( The seller is requesting an assistance regarding on Featured Offer ) * Resolved Hello from Amazon Selling Partner Support, I hope that you are doing well, my name is Frances and I will be assisting you today. Thank you for providing the required information. As I understand you are requesting an assistance regarding Featured Offer for item B00YQIN838. We sincerely apologize for the inconvenience this may have caused as we know the impact of this to you and your business. Rest assured that this case is handled carefully to provide you with the best resolution. As per checking our resources, our internal team determined that you are not eligible to be in the Featured Offer for ASIN B00YQIN838 because your offer is not priced competitively compared to other retailers outside of Amazon. Below are some options for you to price your offers competitively: On the Pricing Health page, lower your offer's total price (Price + shipping) to match or beat the Competitive Price: https://sellercentral.amazon.com/pricing/health Enroll in Automate Pricing which allows you to automatically adjust prices on SKUs in your catalog, in response to events such as the Featured Offer winning price, without having to revisit the SKU every time you want to change your price. Learn more about Automate pricing: https://sellercentral.amazon.com/gp/help/G201994820. You can read more about Pricing health on our Pricing help page: https://sellercentral.amazon.com/gp/help/STH6YN3BR8XNWBW Note: We are not able to disclose all factors that go into Featured Offer eligibility. Meeting these targets does not necessarily guarantee eligibility. It was a pleasure assisting you today, have a nice day ahead! 🍦 Critical Information: The seller is requesting an assistance regarding on Featured Offer for item B00YQIN838 🍦 PWF followed: Listings Manage Offers Buy Box 🍦 TOOLS/SOP used: SPOT Tool: https://paragon-na.amazon.com/spot/tools#/asin_troubleshooting/asin_details;asin=B00YQIN838;caseId=12417546591;merchantId=AS3ML8J27VOKM;marketplaceId=ATVPDKIKX0DER;searchAttribute= Help page: https://www.amazon.com/gp/product/B00YQIN838 remedy view and edit: https://paragon-na.amazon.com/hz/diagnostic/show?resourcePath=ViewTicket&diag_run_id=ce253c8c-8f98-40e0-9c54-38adbd8effc7 🍦 Transfer/PAA Reason: N/A 🍦 Seller Dissatisfaction: N/A 🍦 Andon Reason: Case Review ---------------------------------------------------------------------------