Thank you for waiting! I was able to discuss the situation with my support and was given approval to what I suggested. For a one time courtesy, I was approved to temporarily restore your services today, however please be advised that restore fees will apply and this will only last for 24 to 48 hours. Would that works for you, XXX? -- We are able to check and sort all the best options what we can do to help you it's just so happen that we really need to settle this minimum amount today for us to fully restore and secure your services. How about this, we can go ahead and manually restore your account to give you more time to settle the minimum amount required it's just that after this restoration, I am unable to give you the assurance that there will be no interruption that can happen since there is no payment made. ( suspension is always subject for restoration fee of $20/line + taxes , capped at 3 lines) I'm afraid that this offer is only valid within this conversation and as a one time courtesy. Can I have your thoughts about this? -- Restoration: Thank you so much for your endless patience and cooperation. I am now able to manually restore the account here and you can now restart the devices in that way the services will be refreshed. Please let me know once done and if the services are already working so we can sure that it is now restored. -- I totally understand where this is coming from and I'd like to thank you for sharing all of these information with me. These are very important information which will help us get the best options for you. Please stay online while I get options.