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Number of SP's Intent: 1 Enumerate the Seller intent:
- The seller is unable to ship ASIN B016CCG256, a dietary supplement made of capsules, to Amazon Warehousing and Distribution (AWD) due to an error message statingthat "meltable" products are not eligible for AWD..
Research Done: N.A Actionable? - no Information? - yes Seller Emotion: N/A Seller provided identifiers or documents: ASIN: B016CCG256
Skill: M@ / FBA Contact Marketplace: US Paragon workflow (PWF): N/A Is there applicable Baozipu? no If yes, Baozipu title: none Help page link: N/A SOP link: Amazon Warehousing and Distribution FAQ https://paragon-na.amazon.com/hz/codex/?id=GGQ3E2XG88X7HCSQ&layer=Published/US&locale=en-US3
Partner Transfers to Internal Associates FBA https://paragon-na.amazon.com/hz/codex/?id=GRJZZVE7BJPGGCAV&layer=Published/US&locale=en-US
Tool link: COO Merchant ID: 587892060 Origin Country: US https://paragon-na.amazon.com/hz/diagnostic/show?resourcePath=GlobalSellingSupportPreferences&diag_run_id=5e441b0e-5d83-4835-b66d-e682165858dd
Was I able to address the SP's Intent?: no, transfer to sesu-us-fba-ecm-reg-tfr-eng@amazon.com