Customer Service Cheat Sheet

Papaya Email Ticket CS hours of operation: 4am- 5pm PST

Papaya CS general support email: help@ppaya.com

Papaya Privacy widget email: privacy@papayapay.com ,

support@papayaprivacy.com [support@papayaprivacy.com]

Papaya CS phone support number: 888-850-5196

Papaya CS phone support hours of operation: 16 hours a day (4am-9pm PT), 7 days a week

If a user asks where they can submit a payment through Papaya Pay: Users can download the app in the Google Play store or Apple App store to submit payment, or submit a payment on our website at papayapay.com/webpay [https://static.papayapay.com/webpay]

If a user asks where Papaya Pay's HQ is located, or what our physical address: We are a remote first company, and we do not maintain a physical office space anywhere.

If a user asks where ECE agents are based: We are based in Los Angeles, California.