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(The seller is encountering issues with regards to Best Deals) *Resolved
Hello from Amazon Selling Partner Support,
I hope that you are doing well, my name is Frances and I will be assisting you today. Thank you for providing the required information. As I understand you are encountering an issue regarding Best Deals for ASIN: B09FK5QFTR. We sincerely apologize for the frustration and inconvenience this may have caused as we know the impact of this to you and your business. Rest assured that this case is handled carefully to provide you with the best resolution.
As per checking our resources, a Best Deal is a time-bound, promotional offer where an item is featured for a limited number of days on the Amazon Deals page.
To be eligible for deals, you must be a professional seller an overall rating of at least 3.5-stars. Additionally, products must meet these criteria:
• Have a sales history in Amazon stores and at least a 3-star rating. • Include as many variations as possible. • Not be a restricted product or offensive, embarrassing or inappropriate product. • Be Prime eligible in all regions. • New condition. • Be compliant with customer product reviews policies. To learn more, go to Customer product reviews policies. • Compliant with pricing policies and have a valid reference price. For more information, go to Show a reference price on your products and Amazon Policy on Reference Prices. • Compliant with deal frequency requirement. To learn more, go to Create a Deal.
Note: If your product is approved for a deal and then it violates the above criteria, your deal will be canceled immediately and you might not be eligible for a refund of your deal fees and all future deal eligibility may be removed indefinitely.
For more information, please do not hesitate to contact us again regarding this matter. It was a pleasure assisting you today, have a nice day ahead!
• Critical Information: The seller is encountering an issue regarding deals • PWF followed: Listings Deals Create/Manage Deals • Tools/SOP used:
Seller Central: https://sellercentral.amazon.com/help/hub/reference/G202111490
• Transfer/PAA Reason: N/A • Seller Dissatisfaction: Frustrated • Andon Reason: Case Review