Dispute ID: 5737811. CH disputing 2 Debit Unauthorized Transaction from Walmart Super Center AND Taco Bell for $308.57. Reg E. No merchant credit related to the disputes. No claim cancellation. As per Penny, card STOLEN. Pin location in the wallet. Disputed card ending 2769 is closed. Case Decision: DENIED. VROL Case #:2294185505. Unable to file FR for STAR trxn, no STAR access.
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Overall Investigation:
With manual funding event via Card to Card amounting to $292.00 observed on 2022-12-09 22:52:40 before the authorization of the disputed transaction from Wal-Mart Super Center 3473 WAL-SAMS, LAS VEGAS, NVUS on 2022-12-09 22:53:14.
Balance exhausted after the authorization of the last disputed transaction.
Series of funding events was observed after the authorization of the last disputed transaction while the card was said to be stolen.
Cash in cash out was captured within the UT imeline.
Presence of deny code 46,51 was captured within the UT timeline on the disputed card as per RTA, Galileo, and Penny.
RTA response code 85,10 was captured within the UT timeline on the disputed card.
Penny response code 10 was captured within the UT timeline on the disputed card.
Disputed merchant Wal-Mart Super Center 3473 WAL-SAMS, LAS VEGAS, NVUS is abnormal to the CH.
Disputed merchant Taco Bell is normal to the CH.
The disputed card present transaction is within the vicinity with the member's address on the account.
With fraud alert/indication on the disputed card within the UT timeline.
RTA: AVS RESULT B, AVS RESULT B
VISA: AVS Result: Address verification is not applicable
No PII changes captured within UT timeline. No signs of ATO.
There is enough evidence to deny the claim. Final resolution, no error found.
Final letter ZD Ticket Number 59066244. CASE CLOSED .
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