CX SUPPORT CONCERN SPIEL

MERCHANT AT FAULT/ORDER ALREADY MARK COMPLETE

Thanks for letting us know. I understand how frustrating it can be when merchant makes a mistake with an order.

After checking here, I see that the order has already been marked as complete. In situations like this, the customer will need to contact our Customer Support team directly at 855-431-0459. They have the tools and authority to assist further and ensure the issue is resolved properly.

I'm really sorry you're experiencing this. For concerns like this, the customer will need to contact our Customer Support team directly at 855-431-0459. They have the tools and authority to assist further and ensure the issue is resolved properly. Please don't worry, this isn't your fault at all. I completely understand how frustrating this situation can be. The customer may be eligible for a refund or credits for the order.

I understand you'd like the address of the first customer. Unfortunately, since the order had been marked as completed, were unable to provide the address for privacy and security reasons.

If you don't remember the address or unable to return, well need to cancel the remaining order. In that case, the customer will need to contact our Customer Support team directly at 855-431-0459 to request a ref