21 SEND CALLBACK, TICKET NUMBER WHEN PROVIDED WITH DELAY RESO

PROVIDED CX WITH DR WITH REQUEST AND CALLBACK

-CREATE FOLLOW UP SAMSON

-REPLY CX WITH FOLLOW UP AS REQUEST ID

-SENDAN SYA SA GC NG CALLBACK AND TROUBLE TICKET WITH CALL BACK DATE AFTER 2 OR 3 DAYS DEPENDE SA SINABI MO

-TAKE NOTE OF FOLLOW UP ON ZOOM

PROVIDED CX WITH CALL BACK ONLY

-CREATE FOLLOW UP

-SEND CX WITH FOLLOW UP SPIEL SA GC

-TAKE NOTE OF FOLLOW UP ON ZOOM