CREDIT

"Please trust that I completely understand your predicament and I know that this is not a small amount. I would like to ask for your utmost understanding that credits and adjustments are provided when it is determined that T-Mobile has charged you in error.

Given this situation that we are in, it has been determined that the charge was billed correctly; therefore, we respectfully decline to issue a credit for this charge. " ( CREDIT ABUSER - TO DECLINE REQUEST)