Call Flow 

	Opening Spiel
		
	Verify the account
		- Name
		- Phone number
		- Email Address

	Pull out the account
		- Check status
		- Check the Notes and Activities
		- Check the assignments

	Proceed the process
		(Pre-Screening)
		Schedule Appointment
		- Confirm the Date and Time

	- Read the Verbatim script

	Closing Spiel