CANCEL A LINE / PASSED AWAY

We respect your decision and will be willing to assist you. But knowing that you want to cancel a line, sadden us greatly. May we please know what made you come up to this decision? -It saddens me to know about your grandma. Send you virtual comforting hugs and healing prayers. -By any chance does anyone will take over the line or would you like to convert it to MI or watch line? -Thank you for the confirmation Shannon before we proceed please be advice that the cancelation will take effect on the close date by (THE DATE) to prevent pro rated charges. Would you like to proceed?