OVERVIEW OF US CULTURE *CULTURE - shared beliefs, attitudes , values , goals and traditions VALUES AND NORMS *INDIVIUALISM - independence and self reliance * FREEDOM AND EQUALITY *DIVERSITY - melting pot of diff ethnicities, races and cultures *PRIVACY - right to control their personal information GEOGRAPHIC IMPACT *access *competition *health disparities and chronic conditions *medicaid expansion *cost of living GEOGRAPHIC HEALTH DISPARITIES AND CHRONIC CONDITIONS *STROKE BELT al,ak,ga,in,ky,la *DIABETES AND OBESITY STATE-LEVEL DIFFERENCES IN MEDICAID EXPANSION *AFFORDABLE CARE ACT -CA,NY,TX,FL REGIONAL COST OF LIVING AND ITS IMPACT ON PREMIUMS *COST OF LIVING - ca, ny BUILDING CULTURAL SENSITIVITY * CULTURAL COMPETENCE - understand , communicate , and interact effectively acknowledgement and acceptance respect pay attention listen show interest UNDERSTAND AND ACKNOWLEDGE CULTURAL DIVERSITY * USE CLEAR AND RESPECTFUL LANGUAGE *UTILIZE MULTILINGUAL RESOURCES AND TRANSLATION SERVICES