666/KQ8667 NBOEDL/EDLNBO RM BO TKTG //** CHECKED GCO NOTES NO ASC POLICY RM BO TKTG //** THEREFORE PROCEED WITH REF WITH NO WAIVER CODE AND PLACEMENT RM BO TKTG //** TKT: 7068021869243 | SAC- 706NPKOSUS2PN | REF AMT: 1212.20 RM BO TKTG //** TTL REF AMT: 1212.20 | SND RFND EML RM BO TKTG //** QR | NFAT | S#168617758 RM BO TKTG //** AYA | MSH0049091 | 27OCT23 OCT 27 PNR: 2ETWT6 RM BO TKTG //** INVOL REFUND RM BO TKTG //** C2A CLK RESP/PSGR REQUESTS CANCEL | ASC RM BO TKTG //** CXLD FLT SK 946/SK2541 ORDEDI RM BO TKTG //** FLWD HT 29331 RM BO TKTG //** WAIVER CODE: SK REF DUE TO INVOL SKED CHG SK[FLT NUMBER]/DDMMM PLCMNT: OSI RM BO TKTG //** TKT: 1178019357896 | SAC- 117NPKTE70YBS | REF AMT: 711.65 RM BO TKTG //** TKT: 1178019357897 | SAC- 117NPKTE70YBT | REF AMT: 711.65 RM BO TKTG //** TTL REF AMT: 1423.30 | SND RFND EML RM BO TKTG //** QR | NFAT | S#168614188 RM BO TKTG //** AYA | MSH0049091 | 27OCT23 OCT 27 PNR: 2DW5AJ RM BO TKTG // ** INVOL REF DUE TO ASC RM BO TKTG // ** CXLD FLT ME 275 BEY EVN RM BO TKTG // ** CHECKED HT 29331 & 10618 NO POLICY ADDED RM BO TKTG // ** CHECKED AL PN TO ASK ABT WAIVER CODE AND PLCMNT RM BO TKTG // ** HT 26765 UPON CHCKNG, OUTSIDE CALLING HOURS RM BO TKTG // ** HENCE SEND EMAIL INSTEAD RM BO TKTG // ** EMAIL ADD: callcenter@mea.com.lb RM BO TKTG // ** PAX ACCT CANNOT BE RETRVD IN VNEXT THEREFORE RM BO TKTG // ** SEND AN EMAIL OUTSIDE THE ACCT. CID: 1e190dc2-6520-4869-bcec-d28d433684d8 RM BO TKTG // ** QD | NFAT | S#168611457 RM BO TKTG // ** AYA | MSH0049091 | 27OCT23 OCT 27 PNR: 44ANNR RM BO TKTG // ** INVOL EXCHANGE DUE TO ASC RM BO TKTG // ** FLT TC FRM SFOTPE 0010 TO 0805 RM BO TKTG // ** CHECKED HT 29331 & 10618 NO WAIVER CODE AND PLACEMENT RM BO TKTG // ** CALLED AL PN: +1 604-242 -1168 RM BO TKTG // ** TO ASK FOR WAIVER CODE AND PLACEMENT TO REISSUE THE TKT RM BO TKTG // ** CID: d93285b7-4b19-435e-bff0-61aacab15d0e | AL UATC RM BO TKTG // ** No avail email from HT 26765 hence, got the email at website: RM BO TKTG // ** https://calec.chinaairlines.com/bvct/branchcountry=tw&locale=en RM BO TKTG // ** laxccci@china-airlines.com RM BO TKTG // ** EMAIL CID: ca1c5632-4da7-4d2d-9178-e32a37dedc4b RM BO TKTG // ** QD | NFAT | S#168607922 RM BO TKTG // ** AYA | MSH0049091 | 27OCT23 OCT 27 PNR: 35BBAD RM BO TKTG //** INVOL REFUND DUE TO ASC RM BO TKTG //** FDFBGI SS4217 CXLD FLT RM BO TKTG //** AS PER PREV NOTES, COUPONS 1 & 4 TO BE REFUNDED RM BO TKTG //** WAIVER CODE - RF-3SANNUL RM BO TKTG //** WAIVER PLCMNT: NONE. HENCE ADD IT IN WARM, FE AND OSI RM BO TKTG //** REF AMT PER TKT: 318.40 RM BO TKTG //** REFUND TAX PER TKT ARE: YQ 43.40 | IZ -2.50 | BB 86.30 RM BO TKTG //** DI 1.50 | JG 27.50 | JH 3.20 | M3 20.00 | TTL REF TAX 184.40 RM BO TKTG //** REF BASE FARE PER TKT 134.00 REF AMT PER PAX: 318.40 RM BO TKTG //** TKT: 923-8009285854 | SAC- 923NPM7X86TWE | REF AMT: 318.40 RM BO TKTG //** TKT: 923-8009285855 | SAC- 923NPMLPDEY1Q | REF AMT: 318.40 RM BO TKTG //** TTL REF AMT: 636.80 | SEND RFND EML RM BO TKTG //** QR | NFAT | S#168604386 RM BO TKTG //** AYA | MSH0049091 | 27OCT23 OCT 27 PNR: 3J6IMR RM BO TKTG //** INVOL REFUND RM BO TKTG //** CXLD FLT JFKBTV B6 234 | ASC RM BO TKTG //** AS PER PREV NOTES, ASC NO AVAIL FLTS PAX PRCD WITH FULL REF RM BO TKTG //** NO WAIVER CODE AND PLCMNT ADDED CHECKED WITH VOYA AND RM BO TKTG //** VNEXT NO WC ADDED HENCE, PROCEED TO PROCESS WITH NO WC RM BO TKTG //** FOLLOWING GCO NOTES DUE TO ASC RM BO TKTG //** TKT: 279-8015551649 | SAC-C2791QVCALHBMN | REF AMT: 199.21 RM BO TKTG //** TKT: 279-8015551650 | SAC -C2791QB3ALHBMN | REF AMT: 199.21 RM BO TKTG //** TKT: 279-8015551651 | SAC-C2791RD9ALHBMN | REF AMT: 199.21 RM BO TKTG //** TTL REF AMT: 597. 63 | SEND RFND EML RM BO TKTG //** QR | NFAT | S#168595798 RM BO TKTG //** AYA | MSH0049091 | 27OCT23 OCT 27 PNR: 2SOXYB RM BO TKTG //** INVOL REFUND RM BO TKTG //** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG //** CXLD FLT H1 2129 CHECKED HT 21339 , 10618 RM BO TKTG //** NO POLICY ADDED CHECKED HT 26765 NO PN RM BO TKTG //** PROCEED TO SEND EMAIL ABT WAIVER CODE AND PLCMNT RM BO TKTG //** EMAIL AT THE WBSITE: accounting@hahnair.com RM BO TKTG //** EMAIL CID: 0c35d18e-7708-418c-bb71-15026ef43b8c RM BO TKTG //** QD | NFAT | S#168594148 RM BO TKTG //** AYA | MSH0049091 | 27OCT23 OCT 27 PNR: 3WDLHK RM BO TKTG //** INVOL REFUND RM BO TKTG //** C2A CLK RESP/PSGR REQUESTS CANCEL | ASC RM BO TKTG //** CXLD FLT TK 8168 ISTBEY RM BO TKTG //** AS PER CHECKING IN PREV NOTES RM BO TKTG //** WAIVER CODE: INVOLUNTARY | PLCMNT: WARM, FE & OSI RM BO TKTG //** TKT: 2358020425233 | SAC- 2350C8ABBD331 | REF AMT: 998.50 RM BO TKTG //** TTL REF AMT: 998.50 | SND RFND EML RM BO TKTG //** QR | NFAT | S#168591487 RM BO TKTG //** AYA | MSH0049091 | 27OCT23 OCT 27 PNR: 3UKWJI RM BO TKTG //** VOL REFUND RM BO TKTG //** CHECKED GCO NOTES PAX REQ TO CXL TKT RM BO TKTG //** NON-REF TAX: 0.00 | PE 660.00 RM BO TKTG //** CHECKED ADTL RMRKS IN VNEXT AND AGNT PRVDD TTL REF AMT RM BO TKTG //** HENCE, PROCEED WITH REF WITH PE OF 660.00 RM BO TKTG //** TKT: 7818022552145 | SAC- 7813102231319 | REF AMT: 9605.50 RM BO TKTG //** TKT: 7818022552144 | SAC- 7813102231516 | REF AMT: 9605.50 RM BO TKTG //** TTL REF AMT: 19,211 | SEND RFND EML RM BO TKTG //** QR | NFAT | S#168583591 RM BO TKTG //** AYA | MSH0049091 | 27OCT23 OCT 27 PNR: 34FVMA RM BO TKTG //** INVOL REFUND DUE TO ASC RM BO TKTG //** CXLD FLTS DBVCTA SK 2834/SK 1697 RM BO TKTG //** CHECKED PREV NOTES FROM GCO RM BO TKTG //** WAS ADVD TO PROCESS FULL REF OF THE 2 PAX RM BO TKTG //** WAIVER CODE: SK REF DUE TO INVOL SKED CHG SK2834/25JUL24 RM BO TKTG //** NO WAIVER PLCMNT HENCE, WILL ADD IT IN WARM, FE AND OSI RM BO TKTG //** TKT NMBER:1178022045292 | SAC-117NPKOSUVUJW | REF AMT: 325.40 RM BO TKTG //** TKT NUMBER: 1178022045293| SAC- 117NPKOSUVUJX | REF AMT: 325.40 RM BO TKTG //** TTL REF AMNT: 650.80 | SEND RFND EML RM BO TKTG //** QR | NFAT | S#168579593 RM BO TKTG //** AYA | MSH0049091 | 27OCT23 OCT 27 PNR: 35ZT98 RM BO TKTG //** INVOL REFUND RM BO TKTG //** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG //** AS PER PREV NOTES, CX CLD TO CXL RES RM BO TKTG //** PAX FLT WAS CXLD LAST 27OCT RM BO TKTG //** PREV NOTES PROCEED TO VOID THE TKT RM BO TKTG //** HENCE, TREATED AS PREV DONE RM BO TKTG //** QR | NFAT | S#168577596 RM BO TKTG //** AYA | MSH0049091 | 27OCT23 OCT 27 PNR: 2UARC7 RM BO TKTG //** INVOLUNTARY REFUND RM BO TKTG //** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG //** CXLD TLVLHR BA 162 FLT CHECKED HT 41232 RM BO TKTG //** NO POLICY TO FOLLOW ABT THE WAIVER CODE THEREFORE RM BO TKTG //** FOLLOWED HT 29331 RM BO TKTG //** WAIVER CODE: REF BA INVOL FLT CXL PLCMNT: OSI RM BO TKTG //** PROCEED WITH FULL REFUND DUE TO ASC RM BO TKTG //** TKT: 1258003621702 | SAC- 125NPKTDXNO7A | REF AMT: 2549.47 RM BO TKTG //** TKT: 1258003621701 | SAC- 125NPKTDXNO79 | REF AMT: 2549.47 RM BO TKTG //** TTL REF AMT: 5098.94 | SEND REFND EML RM BO TKTG //** QR | NFAT | S#168573798 RM BO TKTG //** AYA | MSH0049091 | 27OCT23 ******************************************* PNR: 2K43LC RM BO TKTG //** INVOLUNTARY REFUND RM BO TKTG //** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG //** DUE TO AL FLT CXLN RM BO TKTG //** DL2064 K 25OCT 3 ATLPVD HX1 2135 2358 RM BO TKTG //** UPON CHECKING IN THE PREV NOTES RM BO TKTG //** PREV AGENT RQSTD REF IN AL WEBSITE LAST 25OCT22:56 RM BO TKTG //** REF CASE ID#41844105 RM BO TKTG //** NO STATUS YET OF REFUND AS PER CHECKING IN AL WEBSITE RM BO TKTG //**QD | NFAT | S#168514689 RM BO TKTG //** AYA | MSH0049091 | 26OCT23 OCT 26 PNR: 3CB267 RM BO TKTG //** INVOLUNTARY REFUND RM BO TKTG //** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG //** UPON CHECKING THE FLT WAS COMPLETED LAST 20OCT RM BO TKTG //** UPON FURTHER CHECK, THE TKT IS STILL OPEN RM BO TKTG //** THEREFORE, CALL AL TO ASK IF THE PAX WASN'T TAGGED AS NO-SHOW RM BO TKTG //** OUTSIDE CALLING HOURS SENT EMAIL TO AL RM BO TKTG //** EMAIL CID: 58a930f9-d979-443e-9d81-d464d40d4f08 RM BO TKTG //** QD | NFAT | S#168513290 RM BO TKTG //** AYA | MSH0049091 | 26OCT2 OCT 26 PNR: 4RNKFS 72497894933267 RM BO TKTG //** INVOLUNTARY REFUND RM BO TKTG //** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG //** TIME CHANGE FOR A DAY AFTER AM0495 RM BO TKTG //** CALLED AL TO ASK FOR WAIVER CODE AND PLACEMENT RM BO TKTG //** WAS ADVISED TO SEND AN EMAIL TO: RM BO TKTG //** AMUSREFUNDS@AEROMEXICO.COM TO ASK FOR RM BO TKTG //** WAIVER CODE AND PLACEMENT RM BO TKTG //** AGENT SINE NAME AND LOCATION: DIEGO | MEXICO RM BO TKTG //** CID: ab93ce5c-549a-4107-be29-59c04a66e4a6 RM BO TKTG //** EMAIL CID: 8fd1094f-77f5-4fb5-b357-88a7fe6a9649 RM BO TKTG //** QD | NFAT | S#168510120 RM BO TKTG //** AYA | MSH0049091 | 26OCT2 OCT 26 PNR: 4YAT5C RM BO TKTG //** VOLUNTARY CHANGE RM BO TKTG //** CHECKED PREV NOTES RM BO TKTG //** AS PER CHECKING, TTL ADD COL 57.00 PE 0.00 RM BO TKTG //** CHECKED TQR AND TQT | ERROR: FAILED TO REISSUE RM BO TKTG //** CHECKED TKT IS ALREADY EXCHANGED RM BO TKTG //** TREATED AS PREV DONE | NO RMRKS ADDED RM BO TKTG //** QR | NFAT | S#168508109 RM BO TKTG //** AYA | MSH0049091 | 26OCT2 OCT 26 PNR: 3JXF6V RM BO TKTG //** INVOL REFUND DUE TO ASC RM BO TKTG //** REVIEWED PREV NOTES FROM AGENTS RM BO TKTG //** UPON CHCKING, THY NEED WAIVER CODE ND PLCMNT FROM AL RM BO TKTG //** AL RPLD WITH WAIVER CODE AND PLACEMENT RM BO TKTG //** WC: VN102523USRA14 | PLCMNT: TOUR CODE RM BO TKTG //** THEREFORE, PROCEED WITH FULL REF RM BO TKTG //** ADDED WAIVER CODE IN TC RM BO TKTG //** TRUNCATED WC AND CPMPLETED IT IN REMARKS AND OSI RM BO TKTG //** TTL REF AMOUNT: 104.70 | SAC-C1394A3EAKHC4I RM BO TKTG //** QR | NFAT | S#168504114 RM BO TKTG //** AYA | MSH0049091 | 26OCT23 OCT26 PNR: 2EQTD9 RM BO TKTG // ** FULL REFUND DUE TO ASC RM BO TKTG // ** AFFECTED FLT INCLUDES TLV RM BO TKTG // ** AS PER GCO NOTES RM BO TKTG // ** WAIVER CODE: INVOLUNTARY RM BO TKTG // ** NO ADDED WAIVER PLACEMENT THEREFORE, ADD IT IN WARM AND FE RM BO TKTG // ** NON REF TAXES ARE YQ AND YR RM BO TKTG // ** FOLLOWED FULL REF SINCE GCO PROVIDED TTL REF AMT OF 4259.88 RM BO TKTG // ** TKT: 235-8007821133 | SAC- 2350709DBE331 | REF AMT: 1099.47 RM BO TKTG // ** TKT: 235-8007821135 | SAC- 2355BDCE6D351 | REF AMT: 961.47 RM BO TKTG // ** TKT: 235-8007821127 | SAC- 235673CC4E271 | REF AMT: 1099.47 RM BO TKTG // ** TKT: 235-8007821129 | SAC- 23519D265E291 | REF AMT: 1099.47 RM BO TKTG // ** TTL AMT REF 4259.88 | SEND RFND EML RM BO TKTG // ** QR | NFAT | S#168501849 RM BO TKTG //** AYA | MSH0049091 | 26OCT23 OCT 26 PNR: 4XFC7T RM BO TKTG // ** INVOL EXCHANGE DUE TO ASC RM BO TKTG // ** FLT TC FRM 1945 TO 1648 RM BO TKTG // ** CHECKED HT 29331 & 10618 NO WAIVER CODE AND PLACEMENT RM BO TKTG // ** CALLED AL PN: +1 604-242 -1168 RM BO TKTG // ** TO ASK FOR WAIVER CODE AND PLACEMENT TO REISSUE THE TKT RM BO TKTG // ** CID: c3bdbed1-f6f8-4c8d-878c-7fedcbb8e962 | AL UATC RM BO TKTG // ** No avail email from HT 26765 hence, got the email at website: RM BO TKTG // ** https://calec.chinaairlines.com/bvct/branchcountry=tw&locale=en RM BO TKTG // ** laxccci@china-airlines.com RM BO TKTG // ** EMAIL CID: 7b4cf9f1-8de2-4fd0-a71f-20658d76c4e7 RM BO TKTG // ** QD | NFAT | S#16849833 RM BO TKTG // ** AYA | MSH0049091 | 26OCT23 OCT 26 PNR : 3PVW3G RM BO TKTG // ** INVOLUNTARY REFUND RM BO TKTG // ** FOLLOWED HT 41232 SINCE FLT CXLD WAS INCLUDES TLV RM BO TKTG // ** CALLED AL TO ASK IF THE PAX IS STILL ELIG FOR REFUND RM BO TKTG // ** SINCE THE FLT CXLD WAS OPERATED BY UA RM BO TKTG // ** CID: 0c36df95-ed0f-4461-9cfa-346cde5e5c00 RM BO TKTG // ** AGENT NAME AND LOC: GIOVANNI | TORONTO RM BO TKTG // ** PROVIDED WAIVER CODE: DUE SKCH UA0141 22NOV RM BO TKTG // ** AS DICTATED BY AC AL RM BO TKTG // ** TO BE PUT IN ENDORSEMEN BOX RM BO TKTG // ** AL ALSO LEFT A NOTE IN SSR ABT THE APPROVAL OF REF RM BO TKTG // ** PROCEED WITH PARTIAL REF AS OB FLT WAS FLWN RM BO TKTG // ** AS PER GUI, USED TAXES ARE: YQ-272.00 CA-19.70 RM BO TKTG // ** RC 3.46 SQ 26.60 TTLUSEDTAXES: 321.76 RM BO TKTG // ** TTL REF AMT: 877.71 | | SEND RFND EML RM BO TKTG // ** QR | NFAT | SAC- 014NP8KDEMPMT | S#168478738 RM BO TKTG // ** AYA | MSH0049091 | 26OCT23 OCT 25 PNR: 282SD6 RM BO TKTG //** INVOLUNTARY REFUND RM BO TKTG //** DUE TO CXLD FLT | C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG //** LO 156 T 10NOV 5 TLVWAW UN1 RM BO TKTG //** CHECKED AND FOLLOWED HT 41232 NO ADDED WAIVER CODE AND PLACEMENT RM BO TKTG //** CALLED LO AL TO ASK FOR WAIVER CODE AND PLACEMENT RM BO TKTG //** CID: f1b02931-0148-469d-8917-6ff52dac215e RM BO TKTG //** WAS ADVISED TO ADD IT IN ENDO BOX RM BO TKTG //** WAIVER CODE: INVOL REF DUE TO CCLD LO156/10NOV RM BO TKTG //** AL ADDED SSR AUTH TO PROCESS REF RM BO TKTG //** AGENT SINE NAME AND LOC: PETER | 0072 | WARSAW RM BO TKTG //** HENCE PROCEED WITH FULL REFUND | SAC-080NOUWTK8ZS3 RM BO TKTG //** TOTAL REF AMT: 1133.27 | SEND RFND EML RM BO TKTG //** QR | NFAT | S#168412 RM BO TKTG // ** AYA | MSH0049091 | 25OCT23 OCT PNR: 25BWKC RM BO TKTG // ** INVOL EXCHANGE RM BO TKTG // ** MISSING OB FLT OF THE PAX STL ORD RM BO TKTG // ** CHECKED KE PN AT HT 26765 RM BO TKTG // ** CALLED AL TO ASK FOR ALTER FLT OPTIONS TO THE PAX RM BO TKTG // ** WASN'T ABLE TO PROVIDE FLT OPTIONS FOR PAX ON THE SAME DAY RM BO TKTG // ** CID: 5b158496-a33b-4d05-94ee-acd7a77e057f RM BO TKTG // ** AGENT SINE, NAME AND LOCATION: JANE | NYC RM BO TKTG // ** SENT EMAIL TO THE EMAIL ADDRESS PROVIDED BY RM BO TKTG // ** AL SALESSUPPORT.US@KOREANAIR.COM TO ASK FOR FLT OPTIONS RM BO TKTG // ** validated by SOD we can modify email since no flt options provided by AL RM BO TKTG // ** CID: a8fbd513-d024-412b-bb41-3b8fa2c29e9e RM BO TKTG // ** QD | NFAT | S#168409016 RM BO TKTG // ** AYA | MSH0049091 | 25OCT23 OCT 25 PNR: 2XBYP8 RM BO TKTG // ** INVOL EXCHANGE RM BO TKTG // ** PREV AGENT TRIED TO CTC PAX ABT THE FLT ERROR IN DMI RM BO TKTG // ** PREV PAX MISTAKENLY ISSUED THE TKT | GUR0046437 RM BO TKTG // ** PAX UNRESPONSIVE HENCE, PREV AGENT SENT AN EMAIL FOR PAX ABT THE FLTS CID: 62D12B00-EF6A-493C-824F-11CF42FF7A5A RM BO TKTG // ** RECEIVED SAME DAY | QD | NFAT | S#168403710 RM BO TKTG // ** AYA | MSH0049091 | 25OCT23 OCT 25 PNR: 49T3BI RM BO TKTG // ** INVOL REFUND RM BO TKTG // ** NEED AIRLINE CONTACT FOR WAIVER CODE RM BO TKTG // ** CONTACT AIRLINE UATC BY THE PREV AGENT RM BO TKTG // ** SENT A FEW MINUTES AGO, STILL WAITING FOR AL RESPONSE RM BO TKTG // ** RECEIVED SAME DAY | QD | NFAT | S#168402483 RM BO TKTG // ** AYA | MSH0049091 | 25OCT23 OCT 25 PNR: 4BZK7E 72679288574477 RM BO TKTG // ** NO GCO NOTES | CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG // ** CHECKED AND FOLLOWED HT 29331 RM BO TKTG // ** CXLD FLT FRM FCOSUF BUT THERE WAS A FLT RE-PROTECTION FROM AL RM BO TKTG // ** NO INFO ABT REF GUIDELINES RM BO TKTG // ** WILL CALL AL TO ASK PERMISSION TO PROCEED WITH REFUND AL PN: 1-877-793-1717 RM BO TKTG // ** TRIED CALLING ITA AIRWAYS 3X BUT WAS DCND WHEN I'M ASKING ABT THE WAIVER CODE AND PLACEMENT RM BO TKTG // ** SEND EMAIL INSTEAD AT bookingschangesrefunds@itaairways.com RM BO TKTG // ** EMAIL CID: 93751c22-1f88-433d-b1c8-2f7eb69ef269 RM BO TKTG // ** QD | NFAT | S#168372648 RM BO TKTG // ** AYA | MSH0049091 | 24OCT23 OCT 25 PNR: 4BYEZF RM BO TKTG // ** INVOLUNTARY FULL REFUND RM BO TKTG // ** CXLD FLT BEY ORD RM BO TKTG // ** BEY-ORD AL HAS RE-PROTECTION FLT WHICH IS 2 DAYS AFTER RM BO TKTG // ** C2A CLK RESP/PSGR REQUESTS CANCEL RM BO TKTG // ** CHECKED AND FOLLOWED HT 10618 RM BO TKTG // ** WAIVER CODE: REF DUE EY538 FLT CHG RM BO TKTG // ** WAIVER PLACEMENT: SSR | TOTAL REF AMOUNT: 640.20USD RM BO TKTG // ** SEND REFND EMAIL | SAC- 607NOVSZFQ9OK RM BO TKTG // ** QR | NFAT | S#168375613 RM BO TKTG // ** AYA | MSH0049091 | 24OCT23 OCT 25 PNR: 3OLT2U VOLUNTARY EXCHANGE RM BO TKTG // ** ATC PRICING UPON CHECKING, THERE WILL BE A RESIDUAL MCO OF 78.29 RM BO TKTG // ** CHECKED ACR IF AF IS ACCEPTING MCO RM BO TKTG // ** UPON CHCKNG, YES. PROCEED IN ISSUING TKT AND RESIDUAL MCO RM BO TKTG // ** OLD IATA: 11617270 | NEW IATA: 11617270 RM BO TKTG // ** EXCHNGD TKT: 057-8023623531 | NEW TKT: 0578023998249 RM BO TKTG // ** ORIG PCC: SEAEX3140 | NEW PCC: SEAEX3140 RM BO TKTG // ** MCO ISSUE AMT: 78.29 | TTL NEW FARE: 267.81 RM BO TKTG // ** SENT PAX MCO EMAIL | CID: d977208e-527f-49cb-a75e-4260ae224b2b RM BO TKTG // ** ANY LIABILITY WILL BE TAGGED TO ATC RM BO TKTG // ** QR | NFAT | S#168390745 RM BO TKTG // ** AYA | MSH0049091 | 24OCT23 OCT 25 PNR: 3PJ7D2 RM BO TKTG // ** FULL REFUND RM BO TKTG // ** CHECKED TKT, UPON CHECKING TKT IS ALREADY TAGGED AS EXCHNGD RM BO TKTG // ** CHECKED AND FOLLOWED HT 26765 RM BO TKTG // ** CALLED AL TO CHECK IF THERE'S AN OPEN TKT RM BO TKTG // ** AGENT SINE, NAME AND LOCATION - BUSRA | TURKEY RM BO TKTG // ** CID: 99310bca-c40f-4c2a-adeb-3ad17cae61a RM BO TKTG // ** UPON CHECKING, PAX REQ TO CHANGE THE FLT DIRECLTY TO THE AIRLINE RM BO TKTG // ** NEW TKT NUMBER PROVIDED BY AL: 235-2205828942 RM BO TKTG // ** TKT NUMBER IS ALREADY TAKEN CONTROL BY AL RM BO TKTG // ** THEREFORE QR | NFAT | S#168382845 RM BO TKTG // ** Aya | MSH0049091 | 24OCT23 ******************************** OCT 24 PNR: 3GLE4C RM BO TKTG // ** INVOLUNTARY EXCHANGE RM BO TKTG // ** DUE TO ASC RM BO TKTG // ** CHECKED GCO NOTES RM BO TKTG // ** ALL INFO WAS ADDED RM BO TKTG // ** THERE WAS AN FT ADDED: 3MXLA31438C RM BO TKTG // ** ORIG IATA : 11617270 | NEW IATA : 11617270 RM BO TKTG // ** ORIG PCC : SEAEX3130 | NEW PCC : SEAEX3130 RM BO TKTG // ** RESISSUE TKT | RM BO TKTG // ** QR| NFAT RM BO TKTG // ** Aya | MSH0049091 | 24OCT23 OCT 24 PNR: 4QTV4G RM BO TKTG // ** INVOLUNTARY REFUND RM BO TKTG // ** PAX FLT WAS CXLD DUE TO ASC RM BO TKTG // ** CHECKED GCO NOTES TO FOLLOW REFUND NOTES RM BO TKTG // ** FLTS ARE DELETED RM BO TKTG // ** TKT NUM: 2798018842702 & 2798018842703 RM BO TKTG // ** OPENED TTH, UPON CHECKING, TKT IS ALRDY RFNDD RM BO TKTG // ** WITH SAC# PROVIDED RM BO TKTG // ** QR | NFAT | S#168294874 RM BO TKTG // ** AYA | MSH0049091 | 24OCT23 OCT 24 PNR: 2OQ5MJ RM BO TKTG // ** INVOLUNTARY REFUND RM BO TKTG // ** PAX FLT WAS CXLD DUE TO ASC RM BO TKTG // ** CHECKED GCO NOTES TO FOLLOW REFUND NOTES RM BO TKTG // ** CHECKED FLT MF 8652 WAS CXLD RM BO TKTG // ** OPENED TKT, UPON CHECKING, TKT IS ALRDY RFNDD RM BO TKTG // ** TKT NUM: 731-8012120449 RM BO TKTG // ** QR | NFAT | S#168292658 RM BO TKTG // ** AYA | MSH0049091 | 24OCT23 OCT 24 PNR: 3WAG5L RM BO TKTG // ** INVOLUNTARY REFUND RM BO TKTG // ** PAX FLT WAS CXLD DUE TO ASC RM BO TKTG // ** PAX C2A | PSGR REQUESTS CANCEL RM BO TKTG // ** CHECKED HT 41232 | UPON CHECKING, IT SAYS FOLLOW POLICY RM BO TKTG // ** FOLLOWED HT 29331 RM BO TKTG // ** THERE'S NO ADDED WAIVER CODE AND PLACEMENT RM BO TKTG // ** THEREFORE, CALLED AL TO REQ FOR WAIVER CODE AND PLACEMENT RM BO TKTG // ** AGENT SINE, NAME AND LOCATION: PRAD | INDIA RM BO TKTG // ** CID: 1fc026cd-a9d6-4c6d-88ee-de5a7c8f7ab8 RM BO TKTG // ** WAS ADVISED TO REQUEST REF WAIVER CODE AND RM BO TKTG // ** PLACEMENT AT: IBERIAREFUNDS@LAMBERTH.DE THE RM BO TKTG // ** SAME AS IN THE HT 26765 EMAIL CID: 80a244f4-a7a2-4faa-891b-a35df3ccfc74 RM BO TKTG // ** QD | NFAT | S#168273001 RM BO TKTG // ** AYA | MSH0049091 | 24OCT23 OCT 24 PNR: 3BAPNF RM BO TKTG // ** INVOLUNTARY EXCHANGE RM BO TKTG // ** DUE TO ASC RM BO TKTG // ** NO GCO NOTES PAX ACCEPTS CHANGES AS AUTOMATED RM BO TKTG // ** CHECKED TICKET AND DMI RM BO TKTG // ** ERROR IN DMI: INVALID MULTI-AIRPORT CXN RM BO TKTG // ** UPON CHECKING, THERE WAS AN ADDED FLT BY AL RM BO TKTG // ** CHCKD RTI OUTBND FLT MATCHED TO WHAT WEHAD RM BO TKTG // ** UPON CHCKING, FLT WAS TAKEN CONTROL BY AL RM BO TKTG // ** TKT NUMBER: 057-2300600770 RM BO TKTG // ** QR | NFAT | S#168277807 RM BO TKTG // ** Aya | MSH0049091 | 24OCT23 OCT 21 PNR: 4I55H3 RM BO TKTG // ** VOLUNTARY EXCHANGE RM BO TKTG // ** AUTOMATED CHANGES BY THE SYSTEM RM BO TKTG // ** CHECKED NOTES FROM THE SYSTEM RM BO TKTG // ** TRIED TO REISSUE THE TICKET RM BO TKTG // ** UPON CHECKING, THE FLT IS ORIGINALLY OPERATED BY UA, NEW FLT IS FROM AA RM BO TKTG // ** CALLED PAX ABOUT THE CHANGES | UATC RM BO TKTG // ** PROCEED IN SNDNG EML | CID: f74fddcf-ad62-450e-83cb-4a396730f76a RM BO TKTG // ** NEED TO CTC PAX TO OFFER FLT OPERATED BY UA RM BO TKTG // ** QD | NFAT | S#167999629 RM BO TKTG // ** AYA | MSH0049091 | 21OCT23 OCT 21 PNR: 4DNNQ3 RM BO TKTG // ** INVOLUNTARY PARTIAL REFUND RM BO TKTG // ** CCI TO REQ TO REF DUE TO ASC RM BO TKTG // ** ADVISED THE TTL REF IS APPX 750-800 RM BO TKTG // ** UPON CHECKING, TTL REF AMT IS 404.90 RM BO TKTG // ** HENCE, PROCEED WITH PROCESSING REF RM BO TKTG // ** ANY LIABILITY WILL BE TAGGED TO GCO RM BO TKTG // ** WAIVER CODE: ACUSKEDCHG1308 RM BO TKTG // ** NO WAIVER PLCMNT ADDED THERFORE ADD IT RM BO TKTG // ** IN FE LINE | WARM | SNT RFNDEML RM BO TKTG // ** SAC- 014NNH0LIFSSF | TTL AMT REF: 404.90 RM BO TKTG // ** QR | NFAT | S#168028592 RM BO TKTG // ** AYA | MSH0049091 | 21OCT23 PNR: 24UDSO RM BO TKTG // ** TICKET REJECT RM BO TKTG // ** CHECKED TICKET | RMRKS RM BO TKTG // ** UPON CHECKING, THE CURRENT COS OF THE PAX WAS UNAVAIL RM BO TKTG // ** TRIED TO CALL AL IF THE PAX REQ TO CXL IT RM BO TKTG // ** CID: c6337523-dd6b-4cf3-82e2-4b7d2a141d18 RM BO TKTG // ** UPON CHECKING WITH THEM, THE FLT WAS CXLD DUE TO NON-PAYMENT RM BO TKTG // ** OFFERED SAME FLT TO PAX WITH PRICE HIKE RM BO TKTG // ** PAX WILL PROCEED IN BOOKING THE RES AT THE WEBSITE RM BO TKTG // ** CID: 6d0562f7-ba5f-49fa-a519-f1cfe03c8322 RM BO TKTG // ** PAX ASKING ABT VCHR BUT DCNTD THE CALL TRIED TO CALL PAX AGAIN RM BO TKTG // ** CID: 049efb59-77a7-4439-a0ee-5b2e686ae67e RM BO TKTG // ** PROCEED IN PROCESSING IN CXLNG ITIN RM BO TKTG // ** QR | NFAT | S#168011735 RM BO TKTG // ** AYA | MSH0049091 | 21OCT23 PNR: 4EDJTZ RM BO TKTG // ** INVOLUNTARY EXCHANGE RM BO TKTG // ** DUE TO ASC RM BO TKTG // ** NO GCO NOTES PAX ACCEPTS CHANGES AS AUTOMATED RM BO TKTG // ** CHECKED TICKET AND UPDATED FE AND FM LINE RM BO TKTG // ** WAIVER CODE : DL REISSUE DUE TO DL SKED CHG RM BO TKTG // ** WAIVER CODE WILL PUT IN OSI RM BO TKTG // ** ORIG IATA : 11617270 | NEW IATA : 11617270 RM BO TKTG // ** ORIG PCC : SEAEX3110 | NEW PCC : SEAEX3110 RM BO TKTG // ** RESISSUE TKT | S#168022153 RM BO TKTG // ** QR | NFAT | RM BO TKTG // ** Aya | MSH0049091 | 21OCT23 PNR: 4OHATM RM BO TKTG // ** INVOLUNTARY EXCHANGE RM BO TKTG // ** DUE TO ASC RM BO TKTG // ** NO GCO NOTES PAX ACCEPTS CHANGES AS AUTOMATED RM BO TKTG // ** CHECKED TICKET AND UPDATED FE AND FM LINE RM BO TKTG // ** WAIVER CODE : DL REISSUE DUE TO DL SKED CHG RM BO TKTG // ** WAIVER CODE WILL PUT IN OSI RM BO TKTG // ** ORIG IATA : 11578626 | NEW IATA : 11578626 RM BO TKTG // ** ORIG PCC : SEAEX3103 | NEW PCC : SEAEX3103 RM BO TKTG // ** RESISSUE TKT | S#168026300 RM BO TKTG // ** QR | NFAT | RM BO TKTG // ** Aya | MSH0049091 | 21OCT23 OCT 20 PNR: 253SWA RM BO TKTG // ** TICKET REJECT RM BO TKTG // **THERE ARE NO GCO NOTES RM BO TKTG // ** CHECKED THE FLIGHTS, STILL AVAILABLE RM BO TKTG // **CHECKED THE TQT AND RMRKS AS WELL RM BO TKTG // ** UPON CHECKING, NO FM ADDED RM BO TKTG // ** PROCEED IN ADDING FM 0.00A RM BO TKTG // ** THEN ISSUED THE TICKET RM BO TKTG // ** PCC: SEAEX3100 IATA: 11617270 RM BO TKTG // ** QR | NFAT | S#167901824 RM BO TKTG // ** AYA | MSH0049091 | 20OCT23 OCT 20 PNR: 3FWSC3 RM BO TKTG // ** VOLUNTARY REFUND RM BO TKTG // ** CHECKED GCO NOTES RM BO TKTG // ** AS PER GCO, CCI TO CXL TICKET AND RM BO TKTG // ** REQSTD FULL REFUND RM BO TKTG // ** TICKET NUMBER TO BE REFUNDED : RM BO TKTG // ** 838-8022255649 RM BO TKTG // ** NON REF TAX - 0.00 | PE: 175.00USD (PP) RM BO TKTG // ** CHECKED FARE RULES SAME AMOUNT PE RM BO TKTG // ** UPON CHECKING, TICKET IS PARTIALLY USED RM BO TKTG // ** CALLED AIRLINE TO KNOW THE USED BASE FARE AND TAXES TICKET IS IN IT RM BO TKTG // ** WAS ADVISED TO SEND AN EMAIL THRU THIS LINK RM BO TKTG // ** TARefundsandTicketing@westjet.com RM BO TKTG // ** SO THE AL CAN COMPUTE AND WALK US THRU THE PROCESS RM BO TKTG // ** AGENT NAME AND LOCATION: DANA | CALGARY RM BO TKTG // ** CID: 02619722-a4e2-4470-8ace-8b83f6eab995 RM BO TKTG // ** QD | NFAT | S#167910704 RM BO TKTG // ** AYA | MSH0049091 | 20OCT23 OCT 20 PNR: 2RGSQV RM BO TKTG // ** INVOL EXCHANGE RM BO TKTG // ** NEED AIRLINE CONTACT FOR WAIVER CODE RM BO TKTG // ** CONTACT AIRLINE UATC RM BO TKTG // ** NO EMAIL ADDRESS ON VNEXT RM BO TKTG // ** RECEIVED SAME DAY | QD | S#167914712 RM BO TKTG // ** AYA | MSH0049091 | 20OCT23 OCT20 PNR: 3G36DS RM BO TKTG // ** INVOLUNTARY REFUND RM BO TKTG // ** CHECKED PREV NOTES , INVOL REF DUE TO ASC RM BO TKTG // ** AS PER CHECKING, PAX AGREED TO REFUND RM BO TKTG // ** TRIED TO CALL AL TO ASK FOR WAIVER CODE RM BO TKTG // ** IVR KEEPS ON HANGING UP THE CALL DUE TO LONG QUEUE RM BO TKTG // ** PREV AGENT ALSO SENT EMAIL TO AL: 38c3f093-3ef5-49b7-9d2f-dbc176879812 RM BO TKTG // ** ESCALATED TO SOD RM BO TKTG // ** QR | NFAT | S#167932182 RM BO TKTG // ** AYA | MSH0049091 | 20OCT23 OCT 20 PNR: 3BMSBC RM BO TKTG // ** INVOL EXCHANGE RM BO TKTG // ** CANNOT PROCESS EXCHANGE DUE TO ERROR RM BO TKTG // ** CZ ETKT: INVALID PERIOD OF SCHEDULE VALIDITY RM BO TKTG // ** CALLED AIRLINE TO ASK FOR HELP EXCH THE TKT RM BO TKTG // ** CONTACT AIRLINE UATC RM BO TKTG // ** NO EMAIL ADDRESS AVAIL ON VNEXT RM BO TKTG // ** ESCALATED TO IED | APPROVED BY: IMNJDELASERNA RM BO TKTG // ** QR | NFAT | S#167937511 RM BO TKTG // ** AYA | MSH0049091 | 20OCT23 OCT 19 PNR: 2KV2IJ RM BO TKTG // ** INVOLUNTARY REFUND RM BO TKTG // ** PAX FLT WAS CXLD DUE TO ASC RM BO TKTG // ** PAX C2A | PSGR REQUESTS CANCEL RM BO TKTG // ** CALLED AL TO ASK FOR WAIVER CODE AND PLACEMENT RM BO TKTG // ** WAS ADVISED TO SEND AN EMAIL TO AIRLINES RM BO TKTG // ** SENT AN EMAIL TO: assg@saudia.com RM BO TKTG // ** CONVO EMAIL ID: 256e4a9c-7cb2-4708-a724-a2e278fd2672 RM BO TKTG // ** CONVO IN SP: c6f9edb6-d5bd-475b-b82f-fe54d57fb963 RM BO TKTG // ** AGENT NAME AND LOCATION: HAMZA | AMMAN RM BO TKTG // ** RECEIVED RESPONSE FROM AL WITH WAIVER CODE AND PLACEMENT RM BO TKTG // ** PROCEED IN PROCESSING REFUND RM BO TKTG // ** TOTAL REF AMOUNT: 176.53USD RM BO TKTG // ** SEND RFND EMAIL | SAC- 065NMQCGPQFXS RM BO TKTG // ** QR | NFAT | S#167803156 RM BO TKTG // ** AYA | MSH0049091 | 19OCT23 PNR: 4J4PHX RM BO TKTG // ** INVOLUNTARY EXCHANGE RM BO TKTG // ** DUE TO ASC RM BO TKTG // ** CHECKED GCO NOTES RM BO TKTG // ** ALL INFO WAS ADDED RM BO TKTG // ** WAIVER CODE : DUE SKCH RM BO TKTG // ** WAIVER CODE WILL PUT IN ENDORSEMENT BOX RM BO TKTG // ** ORIG IATA : 11617270 | NEW IATA : 11617270 RM BO TKTG // ** ORIG PCC : SEAEX3170 | NEW PCC : SEAEX3170 RM BO TKTG // ** RESISSUE TKT | S#167801069 RM BO TKTG // ** QR| NFAT RM BO TKTG // ** Aya | MSH0049091 | 19OCT23 PNR: 2QMW8B RM BO TKTG // ** EXCHANGE PNR RM BO TKTG // **CANADA POS RM BO TKTG // ** ENDORSE TO SOD | S#167813691 RM BO TKTG // ** AYA | MSH0049091 | 19OCT23 PNR: 233MUW RM BO TKTG // ** INVOLUNTARY EXCHANGE RM BO TKTG // ** DUE TO ASC RM BO TKTG // ** NO GCO NOTES PAX ACCEPTS CHANGES AS AUTOMATED RM BO TKTG // ** CHECKED TICKET AND UPDATED FE AND FM LINE RM BO TKTG // ** WAIVER CODE : DL REISSUE DUE TO DL SKED CHG RM BO TKTG // ** WAIVER CODE WILL PUT IN OSI RM BO TKTG // ** ORIG IATA : 11617270 | NEW IATA : 11617270 RM BO TKTG // ** ORIG PCC : SEAEX3170 | NEW PCC : SEAEX3170 RM BO TKTG // ** RESISSUE TKT | S#167818187 RM BO TKTG // ** QR | NFAT RM BO TKTG // ** Aya | MSH0049091 | 20OCT23 OCT PNR; 263GS2 RM BO TKTG // ** INVOLUNTARY REFUND RM BO TKTG // ** CHECKED GCO NOTES RM BO TKTG // ** PAX FLT WAS CXLD DUE TO ISRAEL WAR RM BO TKTG // ** AS PER GCO, NO WAIVER CODE WAS NEEDED SINCE NO INFO WAS ADDED ON THE AIRLINE AND WEBSITE RM BO TKTG // ** CHECKED POLICY AS WELL, NO WAIVER CODE ADDED RM BO TKTG // ** THEREFORE, PROCESSED REFUND RM BO TKTG // ** TTL REF AMOUNT: 1026.97 | S#167823419 RM BO TKTG // ** SEND REFUND EMAIL | SAC- 057NMQZFI1UCO RM BO TKTG // ** AYA | MSH0049091 | 19OCT23 OCT 19 PNR: 3A2TBJ RM BO TKTG // **VOLUNTARY REFUND RM BO TKTG // **CHECKED GCO NOTES RM BO TKTG // **AS PER GCO, TAX REFUND ONLY AS REQUESTED RM BO TKTG // **CHECKED FARE RULES RM BO TKTG // **AS PER FR, YQ/YR IS NON-REF RM BO TKTG // **THEREFORE, PROCEED WITH TAX REF WITHOUT YQ/YR RM BO TKTG // ** TOTAL REF AMOUNT: 45.80 PP | SAC-0060288650619 | RM BO TKTG // ** SAC-0060288739727 RM BO TKTG // ** SEND RFNDEML | S#167829419 RM BO TKTG // ** ANY LIABILITY WILL BE TAGGED TO GCO RM BO TKTG // ** AYA | MSH0049091 | 20OCT23 OCT 18 PNR: 3R6E88 RM BO TKTG // ** INVOLUNTARY REFUND RM BO TKTG // ** DUE TO ASC RM BO TKTG // ** PAX C2A / REQ TO CXL RSRVTN RM BO TKTG // ** FRONTLINE TEAM CLD AL TO CHECK TKT STATUS RM BO TKTG // ** PROVIDED NEW TKT NUMBER BUT IT CANNOT BE RTRVD RM BO TKTG // ** TURNS OUT THAT THE TICKET WAS UNDER AL CONTROL RM BO TKTG // ** SEND EMAIL NOTIF TO PAX TO REACH OUT AIRLINE DIRECTLY ' RM BO TKTG // ** CONVO ID: 436977ac-63e2-49ab-80f5-1c31c9b43315 RM BO TKTG // ** QR | NFAT | S#167686431 ** \\ RM BO TKTG // ** AYA | MSH0049091 | 18OCT23 ** \\ OCT 18 PNR: 4ILUZL RM BO TKTG // ** TICKET REJECT RM BO TKTG // ** PAX FLIGHT WAS CANCELLED RM BO TKTG // ** AS PER PREV AGENTS, OFFER FLIGHT OPTIONS RM BO TKTG // ** CALLED PAX, TRIED TO OFFER FLIGHT OPTIONS RM BO TKTG // ** PAX IS UNRESPONSIVE RM BO TKTG // ** SEND EMAIL INSTEAD CONVO ID: c55f9431-5bcb-41db-a1c4-641683f3b952 RM BO TKTG // ** FINAL CONTACT | QR | NFAT | S#167694356 RM BO TKTG // ** AYA | MSH0049091 | 18OCT23 OCT 18 PNR: 2PLGH8 RM BO TKTG // ** INVOLUNTARY REFUND RM BO TKTG // ** PAX FLT WAS CXLD DUE TO ASC RM BO TKTG // ** PAX C2A | PSGR REQUESTS CANCEL RM BO TKTG // ** FOLLOW HT 29331 RM BO TKTG // ** AS PER AIRLINE POLICY, NO WAIVER NEEDED RM BO TKTG // ** THEREFORE, PROCESSED REFUND RM BO TKTG // ** TOTAL REFUND AMOUNT: 45.63USD RM BO TKTG // ** SEND REFUND EMAIL | SAC-605H208541050 RM BO TKTG // ** AYA | MSH0049091 | 19OCT23 OCT 19 PNR: 4AYVBS RM BO TKTG // ** INVOLUNTARY REFUND RM BO TKTG // ** PAX FLT WAS CXLD DUE TO ASC RM BO TKTG // ** PAX C2A | PSGR REQUESTS CANCEL RM BO TKTG // ** CALLED AL TO ASK FOR WAIVER CODE AND PLACEMENT RM BO TKTG // ** WAS ADVISED TO SEND AN EMAIL TO AIRLINES RM BO TKTG // ** SENT AN EMAIL RM BO TKTG // ** CONVO ID: f8b077d1-2d5a-43d5-8aef-0a8aa3e53198 RM BO TKTG // ** QD | NFAT | S#167713943 RM BO TKTG // ** AYA | MSH0049091 | 19OCT23 OCT 19 PNR: 4FHRTQ RM BO TKTG // ** VOLUNTARY REFUND RM BO TKTG // ** CHECKED GCO NOTES RM BO TKTG // ** AS PER GCO, PAX CI TO REQ TO CANCEL HER TICKET RM BO TKTG // ** THERE'S AN ADDED PENALTY BUT ASKED ME TO CHECK IT RM BO TKTG // ** AS PER FARE RULES, BEFORE DEPT THE PE SHOULD BE JUST 1500 CNY/206.00USD RM BO TKTG // ** CHECKED HT 9596 RM BO TKTG // ** YQ/YR NON REF TAX RM BO TKTG // ** TOTAL REFUND AMOUNT 793.35 | SAC- 9993101045926 RM BO TKTG // ** ANY LIABILITY WILL BE TAGGED TO GCO RM BO TKTG // ** QR | NFAT | S#167720539 RM BO TKTG // ** AYA | MSH0049091 | 19OCT23 RM BO TKTG //** AYA | MSH0049091 RM BO TKTG //T027-8016578972