12/31/2059, 11:59:59 PM

TOLL NOTICE
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- FTF VA EZPASS
- FTF OOS EZPASS
- NON FTF PAYMENT
- FAIR TRAVEL DISPUTE
- MEDIUM VEHICLE
- REFUNDS
- UNSUCCESSFUL VERIFICATION
- WRITE OFF
- ADJUSTMENT
- AFFIDAVIT
- OPT IN
- PAYMENT PLAN
- INVOICE REQUEST
- IMAGE REQUEST
- DISPUTE
- ESCALATION TO SUPERVISOR

COLLECTIONS
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- REFERRED TO COLLECTIONS
- SETTLEMENT PAYMENT
- EXPALNATION PROVIDED
- ESCALATION TO SUPERVISOR
- UNSUCCESSFUL VERIFICATION
- WRITE OFF

COURT
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- PCS PROCESSED
- EXPLANATION PROVIDED
- REFERRED TO COURT
- ESCALATION TO SUPERVISOR
- PAYMENT FROM COURT
- UNSUCCESSFUL VERIFICATION

EZPASS TOLL CHARGE
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- FAIR TRAVEL DISPUTE
- MEDIUM VEHICLE 
- REVERSAL
- REVERSAL DENIED
- REFERRED TO EZPASS
- VTOLL
- HOV NOMINATION
- ESCALATION TO SUPERVISOR
- DISPUTE CHARGE

GENERAL INQUIRY
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- EZPASS
- PRICING
- ROAD RELATED
- MEDIUM VEHICLE
- FAIR TRAVEL
- WEBSITE
- GoToll

MISSED A TOLL
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- PAYMENT
- ALERT CREATED
- OPT IN
- REFERRED TO WEBSITE

COMPLAINT
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- POLICY
- ROAD & SIGNAGE
- TRAFFIC AND CONGESTION
- PRICING
- CUSTOMER SERVICE
- ESCALATED TO SUPERVISOR 
- MEDIA AND ELECTED OFFICIALS
- WEBSITE
- SOCIAL MEDIA
- BBB

FAIR TRAVEL
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- WARNING
- SENT FOR REVIEW OF IMAGE
- TOLL ALERT - TRIP REVERSED
- TOLL ALERT - TRIP NOT REVERSED
- ESCALATION TO SUPERVISOR

REDUCTIONS
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- FTF VIRGINIA EXPASS
- FTF OOS EZPASS
- BANKRUPTCY
- CONGESTION OR DELAY
- CORRECTION ADMIN REVIEW
- DUPLICATE CHARGE
- EQUIPMENT MALFUNCTION
- EXEMPT - BUSES
- FTF GOODWILL
- IMAGE REVIEW ERROR
- MILITARY ORDER
- MITIGATED DEAL
- MULTIPLE TRANSPONDERS CHARGED
- MV TO LV ADMIN REVIEW
- MV TO LV ITEM ON ROOFTOP
- OTHER
- TOLL INVOICE PROCESSING DELAYS
- VOD WRITE-OFF
- EZPASS HOV RECERSAL OR WO
- NON REVENUE VEHICLE
- COURT SETTLEMENT
- DEBT COLLECTION SETTLEMENT

MIGRATION
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- CBOS NOTE
- BATCH NUMBER
- FAILURE