iOS Messages User ed128, 26 Jul. 2022 , 11:53pm Hello T-Mobile, 26 Jul. 2022 , 11:53pm Hi there! T-Mobile's Virtual Assistant here! 👋 [Received] T-Mobile, 26 Jul. 2022 , 11:53pm In a few words, what would you like to do today? [Received] iOS Messages User ed128, 26 Jul. 2022 , 11:53pm Agent T-Mobile, 26 Jul. 2022 , 11:53pm Let’s work on your request. [Received] T-Mobile, 26 Jul. 2022 , 11:53pm Transferring you to one of our live Experts who will be with you as soon as possible. T-Mobile may store this message. Learn more at t-mo.co/Privacy. [Received] Angelica, 27 Jul. 2022 , 12:10am Hi Gabriel! I just got here your message and I appreciate your patience in staying online for us to get you a resolution. You've reached Angie. I appreciate you for reaching us out here at messaging, how can I put a smile on your face? [Received] iOS Messages User ed128, 27 Jul. 2022 , 12:10am Hey how are you Angie ? iOS Messages User ed128, 27 Jul. 2022 , 12:10am Just wanted to ask a few more days to pay bill iOS Messages User ed128, 27 Jul. 2022 , 12:10am Without suspension Angelica, 27 Jul. 2022 , 12:25am Thank you so much for letting me know about this, Gabriel. Noting to worry I will look for best possible options for your payment arrangement here on my end. May I just ask if when is the best time for you to settle this? [Received] Angelica, 27 Jul. 2022 , 12:41am Hi there, Gabriel ! Just letting you know that I am still here on the chat. May I just ask if when is the best time for you to settle your payment? [Received] iOS Messages User ed128, 27 Jul. 2022 , 12:46am Yes iOS Messages User ed128, 27 Jul. 2022 , 12:46am I can next week Angelica, 27 Jul. 2022 , 12:48am Thank you so much for letting me know about this, I understand how important it is for you to manage your finances. Nothing to worry I will be checking some best possible options for you here. May I just ask if can you settle any amounts for today? [Received] iOS Messages User ed128, 27 Jul. 2022 , 12:55am No not today iOS Messages User ed128, 27 Jul. 2022 , 12:55am I just paid $1600 about a week and a half ago Angelica, 27 Jul. 2022 , 12:55am Thank you so much for confirming, Let me just go ahead and check for more possible options, Gabriel. [Received] Angelica, 27 Jul. 2022 , 12:57am Thank you so much for your all out patience! Gabriel. Just a heads up that your account is at risk of suspension if you did not managed to settle your minimum balance on your account. Nothing to worry as your expert here I will be fully notate your account and if you encounter service interruption all you have to do is to contact us back here to restore your services. [Received] iOS Messages User ed128, 27 Jul. 2022 , 12:59am So can we secure it iOS Messages User ed128, 27 Jul. 2022 , 01:00am And not wait until it suspends iOS Messages User ed128, 27 Jul. 2022 , 01:00am Like monitor Angelica, 27 Jul. 2022 , 01:05am I understand how important it is for you to manage your finances, Gabriel. However for you to have the assurance to have an active services you will have to settle your minimum payment. Nothing to worry as I am your expert, I fully notated your account in here so that if in case you encounter service interruption on your end, all you have to do is to contact us back here to restore your services. Please let me know if this works for you! [Received] iOS Messages User ed128, 27 Jul. 2022 , 01:07am No iOS Messages User ed128, 27 Jul. 2022 , 01:07am That doesn’t work Angelica, 27 Jul. 2022 , 01:17am I totally understand where you are coming from, Gabriel. Nothing to worry as I fully notated your account in here rest assured that we will restore your services once you reached us back here if your account gets suspended. [Received] iOS Messages User ed128, 27 Jul. 2022 , 01:19am Can you guys just monitor it iOS Messages User ed128, 27 Jul. 2022 , 01:19am You’ve done it before iOS Messages User ed128, 27 Jul. 2022 , 01:19am Well someone has Angelica, 27 Jul. 2022 , 01:27am I know how important this is for you, Gabriel. And I really understand your situation right now. Nothing to worry, I will keep you posted regarding on this up until tomorrow to make sure you have an active services on your end. Please let me know your thoughts on this one, Gabriel. [Received] Paulo, 27 Jul. 2022 , 01:28am Hi! This is Paulo one of the account supervisors here in T-Mobile Messaging. My representative Angelica already provided me you concern and upon checking here you want to get an additional extension for your bill. No need to worry, I will exhaust all my tools and resources here to check the options that we can offer to you on this situation. As per reviewing here on your account, there is a minimum payment amount of $489.31 that's need to be settled for us to get the option on setting up a new arrangement for another bill extension and also for your service to be secured for any interruption. [Received]