TEMP CHECK

As we represent T-Mobile, we always aim to provide an excellent experience. The way you see T-mobile is the way you see my assistance. I'd like to ask, how was your experience with your T-Mobile services so far?

If yes - Cool! Customer experience is always the center of our commitment. I hope I was able to positively impact your overall T-Mobile experience. T-Mobile's goal is to put YOU-our customers first, and you will always be our number one priority!

If no - No worries and I understand how you feel. I would like to take this opportunity to turn this experience around and if you don't mind me asking, how else can I be of help and is there anything I can be of service while you have me here?

If good verbatim:

Thank you for the feedback, Austin! T-Mobile is still growing and we want to ensure that we meet the satisfaction needed by our customers and your feedback is one of the vital parts of our growth.

Can you tell us how we can make your experience better?