Thanks for waiting! I have checked your account and I am glad to tell you that I was able to offer you the same package you currently have, which is our Max VOLT Triple with 1130mbps. Along with Mega Tv channels and Anytime Chatter Landline services. for only £81 per month on a new 24 months contract. What do you think? ============== Thank you for waiting! Since you mentioned that you're considering to cancel, I'd like to offer Broadband Bundle M250 that may better suit you. This includes: •Same Broadband speed This is originally £60 per month, but just for you, I can offer it at only £28 per month on a 24-month contract. Sounds good, right? ============================ Thanks for waiting. Upon further checking, I can give you our Gig1 with 1130Mbps for only £33/month on anew 24 month contract plus you will get a new Hub 5 without installation fee. How does that sound? =================== If CX NOT OUT OF CONTRACT IF you are going to answer this, please make sure that you set the tone. Answer: Good question! Yes, you are currently not out of the contract therefore you have two options. I can assist you in disconnecting the account with a 30-day disconnection notice or you can contact us back 30 days prior to the end date of your contract to avoid paying termination fees. Which works better for you?