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OPENING SPIELS
Customer just says hi, no issue stated.
Hi , This is Emmanuel from T-Mobile, how may I help you?
Customer with a Problem
Hi , this is Emmanuel from T-Mobile, I’m here to help. Let’s partner together to get this resolved.
Customer with a basic Inquiry?
Hi , this is Emmanuel from T-Mobile, I’m happy to help take care of XXXX for you.
Closing Customer Issue resolved Closing statement;
Awesome! So happy we were able to help. Have a great rest of your day!
Closing:
We really appreciate you for working with us today. as we are able to help you to applied your autopay discount to your account. So happy we were able to help. Have a great rest of your day!