While waiting, I can't help but to notice your (insert item to compliment here) (insert your recommendation panty and share some features). What color and size should I grab for you today? Every great Bra deserves a matching Panty! I would like to intoduce you the XX. (Put features here). What size should get for you today? Since you are stocking up on Panties, it's a great time to refresh and update your Bra wardrobe as well! My personal favorite is the XX. (Put features here). What size should get for you today? I like the XX scent that you have purchased! That is actually on of my personal favorite! I can't help but to notice the XX you ordered! I love the design and color you have chosen! I notice that you have chosen XX in your order. This XX is my personal favorite and it really gives me the comfort that I need for a bra in everyday use! I also recommend this to my friends and they all love this! Great news is that <> still available for repurchase! Whenever you’re ready, you can place a new order and we will honor the original price you paid in addition to waiving the shipping charges for you! Please chat back once your order is placed and reference your order number. I have noted your account, so any of our representatives will be able to take care of this for you!" Thank you for your patience XXXX, Your replacement order is on the way. The order is in fulfilled status and I cannot make any changes: I apology, your order has been processed and I am unable to make updates Guides on chat flow. Acknowledgement Verification Holding time Should call cx on his/her name Check the best resolution Once the resolution was processed kindly try to compliment her order then recommend. Asked if there's anything you can help. Closing spiel While I'm working on it here, I also must say that you have a lovely selection for this order, I adore it. The XXXX. This has the XXXX. Great choice. I personally love them and I hope you can repurchase them again soon. By the way, since you love XXXX, we have this perfect match for XXXX. You can pair this with XXXX. Meet the XXXX, featuring XXXX. Should I grab this for you? XXXXX Please let me know if you're interested to check out today :) If there's no additional question. I am happy to help you in XXXX, XXXX. Thank you for being Victoria's Secret's best part and being such a loyal customer. Have a nice day! If there's no additional question,. I am glad I was able to help you XXXX for your order! Thank you for being Victoria's Secret's best part and being such a loyal customer. Have a wonderful day! Bye XXXXX!