**SUMMARY** **Assisted Refund RAF - ACTION - Payu** - No SF / No HF / Refund is for PAP **** **DONE** **TO DO** - Next claims agent, please check refund **** **RAF Action 2 + weeks** - cx flight - SC flight - no disruption email found - Voluntary cx - request refund via - booked via GDS - GDS already applied for refund - GDS already processed - refund already requested - no refund visible in outpayments - Checked email viewer and claims.al, no new update yet - checked portal - PAP already informed **NR** - pap has been refunded via CI +380 934852628 ukraine Kiwi.com/ Refund request please process a monetary refund back to the original payment method and inform us with the refund amount