12/13/25

lock aunthenticaion - bi05

spi-epole@1800flowers.com Hope4Better@2025

w-9999xj passport celebration

-- you will recieve it before christmas.

Customer Info

J2F FREE SHIPPING CODE

WOULD I LIKE TO ENCLOSE OUR GREETING CARD AND ITS 5.99 OR WOULD YOU LIKE A COMPLIMENTARY LABEL?

WISHING YOU MERRY CHRISTMAS FROM BOB AND YVONNE

Love, Mom and Dad

-- WHEN THE CUSTOMER CHARGE -- As per checking here, the supposedly order total was 180 dollars something, and it was authorized to your card, and also as per checking you have been discounted 40.00 so the actual charged on your card was the 143.48 with the discount. And that is the only charged that I was seeing here on my end.

The only charged that I was seeing here is the 143.48 but I highly suggest to contact your bank to discpute the charges since the amount that I was seeing here on my end and the charged that you was seeing is not match.

i have limited access about to your concern and i will tranfer you to our passport team 183

143 40 Hi this is ____, from H and D , I have a customer on the other line that would like to cancel her passport membership.... can I transfer it to you?

chat opening spills

• Hello, Valued customer! Thank you for choosing Harry & David. My name is Irish. How may I help you today?

• You're very much welcome, is there anything else I can help you with? Thank you for choosing Harry and David. This is Irish. Have a wonderful day.

-Are you still with me? Looks like you may have stepped away. I am going to disconnect this session, but if you need additional assistance, feel free to message us again. Thank you for reaching out to Harry and David.

chat Closing spills

• I hope you are extremely satisfied with the service that I've provided today. At the end of this chat, you will receive a survey link asking you to rate your experience with me and Harry & David. Please click the link that will appear at the bottom of this window when this chat ends. Thank you for choosing Harry & David!

• RECIEPIENT DID NOT RECIEVED THE ITEM We do apologize for the inconveniences that one of your recipients did not received an item an, however we can send out a replacement with your item with the same item without any charges, would be that okay for you?

• since you have many placing many receipent corporate sale to

• sice you are placing an order the only thing i can do is to transfer you to our corporate sales to handled multiple recipient.

• hello this _ from h aryy and david and i have a customer on the other line who wants to place an order with multiple recipient.

12-10-25 OTHER COMPANY - TRANSFER

"Thank you for patiently waiting. Upon checking here, your order is from one of our sister brands and I'm afraid that I only have limited access here on my end. In order to resolve your issue to complete satisfaction today, I would like to transfer you to one of our qualified specialists who would be able to assist you. Would that be okay? Thank you for this information. As per checking, the order is from our sister brand. I'm afraid that I only have limited access here on my end.

37131x

-- 12-10-25 -- 01 email address 01 CANCEL ORDER SALE4 - 115 SALE3 - 229.99 SALE2 - 229.99 SALE1 - 309.86

-- 12-11-25 -- replacement - 0.1 sale - 219.72 sale - 147.69 sale - 102.96 -- 12-12-25 -- sale - 419.99 sale - 94.74